Promotions Terms

1. When you use an offer, you accept our terms and conditions relating to that offer (in legal terms you are deemed to have accepted them and agree to be bound by them).
2. Unless the offer states otherwise, the offer can only be applied once and is valid for single use only on one booking. Offers cannot be combined with any other offers, promotions or discounts.
3. The offer will only be available when booking directly with The Artisan Travel Company and cannot be used by customers booking indirectly through travel agencies or by customers who reach us via a third-party referral website, such as Responsible Travel. For offers listed on third party websites, please refer to their terms and conditions.
4. Bookings must be made on or before the dates specified on the applicable offer.
5. All discounts are valid on selected dates, as specified on the applicable offer.
6. All offers are subject to promotional availability, dates and accommodation. Depending on popularity or availability offers may be amended, extended or withdrawn.
7. Offer is non-exchangeable.
8. All offers are only valid on flight-inclusive holidays.
9. There will be no cash alternative.
10. If you decide to cancel/amend your holiday and a refund is needed, it’ll be for the price you actually paid, taking into account the offer or discount.
11. We can decline your booking, if we don’t think the promo code or offer used is valid for the product(s) ordered, or if we reasonably suspect fraud.
12. The offer must be quoted at the time of booking and cannot be applied retrospectively to existing bookings.
13. Customer must be aged 18 or over to place a booking.
14. We can change these terms and conditions or withdraw an offer at any time, with reasonable notice.
15. Our standard booking conditions and privacy policy apply.
16. These terms and conditions are governed in accordance with the laws of England and Wales.
17. The promoter of these offers is Artisan Travel Company: Company registration: No. 04482022. Registered office: Maling Exchange, Hoults Yard, Walker Road, Newcastle-upon-Tyne, NE6 1AB. ABTA No. Y6261, ATOL No. 6865, AITO No. 5180.

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Current offers:

Repeat Clients – Save 5%

• Save 5% on your next holiday when you book with one of our three brands; The Aurora Zone, Artisan Travel and Activities Abroad.
• Offer is valid when used within 24 months of travel.

Refer a friend (repeat clients)

• Refer a friend to travel with any one of our three brands (The Aurora Zone, Artisan Travel and Activities Abroad) and they’ll receive £50 off their booking.
• Additionally, for every booking that quotes your name and address, you’ll also receive £50 towards your next holiday.
• Offer is based on a per booking basis and only valid when used within 24 months of travel.

Save £100 per couple at Radisson Blu

• Offer applies to the following trips: Svalbard – Polar Nights and Northern Lights in Spitsbergen.
• Valid on departures between 1^st December 2024 and 10^th February 2025 only.
• £100 saving per couple at Radisson Blu Hotel (based on two sharing a double room).
• Offer applies to bookings made between 1^st June and 30^th September 2024.
• This offer must be claimed at the time of booking and not at a later date.
• This offer cannot be used in conjunction with any other offer.

Free upgrade to Funken Lodge

• Offer applies to the following trips: Svalbard – Polar Nights and Northern Lights in Spitsbergen.
• Valid on departures between 1^st December 2024 and 10^th February 2025 only.
• Free upgrade to Funken Lodge (based on two sharing a double room).
• Offer applies to bookings made between 1^st June and 30^th September 2024.
• This offer must be claimed at the time of booking and not at a later date.
• This offer cannot be used in conjunction with any other offer.

Complimentary Fjellheisen (cable car) and a bottle of wine

• Offer applies to Tromsø & Sommaroy – City and Island Auroras & Tromsø – Northern Lights City Break.
• Valid for travel from September 2024 to November 2024.
• Offer applies to bookings made between 7th August 2024 to 30th November 2024.
• This offer must be claimed at the time of booking and not at a later date.
• This offer cannot be used in conjunction with any other offer.
• This offer is only available for one ticket per person and one bottle of wine per booking.

Complimentary private use of Aurora Sauna (2 x 30 min sessions) and a bottle of wine

• Offer applies to Autumn Lights Over Lake Inari.
• Valid for travel from August 2024 – November 2024.
• Offer applies to bookings made between 7th August 2024 to 30th November 2024.
• This offer must be claimed at the time of booking and not at a later date.
• This offer cannot be used in conjunction with any other offer.
• This offer is only available for the allocated visits per person and one bottle of wine per booking.

£50pp discount and a bottle of wine

• Offer applies to Menesjärvi – Wilderness Auroras during the Finnish Autumn.
• Valid for travel from 1st September 2024 – 27th November 2024.
• Offer applies to bookings made from 7th August 2024.
• This offer must be claimed at the time of booking and not at a later date.
• This offer cannot be used in conjunction with any other offer.
• This offer is available for each person of the booking and only one bottle of wine per booking.