Offer Terms and Conditions

1. When you use an offer, you accept our terms and conditions relating to that offer (in legal terms you are deemed to have accepted them and agree to be bound by them).
2. Unless the offer states otherwise, the offer can only be applied once and is valid for single use only on one booking. Offers cannot be combined with any other offers, promotions or discounts.
3. The offer will only be available when booking directly with The Artisan Travel Company and cannot be used by customers booking indirectly through travel agencies or by customers who reach us via a third-party referral website, such as Responsible Travel. For offers listed on third-party websites, please refer to their terms and conditions.
4. Bookings must be made on or before the dates specified on the applicable offer.
5. All discounts are valid on selected dates, as specified on the applicable offer.
6. All offers are subject to promotional availability, dates and accommodation. Depending on popularity or availability offers may be amended, extended or withdrawn. 
7. The offer is non-exchangeable.
8. All offers are only valid on flight-inclusive holidays.
9. There will be no cash alternative.
10. If you decide to cancel/amend your holiday and a refund is needed, it'll be for the price you actually paid, taking into account the offer or discount.
11. We can decline your booking, if we don't think the promo code or offer used is valid for the product(s) ordered, or if we reasonably suspect fraud.
12. The offer must be quoted at the time of booking and cannot be applied retrospectively to existing bookings.
13. Customers must be aged 18 or over to place a booking.
14. We can change these terms and conditions or withdraw an offer at any time, with reasonable notice.
15. Our standard booking conditions and privacy policy apply.
16. These terms and conditions are governed in accordance with the laws of England and Wales.
17. The promoter of these offers is Artisan Travel Company: Company registration: No. 04482022. Registered office: Aurora Zone, Maling Exchange, Hoults Yard, Walker Road, Newcastle-upon-Tyne, NE6 1AB. ABTA No. Y6261, ATOL No. 6865, AITO No. 5180.

CURRENT OFFERS:

Repeat Clients – Save 5%

• Save 5% on your next holiday when you book with one of our three brands; The Aurora Zone, Artisan Travel and Activities Abroad.
• Offer is valid when used within 24 months of travel.

Refer a friend (Repeat clients)

• Refer a friend to travel with any one of our three brands (The Aurora Zone, Artisan Travel and Activities Abroad) and they’ll receive £50 off their booking.
• Additionally, for every booking that quotes your name and address, you'll also receive £50 towards your next holiday.
• Offer is based on a per booking basis and is only valid when used within 24 months of travel.

Complimentary 90-minute hot tub and sauna

• Offer applies to the following trip: Senja - Island Auroras
• Offer applies to bookings made between 21 October 2022 and 31st January 2023
• Offer expires on 31st January 2023
• This offer must be claimed at the time of booking and not at a later date
• Quote: 'SENJASAUNA' when booking
• This offer is subject to availability
• This offer cannot be used in conjunction with any other offer
• This offer provides one 90-minute session in a shared hot tub (up to 6 people per session) and the use of the sauna. Bathing suits are available to rent. 

Save up to £100 per person - 3rd & 10th December 2022 departures

• Offer applies to the following trips Nellim - Aurora in the Wild (Trip Code: 2904) and Nangu - Northern Lights Adventure (Trip Code: 2916)
• Valid on the 3rd and 10th December 2022 departure dates only
• Save £100 per person on the 3rd December 2022 departure date
• Save £50 per person on the 10th December 2022 departure date 
• This offer must be claimed at the time of booking and not at a later date
• Valid until departure date (subject to availability)
• This offer cannot be used in conjunction with any other offer
• This offer applies to clients travelling from the UK only
• Please quote '50DEC' or '100DEC' at the time of booking

Save £50 per person - Wilderness Hotel Inari - Aurora Hunting Adventure - 10th December 2022 Departure

• Offer applies to the following trip Wilderness Hotel Inari - Aurora Hunting Adventure (Trip Code: 22008)
• Valid on10th December 2022 departure date only
• This offer must be claimed at the time of booking and not at a later date
• Valid until departure date (subject to availability)
• This offer cannot be used in conjunction with any other offer
• This offer applies to clients travelling from the UK only
• Please quote '50DEC' at the time of booking

Save £100 per person - 16th December 2022 departure

• Offer applies to the following trip Wilderness Hotel Inari - Aurora Short Break (Trip Code: 22009)
• Valid on 16th December 2022 departure date only
• This offer must be claimed at the time of booking and not at a later date
• Valid until departure date (subject to availability)
• This offer cannot be used in conjunction with any other offer
• This offer applies to clients travelling from the UK only
• Please quote '100DEC' at the time of booking

Save £50 per person - 16th December 2022 departure

• Offer applies to the following trip Menesjarvi - Aurora Short Break in Finnish Lapland (Trip Code: 21007)
• Valid on 16th December 2022 departure date only
• This offer must be claimed at the time of booking and not at a later date
• Valid until departure date (subject to availability)
• This offer cannot be used in conjunction with any other offer
• This offer applies to clients travelling from the UK only
• Please quote '50DEC' at the time of booking

Save £100 per person - 24th November 2022 departure - EXPIRED

• Offer applies to the following trip: Saariselka - a Window to the Northern Lights (Trip Code 20016)
• Offer applies to bookings made between 09 September and 31 October 2022
• Offer expires on 31 October 2022
• This offer must be claimed at the time of booking and not at a later date
• Quote: '100-SEPTEMBER' when booking.
• This offer is subject to availability
• This offer cannot be used in conjunction with any other offer
• This offer applies to clients travelling from the UK only
• This offer provides £100 off per person on the 24th November departure date only

Free one-night room upgrade to an Aurora Cabin and complimentary bottle of wine - EXPIRED

• Offer applies to the following trip Wilderness Hotel Inari - Autumn Lights Over Lake Inari
• Valid on bookings made between 11 July '22 and 31 July '22.
• Offer expires on 31 July 2022
• This offer must be claimed at the time of booking and not at a later date
• Quote: 'FREE-AURORA-CABIN&WINE' when booking.
• This offer is subject to availability.
• This offer cannot be used in conjunction with any other offer.
• This offer applies to clients travelling from the UK only. 
• This offer provides one free night in an Aurora Cabin with a complimentary bottle of wine 

Free Wine or Free UK Airport Lounge Access – Iceland & Norway Holidays - EXPIRED

• Offer applies to the following trips – Tromso – Northern Lights City Break (brochure code: 26030) - Senja - Island Auroras (brochure code: 26019) - Tromsø & Sommarøy - City and Island Auroras (brochure code: 26025) - Kirkenes - Norway's Northern Lights Frontier (brochure code: 27008) - Tromsø - Aurora Dome Glamping in the Arctic Mountains (brochure code: 28011) - Tromsø - Crystal Lavvo Glamping and Arctic Wildlife (brochure code: 26031) - Tromsø - Winter Auroras & Crystal Lavvos Glamping (brochure code: 26029) - Iceland - The land of Ice, Fire and Aurora Borealis (brochure code: 20920) - Natural Wonders and Northern Lights (brochure code: 29003) - Northern Lights and Natural Spa Weekend (brochure code: 20921) - Reykjavik, the Golden Circle and the Northern Lights Inn (brochure code: 29017)
• Valid on all bookings made after 10th March 2022.
• Valid on bookings departing in March 2022.
• Offer expires on 30th March 2022
• This offer must be claimed at the time of booking and not at a later date
• Quote: 'FREE-LOUNGE-ACCESS' when booking.
• This offer is subject to availability.
• This offer cannot be used in conjunction with any other offer.
• This offer applies to clients travelling from the UK only. If you’re travelling from a non-UK country, please quote ‘FREE-WINE’ at the time of booking and we’ll provide you with one free bottle of wine per booking during your holiday as an alternative. (UK Departures can also claim this offer if they would prefer - just quote ‘FREE-WINE’ at the time of booking)
• This offer provides one complimentary visit to a UK airport departure lounge for each person listed on the booking.

Save £200 per couple – 20 March 2022 - EXPIRED

• Offer applies to the following trips - Inari and Nangu - Winter Escape at Lake Inari (Brochure Code: 22006), Menesjärvi - Aurora Wilderness Week (Brochure Code: 21006), Wilderness Hotel Inari - Aurora Hunting Adventure (22008), Nellim - Aurora in the Wild (Brochure Code: 2904), Nangu - Northern Lights Adventure (Brochure Code: 2916), Muotka and Nellim - The Great Aurora Adventure (Brochure Code: 20008), Muotka - Search for the Northern Lights (Brochure Code: 20004).
• Simply quote ‘200-MARCH’ at the time of booking.
• This offer applies to 20^th March 2022 departure only.
• Valid on all bookings made after 9^th March 2022.
• Offer expires 19^th March 2022.
• Only one discount per booking.
• This offer is subject to availability
• This offer must be claimed at the time of booking and not at a later date.

Post enquiry feedback questionnaire - £50 John Lewis gift card (direct email) - EXPIRED

• Prize: 1 x £50 John Lewis gift card voucher.
• Competition runs from 12:00 GMT 01/12/2021 and ends 23:59 GMT 28/02/2022.
• Winner will be announced 01/03/2022.
• To win entrants must: complete the feedback questionnaire emailed to them and consent to their name and email address being submitted into the prize draw.
• Competition is open to UK residents over the age of 16.
• One entry per person will be counted.
• There is no cash alternative and the prize is non-transferable.
• If the prize supplier cannot contact the winner within 14 days of the closing date, the promoter will offer the prize to a runner-up or re-offer the prize in another promotion.
• The Aurora Zone reserves the right to cancel this competition or to change any condition of this competition, without notice.
• The promotion is subject to the laws of England.
• Acceptance of these terms and conditions is a condition of entry. 

 Save £300 per person - Brändön Lodge - Northern Lights Escape, Swedish Lapland - EXPIRED

• Offer applies to the following trip – Brändön Lodge - Northern Lights Escape (brochure code: 26012)
• Valid on all bookings made after 9th February 2022
• Offer expires 20th February 2022
• This offer must be claimed at the time of booking and not at a later date
• Quote: 'SAVE-300' when booking
• Only one discount per person.
• This offer is subject to availability.

 Save up to £500 per Aurora Cabin - Levi or Saariselkä - EXPIRED

• Save up to £500 per Aurora Cabin per booking.
• Northern Lights Village and save up to £500 per Aurora Cabin.
• Valid for departing on 10^th February 2022 & 17th February 2022.
• Quote 'Save-Aurora-Cabin' at the time of booking. 
• Please note the discount amount will vary depending on the departure date.
• Offer is subject to availability.
• Offer expires on 16th February 2022.
• This offer must be claimed at the time of booking and not at a later date.
• Offer applies to: Northern Lights Village Levi - Under a Northern Skyline (Brochure Code: 20042) &  Saariselkä - Glass Igloo Aurora Escape (Brochure Code: 20042)

Save £120 per Aurora Cabin - Levi or Saariselkä - EXPIRED

• Book 3 or more nights at Levi or Saariselkä
• Northern Lights Village and save £120 per Aurora Cabin.
• Valid for departures between 6th February 2022 and 17th February 2022.
• Quote '120-Aurora-Cabin' at the time of booking. 
• Offer is subject to availability.
• Offer expires on 15th February 2022.
• This offer must be claimed at the time of booking and not at a later date.
• Offer applies to Northern Lights Village Levi - Tailor-Made (brochure code: 22014) & Saariselkä - Northern Lights Village - Tailor Made (brochure code:20011).

 Save £160 per Aurora Cabin - Levi or Saariselkä - EXPIRED

• Save £160 per Aurora Cabin per booking.
• Valid for departing on 6^th February 2022 & 13^th February 2022.
• Quote '160-Aurora-Cabin' at the time of booking. 
• Offer is subject to availability.
• Offer expires on 12th February 2022.
• This offer must be claimed at the time of booking and not at a later date.
• Offer applies to: Northern Lights Village Levi - Aurora Cabin Escape (Brochure Code: 22015) or Saariselkä - A Window to the Northern Lights (Brochure Code: 20016).

Free Northern Lights Snowshoeing - Jeris -EXPIRED

• Offer applies to the following trip - Jeris - Essence of Lapland (Brochure Code: 2221).
• Valid on bookings made from 28/01/22.
• Valid on 13/02/22 departure.
• One Free Northern Lights Snowshoeing activity per person.
• This offer cannot be used in conjunction with any other offer.
• This offer is subject to availability.
• This offer must be claimed at the time of booking.
• Quote ‘FREE-13-FEB’ at the time of booking.

Free Northern Lights Activity – Saariselkä - EXPIRED

• Offer applies to the following trip - Saariselkä - Northern Lights Village - Tailor Made (Brochure Code: 20011), Saariselkä - Glass Igloo Aurora Escape (Brochure Code: 20015) & Saariselkä - A Window to the Northern Lights (Brochure Code: 20016).
• Valid on bookings made between 01 Jan 2022 & 30 Jan 2022.
• Valid on holidays departing between 01 Jan 2022 & 31 Jan 2022.
• This offer cannot be used in conjunction with any other offer.
• This offer is subject to availability.
• This offer must be claimed at the time of booking.
• Quote ‘Free Jan Activity’ at the time of booking.

Free Northern Lights Snowshoeing - Jeris - EXPIRED

• Offer applies to the following trip - Jeris - Essence of Lapland (Brochure Code: 2221).
• Valid on bookings made from 18/01/22.
• Valid on 06/02/22 departure.
• One Free Northern Lights Snowshoeing activity per person
• This offer cannot be used in conjunction with any other offer.
• This offer is subject to availability.
• This offer must be claimed at the time of booking.
• Quote ‘FREE-6-FEB’ at the time of booking.

Free Cross-Country Skiing Lesson – Menesjärvi - EXPIRED

• Valid on bookings made between 12^th October 2021 - 24^th March 2022.
• This offer is valid on trips departing between 2nd December 2021 - 24th March 2022.
• One Free Cross-Country Skiing Lesson per person.
• This offer must be claimed at the time of booking and not at a later date.
• Quote ‘FREESKI’ at the time of booking.
• This offer expires on the 30th Jan 2022.
• This offer is subject to availability.
• Offer applies to Menesjärvi - Aurora Short Break (Brochure code: 21007)

Free Northern Lights Snowshoeing or Free Cross-Country Skiing Lesson - Menesjärvi - EXPIRED

• Valid on bookings made between 12^th October 2021 - 20^th March 2022.
• This offer is valid on trips departing between 28^th November 2021 – 20^th March 2022.
• This offer must be claimed at the time of booking and not at a later date.
• One Free Cross-Country Skiing Lesson per person or one Free Northern Lights Snowshoeing per person.
• Quote ‘FREESKI’ for the free Cross-Country Skiing Lesson time or quote ‘FREESNOWSHOE’ for the free Northern Lights Snowshoeing at the time of booking.
• This offer expires on the 30th Jan 2022.
• This offer is subject to availability.
• Offer applies to Menesjärvi - Wilderness Auroras (Brochure code: 21001)

 Wanderlust – Book this January and SAVE £50pp on Ranua - Northern Lights Short Break

• Offer Applies to the following trip Ranua - Northern Lights Short Break (Brochure Code: 20033).
• Quote 'Wanderlust-Jan’ at the time of booking to claim this offer
• Valid on holidays departing between 01 January 2022 and 31 March 2022.
• This offer is £50 off per person.
• Valid on bookings made between 01 Jan 2022 & 2^nd February 2022.
• This offer cannot be used in conjunction with any other offer.
• This offer is subject to availability.
• This offer must be claimed at the time of booking

 Save £100 per person on 13th January 2022 - EXPIRED

• Offer applies to the following trips - Northern Lights Village Levi - Under a Northern Skyline (brochure code: 20042)
• Valid on 13th January 2022 departure only.
• Subject to availability
• Offer expires 12^th January 2022.
• Valid on bookings made after 30^th Dec 2021.
• Quote ‘LEVI-100’ at the time of booking.
• This offer cannot be used in conjunction with any other offer.

Free night upgrade to an Aurora Accommodation - Nellim & Inari - EXPIRED

• This offer is valid on selected holidays departing between 18/12/21 - 26/12/21.
• This offer us valid from 28/10/21.
• Quote 'AURORA-UPGRADE’ at the time of booking.
• This offer must be claimed at the time of booking and not at a later date.
• One free night upgrade per booking.
• This offer is based on two people sharing.
• This offer is subject to availability.

The offer applies to the following trips.

• Nellim - Aurora in the Wild (brochure code: 2904)
• Nellim – Wilderness Weekend (brochure code: 2909)
• Wilderness Hotel Inari - Aurora Hunting Adventure (brochure code: 22008)
• Wilderness Hotel Inari – Active Aurora Short Break (brochure code: 22009)
• Wilderness Hotel Inari - Auroras by the Frozen Lake (brochure code: 22007)
• Nellim - Northern Lights over Lake Inari (brochure code: 2903)
• Nellim - Tailor Made (brochure code: 2907)
• Wilderness Hotel Inari - Tailor Made (brochure code: 20022)
• Muotka and Nellim - The Great Aurora Adventure (brochure code: 20008)
• Inari and Nangu - Winter Escape at Lake Inari (brochure code: 22006)

Complimentary night in an Ice Cabin - Rovaniemi - EXPIRED

• Book any departure date from the 10^th of January 2022 until the 28^th of March 2022 and receive a complimentary upgrade to a night in an Ice Cabin (subject to availability).
• This offer expires on the 30^th of November 2021.
• Quote 'ICE CABIN' when you book.
• Offer applies to Rovaniemi - Aurora Adventure at Apukka (brochure code: 20020) and Rovaniemi - Arctic Aurora hunt at Apukka (brochure code: 20021) 
• Valid on bookings made from the 18th May 2021.
• This offer must be claimed at the time of booking and not at a later date.
• One Ice Cabin per booking only (sleeps 2).

Free night upgrade to an Aurora Cabin - Wilderness Hotel Inari - Aurora Hunting Adventure - EXPIRED

• This offer is valid on 5th December 2021.
• This offer is subject to availability.
• Quote 'FREE-AURORA-CABIN’ at the time of booking.
• This offer must be claimed at the time of booking and not at a later date.
• One free night upgrade per booking.
• This offer is based on two people sharing.
• This offer applies to - Wilderness Hotel Inari - Aurora Hunting Adventure (Brochure Code: 22008).

Wanderlust – Book 4 activities and get the cheapest one for free - Brändön Lodge - Tailor Made - EXPIRED

• Offer applies to the following trip – Brändön Lodge - Tailor Made (brochure code: 26016)
• Quote 'Wanderlust Hot Offer’ at the time of booking to claim this offer
• Book any 4 activities and pay for 3 (the cheapest one is for free)
• Valid on holidays departing between 10 January 2022 and 31 January 2022.
• Valid on bookings made before 15th October 2021.
• This offer is based on a minimum of a 3 night holiday. 
• This offer cannot be used in conjunction with any other offer.
• This offer is subject to availability.
• This offer must be claimed at the time of booking