Customer Review

It was my 60th birthday and a stay in the Icehotel has been on my bucket list for years. It was all absolutely fab-u-lous, but the bit that stood out for me was on our last night we booked the wilderness dinner which was a really great experience, and the icing on the cake .... we got the see the Aurora Borealis on the way back....really blew my mind!

There were too many memorable moments to describe, but arriving to a beautiful showing of Aurora Borealis on our first evening was incredible. Husky sledding was another magical and memorable 'bucket list' experience. However, the whole trip was fantastic and one that we will never forget. Thank you for a seamless, well organised experience. The activities were great and the accommodation and food were excellent too. The whole trip exceeded my expectations, and I appreciated the support from the Aurora Zone team. Many thanks.

Loved it all, everyday we did something special that we’d never done before amist beautiful scenery. We had the best holiday ever, will be talking about it for a long time.

I booked this as a present for my husband's big birthday and the best memories for me are seeing him enjoy being with the huskies and not wanting to get off the snowmobile but go around again cos he enjoyed it so much. Getting to see the Northern Lights on our last night was amazing and staying in an Aurora cabin suite lying in bed watching them was extra special - I didn't want to go to sleep in case I missed them starting up again. The huskies were our favourite even though our trail was shortened due to the unusually warm weather. The excitement of the dogs before we set out & then settling into a quiet run out into the wilderness of the swamp was awesome. I was impressed by the support offered to me by Alex when I made my initial enquiry. She was really helpful with suggestions on different holidays and ran me a number of quote examples based on the vague requirements I gave her. So much more of a personal service than a couple of other companies I spoke to. Thank you to Alex for helping me find such a wonderful birthday present experience for my husband, we will cherish the memories.

We were very happy to see the aurora several times. Our first location Wilderness Hotel Inari was very good and extremely well organised. The guides for the activities were excellent and really made an effort to do as much as they could for us. They always gave clear and detailed instructions, they looked after slower people and they were entertaining. They always supplied hot drinks and snacks during cold nights of Aurora hunting and they stayed with us until the end of the activity. The guides for the husky sledding and Aurora hunting in the second location Northern Lights Village Saariselka were also good, especially for the husky safari. Husky safari, Snowmobiling, Aurora hunting, these three were highlights of our holiday. Allan Cooper was very helpful in arranging our holiday. He gave clear and detailed answers to all our questions and provided all the information we needed.

The most memorable part was the beautiful isolation of the location and seeing the aurora twice in pristine surroundings. I thought is was an excellent holiday and enjoyed all the activities. We loved the friendly feel of the hotel and its isolation. We were very impressed by the organisation of activities and how staff met the needs of different customers and groups. We felt well looked after and found there was a nice balance of activities and relaxation. We very much appreciated being able to use the sauna daily. The food was plentiful and very good. We had no complaints - thank you and thank to the hotel staff and activity guides.

Loved all the activities, tried skiing, snowmobile, husky ride, reindeer sleigh fed reindeer , snow shoes all first time experiences amazing. Aurora cabin was lovely clean warm cosy comfy bed loved it all. So much fun. Everything was excellent the booking process was very smooth, accommodation lovely staff there outstanding activities amazing. Carla was amazing so helpful with all my questions very efficient and made my booking very easy, she found the perfect stay with everything I wanted to do at very short notice. Thank you Carla.

  Your Travel Expert Rachel's recommendations were just spot on! If anything, it was undersold and surpassed our expectations. This trip was everything I had hoped for and more.  

HUSKY SLEDDING - Just a wonderful experience with the dogs going through the beautiful landscape in the cold, crisp air. We had a really wonderful holiday and were lucky enough to see the lights on 3 of the 4 nights (the 4th night I was seeing stars and blue lights anyway). Staff at the hotel were very pleasant and informative and the accommodation was warm and comfortable. Also the organisation and information prior to the trip was excellent.

It was perfect. We are 60 and worried about the physical demands of the activities. There was just the right amount of downtime. My husband gets bored easily. He was not bored on this trip.

We were fortunate to see spectacular aurora during an Aurora Camp. This is the most expensive holiday we have ever done, but on balance with the wide range of activities included, we considered it good value for money.

There are so many aspects of this holiday that were memorable including the northern lights, the visit to the museum, the walking, the food, the hotel staff, and the people we met. The food, our room, and the service were all brilliant. Seeing the Northern Lights, visiting the Sámi Siida Museum, and walking were our favourite activities. Anna (guide), Jerome, and Joyce (restaurant) went above and beyond to make this holiday so special. The Northern Lights Travel Experts were very helpful, knowledgeable, and supportive. All our pre-holiday documentation was supplied to us on time and the whole booking process was easy to navigate. I can't think of single way this holiday could be have been any better - it was fantastic!

I will never forget seeing the Northern Lights 4/5 nights we were there! Dream come true ticked off the bucket list! The service, our room, and the food were all brilliant. Our favourite activity was Northern Light hunting. Anne, our guide, was totally awesome in every aspect. Nothing was too much trouble for the Northern Lights Travel Experts. We had a dream holiday and I wouldn't change a single part of it!

Dominique our activity guide at Senja- “Pocket rocket” full of enthusiasm and knowledge Riccardo the Hotel Restaurant manager: picked us up from the airport, settled us into the room, always had a friendly word in the restaurant. Daniele; photography guide- excellent advice and appreciated his enthusiasm The waiters Martin and his colleague were friendly helpful and nothing too much trouble Amy-Lee the Huskie expedition lead- endless patience with our inadequacies! Andy Marshall- really appreciated his advice in the planning.

The most memorable part of the holiday was the silence & snow. We have been recommending friends and family to go and do something similar because we loved it so much. The hotel staff were fantastic - reception, restaurant, sauna and massage all excellent to a person.

It was all great - we loved driving the husky sled, snowmobiling at night to see the Northern Lights, active experiences like snowshoing and skiing -- really everything! Graham was fantastic in helping us book the trip and get all the additional activities we wanted.

It was a great holiday. Everyone, both at the Lodge and on the activities, was very friendly and engaging. Good variety of food (including vegetarian options) at the lodge. Katka on reception was really helpful. The Spanish snowshoeing guides were particularly helpful

Saw the Northern Lights on 3 nights !! Husky safari and Reindeer sleigh ride were great. Our favourite experience was the snowmobile because we saw the Northern Lights, but loved Husky Safari too. It was one of the best breaks we have ever had !!

The most memorable part of the holiday was seeing the Northern Lights. The dog sled ride was my favourite experience. The guides were all excellent.

Excellent service all round. We had a fantastic time. We enjoyed all the activities in the wilderness.

City of Tromsø is absolutely beautiful and we enjoyed just being there with lovely people , a lovely hotel , great food and good weather too. The taxi drivers to and from the airport were excellent.

From start to finish everything went to plan. Pre-departure information good, flights and transfers as scheduled, hotel and food great and activities excellent.

I would really recommend it to anyone who wants to see the northern lights

Amazing holiday, would recommend to anyone.

Everything was excellent.

Lapland Finland is amazing. We did get to see the Northern Lights. The only improvement would be scheduling trips not during the full moon.

Beautiful hotel and surroundings, great food and service. The trips were well organised and the staff and people we met were knowledgeable. I would definitely recommend this trip.

All round excellent trip

It was brilliant - exactly what we hoped it would be.

Staff was highly professional, knowledgeable and friendly!