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Price from £2,830pp
VISITING: Canada BROCHURE CODE: 28009
All prices include: transfers, accommodation, meals, guided activities and cold weather clothing; all as listed.
Lose yourself in Canada’s incredible Yukon region during this seven-night holiday. You’ll have multiple opportunities to hunt the Northern Lights, as well as to try husky sledding, snowmobiling and snowshoeing. Some in-depth tours of the area, including the Gold Rush town of Dawson City, are also included.

What's included?

ALL OF THE ACTIVITIES AND SERVICES LISTED BELOW ARE INCLUDED IN THE HOLIDAY PRICE

  • Flights: return flights between Whitehorse and Dawson City are included
  • Transfers: return airport transfers
  • Accommodation: 3 nights at the Sundog Retreat, 2 nights in a double/twin room at the Aurora Inn, 2 nights in a double/twin room at Westmark Whitehorse. All rooms include an en-suite bathroom
  • Meals: 5 breakfasts, 2 lunches, 5 dinners
  • The following activities and equipment are included: husky safari, free use of snowshoes at Sundog Retreat, three guided Aurora evenings, guided walking tour of Dawson City, guided tour of Dempster Highway and Tombstone Mountains, snowmobile safari, Aurora Yurt (please note that the order of activities is subject to change)
  • Winter clothing for the duration of your stay
  • Meet & greet on arrival
  • All ground transportation
  • Services of our expert local guides

Please note: international flights are not included. Please contact our Travel Experts for a quotation.


Open and immense, the Yukon keeps its ‘final frontier’ feel very much alive. The horizon is dominated by white-peaked mountain ranges, with the night sky set on fire by the Northern Lights. Bears and moose wander through the landscape, and people live in scattered settlements throughout the region.

On this seven-night Yukon holiday, you will explore the natural wonders and urban highlights of this incredible part of the world, with multiple opportunities to go looking for the Northern Lights. You will be shown around the gold-rush town of Dawson City and learn about its exciting history. There will be a tour along the Dempster Highway, taking in the amazing Tombstone Mountain Range. You will also try husky and snowmobile safaris, adding some speed to your journey around the area.

By night, your guides will take you out to the best Aurora viewpoints as you search for the Northern Lights. You will be taught how to programme your cameras in order to capture the very best photos. You will also venture out into the Canadian wilderness to hunt for the Northern Lights at the fantastic Aurora Yurt.

As well as the mentioned activities, there is also lots of free time for you to enjoy this part of Canada at your own pace. We also have a selection of additional activities and excursions which you can add to your itinerary – please see the ‘Personalise’ section for more information.

During this Northern Lights adventure in the Yukon, you will overnight at three different locations, offering homely comforts during your guided exploration of the wilderness. The first is Sundog Retreat, where you will stay in your very own fully furnished cabin, surrounded by unpolluted skies which are perfect for Aurora viewing. You will then head to the welcoming Aurora Inn, based in iconic Dawson City. The trip will end in Whitehorse, the capital of the Yukon Territory, where you can enjoy the city’s attractions. 


Image credits: R Postma, Yukon Government & Arctic Range Adventure LTD
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Key facts

Duration:7 nights
Pace:Balanced
Suitable for: Ages 18+. Please see our terms for further information
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  • After landing at Whitehorse Airport, you will be greeted and receive your cold-weather clothing before being taken to the Sundog Retreat. On your way, you can marvel at the spectacular mountain surroundings and the wilderness. It is often said that the Yukon is ‘larger than life’ – on arrival, you will quickly see how fitting this is. The open landscape lends itself very well to Northern Lights spotting and provides many wonderful photography opportunities.

    Lunch is not included today, so we recommend asking your driver to make a stop along the way to pick up something to eat in your cosy cabin. On reaching Sundog Retreat, you will be taken to your cabin, where you can relax and unpack. Use of snowshoes is available for the duration of your stay here, so you might like to immediately get exploring the many guided trails which surround the resort.

    During your stay at Sundog, you will have three breakfasts, two lunches, and three dinners included. These will have been ordered in advance – our Travel Experts will have sent you the menu options to make a selection and forwarded these to the Sundog team. Prepared meals will be placed in your fridge, along with simple serving instructions. Most will require warming in your private kitchen. Please note that only one choice can be made per meal and this will be applied to everyone in your party for each particular day.

    At night, you will head into the area nearby with a guide to try your luck at spotting the Aurora.

    Included Meals:  Dinner
  • Husky sledding is a winter activity which has been an important part of life in Northern Canada for countless years. Back in the past, it was a key form of transport during the challenging months of winter; today, it is a thrilling form of recreation and also a competitive sport. The Yukon region of Canada is where the gruelling ‘Yukon Quest’ takes place, said to be the hardest dogsledding race on the planet.

    Finishing breakfast, you will have a free morning to relax or explore one of the nearby snowshoe trails. After having lunch in your cabin, you will be taken to a local husky farm, where you can greet its Alaskan and Siberian huskies. After learning how to control a dogsled, you will journey with your guide into the nearby wilderness, with your hardy huskies pulling you along. Everyone will ride two people per sled and have the chance to swap the role of driver and passenger along the way. You must be at least 18 years or older to drive a sled. It will be at the guide’s discretion whether or not you are able to drive your own husky team.

    You will be immersed in the awe-inspiring scenery of the Yukon as the dogs carry you along at quiet speed – it is incredible to see how the pack, though initially barking with excitement, settles into silence as they begin running.

    Returning to the Sundog Retreat, you can unwind as you please – perhaps with a trip to the sauna or hot tub to get refreshed after your adventure on the trail. Following dinner, you will head out for another Aurora Watch and hopefully, the Northern Lights will be out for you tonight.

    Sundog Retreat is perfectly situated in the wilderness of the Yukon, with minimal light pollution and fantastic opportunities to search for the Aurora. The retreat also has two dedicated aurora-viewing cabins, which are free to use and include large windows facing north, hot drinks facilities and an outdoor telescope. Sit back, relax and hopefully the Aurora will make an appearance during your time here.

    Included Meals:  Breakfast, Lunch, Dinner
  • After breakfast, you will have a free day to enjoy the area at your own pace. Once again, you can head out on snowshoes or use the on-site sauna and hot tub. Alternatively, we have a selection of exhilarating activities and excursions which you can add to your itinerary. Try your hand at ice fishing on one of the local frozen lakes or go skiing or snowboarding on Mount Sima. You can also book an incredible helicopter tour of the area’s mountains, which is not something to miss. Please see the ‘Personalise’ section for more information on all of these options.

    You will have lunch and dinner in your cabin. At night, you will head out for another Aurora Watch. Your guide will take you to the best nearby spots for potential sightings. 

     

    Included Meals:  Breakfast, Lunch, Dinner
  • Having had breakfast, you will catch a flight from Whitehorse to Dawson City, which was the hub of the Klondike Gold Rush of the late 1890s. During this time, the city had some 40,000 inhabitants, drawn in by the promise of finding gold. When the Gold Rush came to a close and the population rapidly dropped to under 1,000 people, Dawson City lost its city status and was officially regarded as a town, though its name remained. Since then, it has become a hub for historic tourism, transporting visitors back to the time of brave prospectors.

    On your tour of Dawson City, you can walk in the footsteps of gold hunters and get a sense of their way of life. You will also see the Dawson City Ice Bridge and the remains of Gold Dredge 4, which scoured the landscape in search of gold and altered its very structure. You might like to pick up lunch in one of the town’s cafés or restaurants.

    This evening, you will stay at the Aurora Inn, which is a welcoming and comfy hotel within close distance of the town’s highlights.

    Included Meals:  Breakfast, Dinner
  • You will be shown around the enchanting landscape of this region after breakfast. Along the way, it should also be possible to spot some of Canada’s incredible wildlife. We recommend picking up something from Dawson City for your lunch before your tour.

    The tour heads down the famous Dempster Highway, which is the only public road in Canada to cross the Arctic Circle. During the winter, it links up with sections of the Mackenzie River which have frozen over, creating a road of ice.

    With your guide driving you along the Dempster Highway, you can sit back and admire the grand mountains, areas of permafrost, and an array of wildlife that can be found here. Heading to a viewpoint which looks over the Klondike River Valley, you will see the spectacular mountains of the Tombstone Range.

    The rest of the day has been left free for you to explore Dawson City.

    Included Meals:  Breakfast, Dinner
  • You will catch the short flight to Whitehorse after breakfast, heading to the Westmark Whitehorse Hotel, which is handily sat in the city centre, close to a variety of shops and restaurants. While meals are not included during your stay here, there are plenty of options, and the hotel also has a restaurant which you can try.

    You can enjoy the afternoon wandering around Whitehorse before returning to your hotel.

    Included Meals:  Breakfast, Dinner
  • On your last day in the Yukon, we have added one of the ultimate winter activities to your itinerary: snowmobiling.

    Snowmobiles are an essential means of getting around during the winter and are also great fun to ride. They take you very conveniently over the snow and help you to quickly cross rivers of ice.

    After a free morning, you will be picked up from your hotel and transferred to a starting point in the wilderness around Whitehorse. Having learnt how to safely drive snowmobiles, you will drive two people per vehicle behind a guide, crossing frozen waters and heading through thick spruce forests. Your guide will also teach you about the flora and fauna that can be found here, and there will be a break for snacks and warming drinks.

    Returning to your hotel in the late afternoon, you will have the evening free to make the most of Whitehorse.

    Please note that you must be at least 18 years of age and hold a full driving licence in order to drive a snowmobile. While there is no minimum height for a driver or passenger, it is ultimately up to the guide whether or not you are able to drive the snowmobile. If you are not, you will ride as a passenger.

    Tonight you will be transferred to the brilliant Aurora Yurt, which sits in a perfect location for spotting the Northern Lights. The yurts are far away from the light pollution of Whitehorse, deep in the Canadian wilderness, therefore increasing your chances of spotting the Aurora. The evening starts at 22:30 and lasts for approximately 4 hours. Snacks and warm drinks are included.

    Included Meals:  None
  • You will be taken to the airport to complete your journey home, bringing your Yukon holiday to an end.

    You may wish to stay on your to see other parts of Canada, such as Vancouver and the West Coast. Should you wish to extend, please see the ‘Personalise’ section for more information and speak to our Travel Experts.

    Included Meals:  None

Included in price

Sundog Retreat,Yukon

Nights: 1-3

Idyllically located by the Yukon River, the Sundog Retreat is a collection of welcoming cabins, providing a calm and quiet accommodation choice in the Canadian wilderness. Each private cabin is fully furnished to provide all home comforts, and there is also a building with spa facilities and a small gym on-site. Outdoors, the open spaces and sky provide excellent settings for spotting the Northern Lights.

A note about meals: You will have three breakfasts, two lunches, and three dinners included at the Sundog Retreat. As these have to be ordered in advance, our Travel Experts will send you the menu options so that you can make your selection and will then forward these to the Sundog team. Prepared meals will be placed in your fridge, along with simple serving instructions. Most meals will require warming in your private kitchen.

  • Enjoy the privacy and comfort of your very own cabin, with all modern furnishings
  • You can get refreshed in the indoor sauna or the outdoor hot tub
  • Keep fit with the gym equipment or unwind with some yoga in the exercise room
  • There are a wealth of self-guided trails which you can explore on snowshoes – use of these is included during your stay

Guest room options

Cranberry Cabin: One bedroom with a king bed and a double futon bed, one bedroom with two queen beds, a living room with a double sofa bed, satellite television, and a propane fireplace, and a galley kitchen. There is also a deck with a barbeque. The bathroom has a bathtub, shower, toilet, sink, and hairdryer. Maximum occupancy six people.

Raven’s Nest Apartment: A one-bedroom apartment above the hot tub and sauna facilities. The bedroom has two twin beds or one king bed. The living room has a double futon and a satellite television. There is an open-plan kitchen and dining area. The bathroom has a bathtub, shower, toilet, sink, and hairdryer. Maximum occupancy four people.

Panorama Cabin: One bedroom with a queen bed and a pop-up twin bed (as necessary), one bedroom with a double or twin bunk bed, a living room with a queen sofa bed and a satellite television, a kitchen, and a dining area. The bathroom has a bathtub, shower, toilet, sink, and hairdryer. Maximum occupancy six people.

Fireweed Cabin: One bedroom with a double bed and a twin bed, one bedroom with a double or twin bunk bed, a living room with a queen sofa bed and a satellite television, an open-plan kitchen and dining area. The bathroom has a bathtub, shower, toilet, sink, and hairdryer. Maximum occupancy six people.

Fuzzy Crocus Cabin: One bedroom with a queen bed, a living with a double futon and a satellite television, a kitchen and dining area. The bathroom has a bathtub, shower, toilet, sink, and hairdryer. Maximum occupancy four people.

Wolf Den Cabin: One bedroom with a queen bed, one double sofa bed in the living room, an upstairs floor with a queen futon, a single futon, and a satellite television, and a private barbeque outside. The bathroom has a bathtub, shower, toilet, sink, and hairdryer. Maximum occupancy six guests in four beds. 

Please note that the photos above include images from various cabins within the retreat. You will be allocated a cabin depending on availability and the facilities of each cabin are as stated above.


Image Credits: A Wong & Sundog Retreat

The Aurora Inn, Dawson City

Nights: 4-5

The Aurora Inn offers a friendly and personal service, alongside a quiet and relaxing atmosphere. The hospitable hosts of the Inn will be on hand to share their in-depth knowledge of the Dawson City region and history and strive to make the hotel feel like a home away from home.

The hotel has a favourable location ensuring that you are within easy walking distance to the numerous shops, attractions and restaurants of the city, yet also in a remote enough spot that should conditions be right you stand a high chance of seeing the Northern Lights.

Hotel facilities

  • The on-site restaurant dishes up a lovely range of food cooked by its European chefs and has a particular reputation for its sides and sauces. Its daily continental breakfast is also a treat and includes freshly baked bread
  • There is a common area with kitchen for guests to use should you be self-catering
  • Free Wi-Fi is available throughout
  • There is a fitness area for guest use

Hotel room options

Queen room: The Queen rooms have one queen-sized bed as well as an en-suite shower room. Room facilities include TV and hairdryer.

Westmark

Nights: 6-7

With its convenient location in the heart of downtown Whitehorse, the Westmark is within easy walking distance of the provincial capital's attractions, shops and restaurants.

Furnished in a simple but comfortable style, this hotel is an ideal base for Whitehorse as well as offering a relaxing and friendly welcome.

Hotel facilities

  • The full-service restaurant serves up a delicious range of options including local specialities including Yukon Salmon and Alaskan Halibut
  • There is a lovely on-site bar that is the perfect spot to enjoy your favourite craft cocktail or Yukon Brewing Company Beer
  • Wi-Fi is available throughout for a fee
  • The hotel has a small fitness centre and on-site shop

Hotel room options

Twin/double rooms: The hotel has 180 rooms and suites over three floors. All are comfortably furnished with double/twin beds, en-suite bathroom, coffee and tea making facilitates, TV and hairdryer. Suite upgrades are available. Please speak to one of our Travel Experts for more information.


Image credits: Arctic Range Adventures

Personalise this tour


Our pick

Mount Sima skiing and snowboarding

From £138pp

During your free day why not take advantage of the small, but action packed Mount Sima which is only a short drive away.

During this 3.5 hour tour, you will be collected from your hotel at around 12 pm and driven to the nearby hire shop where you can pick up your equipment and hire any clothing that you require.

Read more

Mount Sima has 10 pistes in total, including a beginners' slope and two terrain parks with jumps, as well as a ski/boarder cross racing track. The pistes are lined with trees and you can enjoy wonderful views out to the rolling countryside beyond.

Guided transportation, ski/snowboard rental and a half day ski pass are included in the price. If you want to hire additional clothing, you will need to pay for this locally.

Please note that this tour requires a minimum of two people to operate and is available from the 16th December to 31st March, Friday to Sunday.

Please note that if you are doing this activity from one of our out of town locations, a transfer supplement will apply.

Image credits: Arctic Range Adventure Ltd

Other options

Activities

Ice fishing, Whitehorse

From: £110pp

The Yukon is home to some of Canada's best fishing in both summer and winter. Lake trout, rainbow trout, northern pike, Arctic grayling and Arctic char can be found in abundance here. Heading out to one of the many beautiful frozen lakes close to Whitehorse is a great option for Day 3 of your holiday.

Read more about this activity

At the lake, you will be shown how to drill into the ice and the best technique to try and attract the fish. If you're lucky enough to land a catch, your guide will prepare it and cook it on an open fire for you to enjoy.

You will be picked up from your hotel at around 1 pm and the tour will last for around 4 hours. Hot drinks and light snacks are also included.

Please note that this tour requires a minimum of two people to operate and is available daily from the 1st December to the 31st March.

Please note that if you are doing this activity from one of our out of town locations, a transfer supplement will apply.

Image credits: Arctic Range Adventure Ltd

Helicopter mountain tour

From: £319pp

Perhaps one of the best ways to appreciate the sheer scale and beauty of Yukon's vast wilderness is by air and this is a fabulous option for day three of your holiday. Hop on board a helicopter and enjoy a 25 munute flight taking inisights such as Miles Canyon, Mount Granger and Fish Lake. If you are lucky, you might be able to spot moose, caribou and even wolves.

Read more about this activity

You will be picked up from your hotel at approximately 1pm and be transferred to the nearby helipad. Gratuities are not included in the price. The tour lasts around one and a half hours including transfers.

Please note that this tour requires a minimum of two people to operate and is available daily from the 1st December to 15th April.

Please note that if you are doing this activity from one of our out of town locations, a transfer supplement will apply.

Image credits: Arctic Range Adventure Ltd

Trip Extensions

North American extension

Why not extend your stay and visit a North American city of your choosing. With its dramatic mountainous backdrop, Vancouver is only a two and a half hour flight away. Seattle is also within easy reach, as are Calgary and Edmonton. Please speak to our Travel Experts for further advice and a full quotation.

Image credit: Canadian Tourism Commission

Extend your stay in Whitehorse

From: £43pp

If you would like to extend your stay in the charming town of Whitehorse, then why not add on another night or two at the Westmark Whitehorse.  With more time in Whitehorse, you can enjoy a variety of winter activities, such as skiing, snowshoeing or even a helicopter tour.

The price is based on two people sharing a standard room and meals are not included.

Image credits: Arctic Range Adventure Ltd

Price Comparison Guarantee

Expertise and knowledge are key to witnessing the Northern Lights. We’ve been running Aurora hunting holidays longer than any company in the UK and with no lead in prices, no hidden costs and more included, we’re confident our tours will come out on top.
Price guarantee

Single supplement: Price based on a single traveller in their own room but sharing a snowmobile on day 7. If you would like to drive your own snowmobile please speak to a Travel Expert for a quotation.

Next season’s pre-sale dates and prices

To secure your holiday for next season, you can make a pre-sale booking and fix the price of your trip at the pre-sale price displayed below. Simply by paying an initial deposit of £50pp, you will protect yourself from any package price increases. The departure dates and itineraries remain preliminary and we will contact you when the final dates and itineraries are confirmed, you will then have 14 days to decide if you would like to go ahead. A further deposit payment of £350pp is due by 01 April 2019 or at the time of us confirming the trip details to you, whichever is sooner. If you decide not to travel, we will refund your full deposit payment. We reserve the right to charge supplements where there are significant changes to an itinerary or increases in flight costs. Any non-package rates remain subject to change.

Departure dates between
Fri 30 Nov 2018
to Sun 07 Apr 2019
Enquire
Adults£ 2,830

For our full booking terms and conditions please click here

Holiday group size (approximate)

Minimum 2 people; maximum 32

GROUP SIZE

We always try to provide an approximation of the group size you can expect to be with for the duration of each of our holidays. It may be that you are joined by others for parts of your holiday (such as transfers and particular activities) but the above number reflects those you can normally expect to be with from beginning to end. If group size is something which is particularly important to you, please speak to our Travel Experts and they can suggest the best holidays for you.

Tailor-made holiday group sizes will vary for all activities as will the group size for any additional activities you book.

MINIMUM NUMBERS REQUIRED FOR A HOLIDAY TO OPERATE

Some of our holidays require a minimum number of participants to operate (as listed in the ‘Group Size’ section). If your holiday departure has not yet reached the minimum number, you will be told at the time of booking. In the unlikely event that your chosen date is not guaranteed by nine weeks before your scheduled departure date, we will contact you to discuss the available options as per our booking conditions.

Itinerary amendments

The order of activities is always subject to change and guests will be provided with their final itinerary upon arrival.

SINGLE SUPPLEMENT

Please note that some of our holidays may incur a single supplement. Please speak to one of our Travel Experts who will provide you with a quotation.

Medical History and advice

We want our holidays to be accessible as they can be and will do our best to accommodate any special requests and requirements where possible. We have a wide range of holidays and destinations and so our travel experts will help find the best holiday for you.

In order to give us the best possible chance to do this, we ask that if you or any member of your party has any medical condition or disability which may affect your holiday or has any special requirements, that you tell us at the time of enquiry or booking. You must also promptly advise us if any medical condition or disability which may affect your holiday develops after your booking has been confirmed. You may need to provide a doctor’s note and proof of insurance in some cases as the health and safety of our clients is absolutely paramount.

In providing this information you are allowing us to work with our expert local partners to ensure that your whole party can enjoy the holiday. By letting us know in advance we can discreetly work with you to adapt any part of the holiday which may potentially be challenging. Being able to prepare for this in advance makes an incredible difference to what we can offer and minimises any impact on your party and the rest of the group.

Unfortunately, if you choose not to share this information with us in advance then it may limit some or all of the itinerary you have booked, and we cannot be held accountable for any additional costs or missed activities resulting from this.

PREGNANCY

If you are pregnant at the time of booking your holiday or you discover you are pregnant prior to your departure, firstly – congratulations! Secondly – please tell us as soon as possible. This situation does arise, and we are able to advise you both from our own first-hand experience and from discussing this at length with our expert local partners who have experience in this area. The more notice you can give us the better, in order to suggest any adaptions to the itinerary you have booked which will reduce the risk to both mother and baby. Please contact our customer service team at This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

INSURANCE

Insurance is not included in your holiday, but it is a pre-requisite to travelling with us. You will need to ensure that you have cover for all the activities that you will be participating in during your holiday.

It is extremely important that you take out a suitable travel insurance policy at the time of booking. Plans do sometimes change, and you will need this policy should you need to cancel your holiday.

If you are struggling to find a suitable policy then details of our preferred provider, who will cover you for all the activities we offer, can be found on our website by clicking here. Please note that this policy is available to EU residents under the age of 75 only.

Reduced Mobility

If you have a reduced level of mobility, then please contact our travel experts to discuss the suitability of this holiday in relation to your requirements.

Experience and fitness

We offer a vast choice of holidays which range from 'relaxed' to 'active' so there really is something for everyone and our holidays can be filtered by how active they are. Regardless of the chosen holiday, all activities will include tuition from a beginner's level and no prior experience is assumed.

If you are unsure about the physical demands of a particular holiday please contact us and our expert team will be happy to help.

See our booking conditions for further information.

Guides and safety

It is absolutely essential when partaking in any activity that you listen very closely to, and abide by, the instructions provided.

If there is anything that you are unsure of during a safety briefing or that you would like to clarify with the guides please make this clear to them immediately before starting the activity.

Our guides' word on activities is always final and your safety is their principal concern at all times, please respect their decisions. By following their instructions, your safety and enjoyment during each activity will be greatly enhanced.

See our booking conditions for further information.

Booking activities locally

Additional activities can be booked locally in almost all our destinations. However, as per our booking conditions, we cannot be held responsible for any injury or loss incurred through participation in activities which are booked at your destination outside of our holiday itinerary (see our ‘Terms and Conditions’ for further details).

When arranging any such activity please always ensure that safety is your primary concern. In some of our destinations, you can borrow or hire equipment for use in your free time.

You do so entirely at your own risk. You must ensure that you are properly prepared, have the necessary equipment and knowledge (maps, etc) and ensure that where applicable, you follow marked routes. We recommend discussing your plans with the local teams who will be able to advise on the most suitable options for you.

Always let the reception/guide know where you are planning to go and take a torch and mobile phone (with the hotel/guide’s phone number stored). It is also a good idea to leave your contact number and the time you expect to return to the hotel should the hotel need to contact you.

Car Hire

If your trip includes car hire the named driver must have a credit card registered in their name which they can present when they collect their car along with their driving licence, as a deposit will be held on the credit card.  Please see your trip dossier for full details.

Our clients’ safety is at the centre of everything we do, and our operations team continually assesses and monitors the destinations we feature. We carry out thorough risk assessments and work closely with all of our suppliers to continually follow best practice. For up to date travel advice the UK government offers its Travel Aware website as well as the advice detailed below.

FLIGHT SCHEDULE CHANGES AND CONNECTING TRANSPORTATION

On your documentation, we will confirm your flight schedule. Sometimes the flight number, routing and timings might change prior to your departure. If the change is classed as a significant change then we will contact you to discuss this. Please see our booking conditions for details.

Flight schedule changes can impact on your pre and post-holiday travel arrangements if these have been booked separately to your holiday. We strongly recommend that you do not book transport (such as trains or transfers), car parking or non-connecting flights to the departure point for your holiday until you have received your final confirmed travel times when your final travel documents are issued. We are not responsible for the effect of any schedule change on your pre or post travel arrangements. We strongly recommend that you do not purchase non-flexible or non-refundable tickets to avoid cancellation and penalty charges.

BOOKING YOUR OWN FLIGHTS - CANCELLATION DISCLAIMER 

If you have chosen to book your own flights, then you will need to wait until we confirm to you that the holiday departure has met the minimum numbers required to run (if applicable to your chosen holiday). Once the holiday is guaranteed to run, you will be informed and you can then make your arrangements.

If transfers are included in your holiday, please ensure that any potential flights will be met by our standard transfers (speak to one of our Travel Experts for advice) otherwise private transfer supplements may be applicable. Once your flights are booked, please send us a copy of your detailed flight itinerary.

Please be aware that most tickets are non-refundable in the case of cancellation. For this reason, we strongly advise you check the rules of the ticket and check the limitations of your cancellation insurance before booking. We cannot be held liable, in the unlikely eventuality that we should be forced to cancel or amend your trip, for losses incurred relating to any flight booking you have made.

THE FOREIGN AND COMMONWEALTH OFFICE ADVICE

We receive all updates from the Foreign and Commonwealth Office (FCO) with regards to travel advice and we always ensure that we follow this advice in our operations. The FCO issues travel advisories for countries based on a very wide range of factors. They may provide notification about things as simple as a football match and crowds, or they may go so far as to advise against all travel to a region. We ask all our clients to refer to the relevant Travel Advice by Country for the destinations they are visiting in order to make an informed decision on the safety of the destination based on the details provided. It also provides vital information regarding entry requirements, embassy information, local laws and customs as well as specific safety and health. Guests should take responsibility for keeping themselves up to date with this advice. Please also ensure that, if you are transiting through another country, you have read the advice and meet the entry requirements for that destination too.

The FCO travel advice is applicable to British Passport Holders. Most governments will issue their own travel advice for a region and, if you are not a UK resident then you can find some helpful links below:

Australian Department of Foreign Affairs and Trade http://www.smartraveller.gov.au/ 

New Zealand Ministry of Foreign Affairs and Trade http://www.safetravel.govt.nz/   

Canadian Consular Affairs Bureau http://voyage.gc.ca/

The U.S. Bureau of Consular Affairs http://travel.state.gov/content/travel/english.html

If the FCO deems that there is an unacceptable level of risk for UK citizens then, together with the government, they may issue an advisory against all travel to a region or country. If such an advisory is published, then we will act accordingly, and this may require the cancellation, curtailment or amendment of a holiday itinerary. These decisions are made on the basis of ensuring our clients’ safety and will affect all clients on the holiday, regardless of their nationality.

If one of our local experts suggests an amendment due to a situation which develops locally then we may also take the decision to amend an itinerary appropriately.

If we have to cancel your holiday prior to departure you will be offered the option of an alternative trip (where any price difference will either be refunded to or covered by you) or a full refund of the monies paid.

If we have to curtail a holiday, then you will be refunded for any costs for the elements we have been unable to deliver, where we have been able to secure a refund from our suppliers. If we must reroute a holiday, then any basis for refund is determined on a case by case basis and dependent on whether the central holiday experience was provided or not.

Payment and cancellation terms:
 
Please note that the following payment and cancellation terms supersede in part those mentioned in sections 2 and 6 of our general booking terms and conditions.
 
Payment terms
- A deposit of £400pp or 15% (whichever is higher) of the total holiday cost is required at the time of booking. Full payment is required 70 days/10 weeks prior to departure.
 
Cancellation terms
- After booking and more than 70 days prior to departure = loss of deposit
- 70-50 days prior to departure = 40%
- 49-34 days prior to departure = 60%
- 33-15 days prior to departure = 80%
-14 days or less = 100%
 


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