Offer Terms and Conditions

1. When you use an offer, you accept our terms and conditions relating to that offer (in legal terms you are deemed to have accepted them and agree to be bound by them).
2. Unless the offer states otherwise, the offer can only be applied once and is valid for single use only on one booking. Offers cannot be combined with any other offers, promotions or discounts.
3. The offer will only be available when booking directly with The Artisan Travel Company and cannot be used by customers booking indirectly through travel agencies or by customers who reach us via a third-party referral website, such as Responsible Travel. For offers listed on third party websites, please refer to their terms and conditions.
4. Bookings must be made on or before the dates specified on the applicable offer.
5. All discounts are valid on selected dates, as specified on the applicable offer.
6. All offers are subject to promotional availability, dates and accommodation. Depending on popularity or availability offers may be amended, extended or withdrawn. 
7. The offer is non-exchangeable.
8. All offers are only valid on flight-inclusive holidays.
9. There will be no cash alternative.
10. If you decide to cancel/amend your holiday and a refund is needed, it'll be for the price you actually paid, taking into account the offer or discount.
11. We can decline your booking, if we don't think the promo code or offer used is valid for the product(s) ordered, or if we reasonably suspect fraud.
12. The offer must be quoted at the time of booking and cannot be applied retrospectively to existing bookings.
13. Customers must be aged 18 or over to place a booking.
14. We can change these terms and conditions or withdraw an offer at any time, with reasonable notice.
15. Our standard booking conditions and privacy policy apply.
16. These terms and conditions are governed in accordance with the laws of England and Wales.
17. The promoter of these offers is Artisan Travel Company: Company registration: No. 04482022. Registered office: Aurora Zone, Maling Exchange, Hoults Yard, Walker Road, Newcastle-upon-Tyne, NE6 1AB. ABTA No. Y6261, ATOL No. 6865, AITO No. 5180.

CURRENT OFFERS:

Repeat Clients – Save 5%

• Save 5% on your next holiday when you book with one of our three brands; The Aurora Zone, Artisan Travel and Activities Abroad.
• Offer is valid when used within 24 months of travel.

Refer a friend (Repeat clients)

• Refer a friend to travel with any one of our three brands (The Aurora Zone, Artisan Travel and Activities Abroad) and they’ll receive £50 off their booking.
• Additionally, for every booking that quotes your name and address, you'll also receive £50 towards your next holiday.
• Offer is based on a per booking basis and is only valid when used within 24 months of travel.

Free night upgrade to an Aurora Cabin - Wilderness Hotel Inari - Aurora Hunting Adventure 

• This offer is valid on 5th December 2021.

• This offer is subject to availability.

• Quote 'FREE-AURORA-CABIN’ at the time of booking.

• This offer must be claimed at the time of booking and not at a later date.

• One free night upgrade per booking.

• This offer is based on two people sharing.

This offer applies to - Wilderness Hotel Inari - Aurora Hunting Adventure (Brochure Code: 22008).

Free night upgrade to an Aurora Accommodation - Nellim & Inari

• This offer is valid on selected holidays departing between 18/12/21 - 26/12/21.
• This offer us valid from 28/10/21.
• Quote 'AURORA-UPGRADE’ at the time of booking.
• This offer must be claimed at the time of booking and not at a later date.
• One free night upgrade per booking.
• This offer is based on two people sharing.
• This offer is subject to availability.

The offer applies to the following trips.

• Nellim - Aurora in the Wild (brochure code: 2904)
• Nellim – Wilderness Weekend (brochure code: 2909)
• Wilderness Hotel Inari - Aurora Hunting Adventure (brochure code: 22008)
• Wilderness Hotel Inari – Active Aurora Short Break (brochure code: 22009)
• Wilderness Hotel Inari - Auroras by the Frozen Lake (brochure code: 22007)
• Nellim - Northern Lights over Lake Inari (brochure code: 2903)
• Nellim - Tailor Made (brochure code: 2907)
• Wilderness Hotel Inari - Tailor Made (brochure code: 20022)
• Muotka and Nellim - The Great Aurora Adventure (brochure code: 20008)
• Inari and Nangu - Winter Escape at Lake Inari (brochure code: 22006)

Free Cross-Country Skiing Lesson – Menesjärvi

• Valid on bookings made between 12^th October 2021 - 24^th March 2022.
• This offer is valid on trips departing between 2nd December 2021 - 24th March 2022.
• One Free Cross-Country Skiing Lesson per person.
• This offer must be claimed at the time of booking and not at a later date.
• Quote ‘FREESKI’ at the time of booking.
• This offer expires on the 24^th March 2022.
• This offer is subject to availability.
• Offer applies to Menesjärvi - Aurora Short Break (Brochure code: 21007)

Free Northern Lights Snowshoeing or Free Cross-Country Skiing Lesson– Menesjärvi

• Valid on bookings made between 12^th October 2021 - 20^th March 2022.
• This offer is valid on trips departing between 28^th November 2021 – 20^th March 2022.
• This offer must be claimed at the time of booking and not at a later date.
• One Free Cross-Country Skiing Lesson per person or one Free Northern Lights Snowshoeing per person.
• Quote ‘FREESKI’ for the free Cross-Country Skiing Lesson time or quote ‘FREESNOWSHOE’ for the free Northern Lights Snowshoeing at the time of booking.
• This offer expires on the 20th March 2022.
• This offer is subject to availability.
• Offer applies to Menesjärvi - Wilderness Auroras (Brochure code: 21001)

Post enquiry feedback questionnaire - £50 John Lewis gift card (direct email)

• Prize: 1 x £50 John Lewis gift card voucher.
• Competition runs from 12:00 GMT 01/12/2021 and ends 23:59 GMT 28/02/2022.
• Winner will be announced 01/03/2022.
• To win entrants must: complete the feedback questionnaire emailed to them and consent to their name and email address being submitted into the prize draw.
• Competition is open to UK residents over the age of 16.
• One entry per person will be counted.
• There is no cash alternative and the prize is non-transferable.
• If the prize supplier cannot contact the winner within 14 days of the closing date, the promoter will offer the prize to a runner-up or re-offer the prize in another promotion.
• The Aurora Zone reserves the right to cancel this competition or to change any condition of this competition, without notice.
• The promotion is subject to the laws of England.
• Acceptance of these terms and conditions is a condition of entry. 

Complimentary night in an Ice Cabin - Rovaniemi- EXPIRED

• Book any departure date from the 10^th of January 2022 until the 28^th of March 2022 and receive a complimentary upgrade to a night in an Ice Cabin (subject to availability).
• This offer expires on the 30^th of November 2021.
• Quote 'ICE CABIN' when you book.
• Offer applies to Rovaniemi - Aurora Adventure at Apukka (brochure code: 20020) and Rovaniemi - Arctic Aurora hunt at Apukka (brochure code: 20021) 
• Valid on bookings made from the 18th May 2021.
• This offer must be claimed at the time of booking and not at a later date.
• One Ice Cabin per booking only (sleeps 2).

Wanderlust – Book 4 activities and get the cheapest one for free - Brändön Lodge - Tailor Made - EXPIRED

• Offer applies to the following trip – Brändön Lodge - Tailor Made (brochure code: 26016)
• Quote 'Wanderlust Hot Offer’ at the time of booking to claim this offer
• Book any 4 activities and pay for 3 (the cheapest one is for free)
• Valid on holidays departing between 10 January 2022 and 31 January 2022.
• Valid on bookings made before 15th October 2021.
• This offer is based on a minimum of a 3 night holiday. 
• This offer cannot be used in conjunction with any other offer.
• This offer is subject to availability.
• This offer must be claimed at the time of booking

 Save £150 per person - Muotka, Fellside Auroras - EXPIRED

• Offer applies to the following trip – Muotka - Fellside Auroras (brochure code: 20001)
• Valid on certain dates and subject to availability. Please speak to one of our Travel Experts for further information

 Save £100 per person and 10% on booked activities - Brändön Lodge, Swedish Lapland - EXPIRED

• Offer applies to the following trip – Brändön Lodge - Tailor Made (brochure code: 26016)
• Valid on all bookings made after 18 September 2020
• Offer expires 31st October 2020
• £100 off per adult (14 years and over) and £50 off per child (10 - 13 years)
• 10% off activities booked with The Aurora Zone and listed here
• Valid on bookings of a minimum 3 nights
• This offer must be claimed at the time of booking and not at a later date
• Quote: 'BRANDON100' when booking
• Only one discount per booking

Webinar offer - Save 10% on selected Northern Norway holidays - EXPIRED

• Offer applies to the following trips - Tromso Northern Lights City Break (brochure code: 26030) and Tromsø - Aurora Dome Glamping in the Arctic Mountains (brochure code: 28011).
• Free cancellation up to 14 days prior to departure
• Discount applies to land-only costs; not applicable to flight costs
• Quote: 'WEBINAR10' when booking.
• Only one discount per booking.
• This offer must be claimed at the time of booking and not at a later date.
• Offer expires 24 September 2020.
• Valid on bookings made after 10 September 2020.

Save up to £100 per person on January and selected February 2021 dates - EXPIRED

• Offer applies to the following trips - Harriniva Best of the Northern Lights (brochure code: 2222), Torassieppi Lakeside Auroras (brochure code: 2202); Essence of Lapland (brochure code: 2221).
• Valid on the following dates only (where applicable): 03, 10, 17, 24 & 31 Jan 2021 and 07 & 21 Feb 2021.
• Subject to availability and based on specific flight routes, please speak to your Travel Expert for further information.
• Quote: 'JANFEB2021' when booking.
• Only one discount per booking.
• This offer must be claimed at the time of booking and not at a later date.
• Offer expires 30 September 2020.
• Valid on bookings made after 11 June 2020.
• The discount varies depending on departure date.

Free night -  Pyhä - EXPIRED

• Book 2 or more nights at Pyhä Glass Igloos and receive 2 nights for the price of one.
• Valid for bookings between 15th February - 2nd April 2020.
• Quote 'PyhäPromo' at the time of booking.
• Meals not included in the price for any extra days booked. 
• This offer is based on two people sharing.
• This offer must be claimed at the time of booking and not at a later date.
• Offer is subject to availability.
• Offer expires 2nd April 2020.
• Offer applies to Pyhä - Glass Igloo Aurora Hideaway Adventure (brochure code: 29023).

Save £250 per Aurora Cabin - Saariselkä - EXPIRED

• Book 3 or more nights at Saariselkä Northern Lights Village and save £250 per Aurora Cabin.
• Valid for bookings made between 11th February - 2nd April 2020.
• This offer applies to holidays departing up until 2nd April 2020. Offer does not apply to any provisional 2020/2021 dates.
• Quote 'Saariselkä250' at the time of booking.
• Offer is subject to availability.
• Offer expires on 21st April 2020.
• Offer applies to Saariselkä - Northern Lights Village - Tailor Made (brochure code: 20011), Saariselkä - Glass Igloo Aurora Escape (brochure code: 20015), Saariselkä - A Window to the Northern Lights (brochure code: 20016), Saariselkä - A Window to the Northern Lights at Christmas (brochure code: 20018), Saariselkä - A Window to the Northern Lights at New Year (brochure code: 20019) & Saariselkä – Autumn Lights Tailor Made (brochure code: 20014).

Save £250 per Aurora Cabin - Levi - EXPIRED

• Book 3 or more nights at Levi Northern Lights Village and save £250 per Aurora Cabin.
• Valid for departures made between 1st December 2019 and 4th April 2020.
• This offer applies to holidays departing up until 4th April 2020. Offer does not apply to any provisional 2020/2021 dates.
• Quote 'Levi250' at the time of booking. 
• Offer is subject to availability.
• Offer expires on 4th April 2020.
• Offer applies to Northern Lights Village Levi - Tailor-Made (brochure code: 22014). 

Sunday Telegraph Competition: How was it for you? £400 Voucher - EXPIRED

• The voucher will expire exactly three months (91 days) from when it was sent to the winner.
• The voucher is non-transferable and no cash alternative is available.
• All bookings made with the voucher are subject to availability
• Only one voucher can be used towards a holiday.
• Sunday Telegraph Terms and Conditions also apply - https://www.telegraph.co.uk/travel/travel-competitions/your-say-travel-tips-terms-and-conditions/
• The voucher cannot be used in conjunction with any other offer.
• This voucher is only valid on flight-inclusive holidays.

Free Aurora Cabin Upgrade - Apukka - EXPIRED

• Offer valid on bookings taken between 13 Feb and 29 Feb 2020 only.
• Valid on any departures between 01 March and 22 March 2020.
• Offer is subject to availability.
• Only one cabin per booking.
• This offer is based on two people sharing.
• This offer must be claimed at the time of booking and not at a later date.
• Quote ‘Aurora Cabin Upgrade’ at the time of booking.
• Offer applies to ‘Rovaniemi – Aurora Adventure at Apukka’ (brochure code: 20020)

  Early Bird Offer - Apukka - EXPIRED

• Book any September or October 2020 departure date and receive a complimentary upgrade to an Aurora Cabin for three nights.
• Quote 'Apukka Upgrade' at the time of booking.
• Offer is subject to availability.
• One free upgrade per booking (you will not keep your holiday home/apartment accommodation).
• This offer is based on two people sharing.
• This offer must be claimed at the time of booking and not at a later date.
• Offer ends on 31st January 2020.
• Offer applies to Rovaniemi - Autumn Auroras at Apukka (brochure code: 20025).

Black Friday offer - Muotka, Nellim & Inari - EXPIRED

• Book on the 19th December 2019 departure date and save £250 per person.
• Quote 'BlackFriday' at the time of booking.
• Offer is subject to availability.
• This offer is based on 2 people sharing.
• Applicable to flight-inclusive bookings only.
• Only one discount per booking.
• This offer must be claimed at the time of booking and not at a later date.
• This offer will expire on the 13/12/2019.
• Offer applies to Muotka - Fellside Auroras (brochure code: 20001),  Nellim - Wilderness Weekend (brochure code: 2909) & Wilderness Hotel Inari – Active Aurora Short Break (brochure code: 22009).

Free night - Brändön Lodge - EXPIRED

• Book 3 nights and get a 4th night free.
• Quote 'Free night' at the time of booking.
• Valid for travel between 7th January and 5th February 2020.
• Offer ends on 22nd December 2019.
• This offer is based on two people sharing.
• One free night per booking only.
• This offer must be claimed at the time of booking and not at a later date.
• Includes breakfast.
• Dinner is not included. Cost for this is £47 per adult and £24 per child.
• Offer applies to Brändön Lodge - Tailor Made (brochure code: 26016). 

Free upgrade to an apartment - Pyha - EXPIRED

• Applicable to Pyhä - Autumn Auroras (brochure code: 29020) only and will be automatically applied at the time of booking.
• Only available for 2019 dates. 

Save £80pp on a 4-night Christmas break - Brändön Lodge -EXPIRED

• Offer applies to - Brandon Lodge Aurora Highlights at Christmas (brochure code: 26010)
• Valid when 2 adults or more are sharing a cabin
• Valid on the following four-night departure date only - 22nd - 26th December 2019
• Subject to availability
• Quote: 'Brandon80' when booking
• Only one discount per booking
• This offer must be claimed at the time of booking and not at a later date.

'The World at Night' Book Giveaway (Twitter) - EXPIRED

• Prize: 1 x 'The World at Night' book by Babak Tafreshi (courtesy of Quatro books) plus 1 x Aurora Zone neck warmer.
• Competition runs from 12:00 GMT 11/12/2019 and ends 23:59 GMT 15/12/2019.
• Winner will be announced 16/12/2019.
• To win entrants must: Follow The Aurora Zone's Twitter page, like the competition post and tag a friend. 
• Competition is open to UK residents over the age of 16. 
• One entry per person will be counted. 
• There is no cash alternative and non-transferable. 
• If the prize supplier cannot contact the winner within 7 days of the closing date, the promoter will offer the prize to a runner-up or re-offer the prize in another promotion. 
• The Aurora Zone reserves the right to cancel this competition or to change any condition of this competition, without notice. 
• The promotion is subject to the laws of England.
• Acceptance of these terms and conditions is a condition of entry. 

'The World at Night' Book Giveaway (Instagram) - EXPIRED

• Prize: 1 x 'The World at Night' book by Babak Tafreshi (courtesy of Quatro books) plus 1 x Aurora Zone neck warmer.
• Competition runs from 12:00 GMT 04/12/2019 and ends 23:59 GMT 08/12/2019.
• Winner will be announced 09/12/2019.
• To win entrants must: Follow The Aurora Zone's Instagram page, like the competition post and tag a friend. 
• Competition is open to UK residents over the age of 16. 
• One entry per person will be counted. 
• There is no cash alternative and non-transferable. 
• If the prize supplier cannot contact the winner within 7 days of the closing date, the promoter will offer the prize to a runner-up or re-offer the prize in another promotion. 
• The Aurora Zone reserves the right to cancel this competition or to change any condition of this competition, without notice. 
• The promotion is subject to the laws of England.
• Acceptance of these terms and conditions is a condition of entry. 

Free night in an Aurora Dome - Harriniva - EXPIRED

• Valid on the following departure dates 02/01/2020, 12/01/2020, 19/01/2020, & 26/01/2020.
• Quote 'Free upgrade' at the time of booking.
• Booking must be made before the end of October 2019.
• One free night per booking (you will not keep your hotel room on the night you stay in the Aurora Cabin)
• This offer is based on two people sharing.
• Offer only valid on certain flight departures, please check at with an Aurora Expert at the time of booking.
• Offer applies to: Harriniva - Best of the Northern Lights (brochure code: 2222).