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Price from £1,425pp
VISITING: Norway BROCHURE CODE: 26019
All prices include: transfers, accommodation, meals, guided activities and cold weather clothing; all as listed.
The island of Senja showcases many of Northern Norway’s highlights and this short break is designed to encapsulate them all. During a wildlife boat safari, you can keep an eye out for marine animals such as seals and an array of birds, including eagles. You watch out for a Northern Lights display from Senja’s outdoor hot tub and Aurora Lighthouse, as well as enjoying a leisurely Aurora snowshoe walk. Throughout, your holiday the mountainous fjord landscape and pristine sandy beaches provide a breath-taking

What's included?

ALL OF THE ACTIVITIES AND SERVICES LISTED BELOW ARE INCLUDED IN THE HOLIDAY PRICE

  • Transfers: arrival transfer from Bardufoss Airport; transfer to Finnsnes and Hurtigruten ticket (including lunch) to Tromsø port; transfer to Tromsø Airport
  • Accommodation: 3 nights suite accommodation Hamn i Senja, 1-night Clarion Collection Hotel Aurora
  • Meals: 4 breakfasts, 2 lunches, 3 dinners and 1 light buffet dinner
  • The following activities and equipment are included: guided sightseeing, two visits to the Northern Lights Lighthouse, wildlife boat safari, snowshoe hike for the Northern Lights, one visit to the outdoor hot tub and sauna, Hurtigruten transfer to Tromsø (order of activities is subject to change)
  • Cold weather and protective clothing are included during activities at Senja
  • Fully qualified guides and instructors during activities

To know Senja is to love Senja (or at least that’s the case in our office!). The small hotel of Hamn is set right on the harbour of a sheltered bay which eventually leads out to the vast Norwegian Sea. Regardless of when you visit, it is an idyllic and timeless setting with panoramic views of the harbour, which was used by fishermen for hundreds of years.

The location of the hotel, right on the water’s edge and away from almost all artificial light pollution, could not be better for viewing the Aurora Borealis. Sitting right in the heart of the Aurora Zone at a latitude of 69.41 degrees (anything north of 63/64 is normally considered in the zone), sometimes, you need do no more than just walk outside the hotel to see a display if the conditions are right.

During your two daytime activities, your guided walk and wildlife boat safari, an abundance of incredible animals can be spotted. These include the likes of seals, soaring eagles and other birdlife. If you are travelling from January onwards, there is also the chance that you may spot a whale during your boat trip, but this very much depends on where the vital herring travel. Sightings are not as common as they once were, so please do not expect a whale watching tour.

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In contrast to the remote and peaceful setting of Hamn, the final day of your holiday sees you transported to the relative hustle and bustle of one of the world’s most northerly cities: Tromsø. You will arrive in style on the iconic coastal steamer Hurtigruten before exploring the city at your own pace for the remainder of your stay. Tromsø needs no introduction to Aurora enthusiasts; it is regularly listed as one of the best places in the world as a base to see the Northern Lights.

What we like about Tromsø is that there is so much to see and do during the day. A particular favourite is the cable car. In just four minutes you find yourself at an altitude of 421 metres with views to rival the very best in the world. Where else can you see the urban sweep of Tromsø - “The Paris of the North” – fjords, mountains and dozens and dozens of archipelago islands fading gradually into the ocean from just one vantage point? The word spectacular can very often be used unjustifiably but when it comes to describing the views from the Storsteinen Mountain it is barely adequate.

Another favourite pastime is to visit Mack’s Ølbryggeri which is one of the world’s most northerly breweries (one opened in Ilulissat, Greenland in 2013 which was a mere 50 metres further north but pride of most northerly place goes to the brewery opened in Svalbard in 2015). We always recommend this place for a friendly welcome, fascinating history, the 67 different beers available and some delicious and reasonably priced food. The brewery runs daily tours at 15.30 for those wishing to enjoy the full beer appreciation experience.


Image credits: Hamn i Senja, Christine Matthews/Guest image/Hurtigruten, Reiner Schaufler, Cesar Martinez/Guest image/Hurtigruten, Rolf von Criegern/Guest image/Hurtigruten, www.Hurtigruten.co.uk
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Key facts

Duration:4 nights
Pace:Balanced
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  • You will be met at Bardufoss Airport* and driven to your hotel on the north-west side of the island of Senja. It’s a journey of around 90 minutes and as you watch the islands and fjords glide by, it will become increasingly hard to believe that you were embroiled in the hubbub of a busy airport earlier in the day.

    After a warm welcome at the hotel, you will have some free time to check into your rooms and just gaze out the windows (you will see what we mean when you arrive!) before dinner is served in the hotel restaurant.

    Our friends at Hamn I Senja came up with the Northern Lights Lighthouse concept. Essentially, it is a traditional northern cabin known as a kota which sits on raised land behind the hotel. From this vantage point, you can enjoy 360° views across the fjords as well as the Arctic sky above. If the Northern Lights are visible then you will almost certainly be able to see them from the lighthouse. There is also hot berry juice to drink and reindeer skins to relax on. All in all, it’s a pretty civilised approach to Northern Lights viewing.

    A note on flights: flights are not included in the holiday price so that the best available fares and most appropriate schedules can be found at the time of booking. This route is served by both low cost and scheduled airlines and our Travel Experts will happily provide you with a quote and arrange flights on your behalf.

    * This holiday is designed to fly into Bardufoss and out of Tromsø. If you would prefer to arrive and depart from the same airport please get in touch and we will help arrange transfers to allow you to do this.

  • After breakfast, you will meet your expert local guide and depart by car along the National Tourist Route on Northern Senja. This is one of only 18 such routes in Norway which have been granted the coveted ‘National Tourist Route’ status to reflect the exquisite nature of the surrounding area. On your journey from the airport yesterday you will have enjoyed a short taste of just why it has been recognised as one of Norway’s most outstanding and, indeed, astounding routes.

    You will visit the remote white sandy beach of Ersfjorden and make other stops at viewpoints and places of interest which may well have just passed you by without your guide’s local knowledge. You will be out exploring for between four and five hours and will enjoy a packed lunch whilst out on the route. We are prepared to bet an entire Nordic Smörgåsbord that your lunchtime view will be utterly captivating.

    Later this afternoon you will have some free time to relax or take a short walk before your evening meal is served in the hotel restaurant.

    Included in the price of your trip is one visit to the hotel’s quirky outdoor hot tub and sauna. The hot tub is set in an old fishing boat located just next to the hotel. The team at Senja are, quite rightly, very proud of what they claim to be “The world’s first outdoor hot tub in a boat!”. Their promise is that this is not only a unique concept but also an unforgettable experience

    The hot tub boat is available to book any time up to 23.00 and can hold up to 15 people. It is great fun and also fully licensed so you can enjoy a glass of wine or beer whilst hopefully gazing at the Northern Lights. One of our members of staff, Amy, actually sat out in the hot tub while a blizzard raged around her. Protected by warm bubbling water and a woolly hat, there was no way she was going to abandon her glass of wine for a mere flurry of snow!

    Amy strongly recommends it as an unforgettable experience but she does add a note of warning. Getting out of the 38°C hot tub to take those six steps to the sauna took an awful lot of willpower!

    Later this evening we have included entry to the Northern Lights Lighthouse. If you were not lucky enough to enjoy an Auroral display last night then this could be your moment. If you did see the Aurora last night, it’s time to relax and enjoy the view because the Northern Lights are ever-changing and no two displays are the same.

    If you have an interest in photography is it possible to upgrade your activity this evening to a Northern Lights photography workshop. Suitable for complete beginners (or those with more experience) you will learn some of the really interesting skills and techniques which are required to successfully capture the Aurora.

  • Superlatives just fail to describe the dramatic scenery of the Arctic Norwegian Coastline. Hamn I Senja is set right in the heart of one of our very favourite parts and today you will be able to discover a different perspective during your wildlife boat safari. Your guide will take you out to some of the completely unspoilt beaches and coves located a short cruise from the hotel where you are most likely to be able to enjoy some of the wonderful bird life and also seals who call this special part of the world home.  You will be out on the water for approximately an hour and a half and hot drinks will be served during the trip.

    You will return to the hotel in time for lunch and your last afternoon is free to relax and just enjoy the striking land and seascapes.

    After dinner, you will try one of the oldest ways of travelling in Arctic Norway: snowshoeing. Walking with snowshoes on for the first time feels like strapping a couple of tennis rackets to your feet. It does take some time to get used to, but once you have found your feet (as it were) there are very few places you cannot go! The guide will provide a full safety briefing and the whole group will travel at a slow and leisurely pace. This activity is designed to allow you to try something new and have some fun along the way. The beauty of using snowshoes is that it does not take much time or effort to head away to a great Aurora vantage point. Then, it is just a case of waiting and hoping that the Northern Lights will appear and reward your efforts.

  • After breakfast, you will be transferred to the port of Finnsnes which is around an hour from the hotel. Once there you will board the iconic Hurtigruten Coastal Steamer.

    Hurtigruten began operating this service because, at that time, boat transport along the coast was infrequent and extremely slow. Many companies would not sail at night because there were only 28 lighthouses protecting almost 500 miles of coastline. This meant that boats could only operate during the day and it could take weeks to ferry people and goods along the coast. In 1893 the first Hurtigruten boat was brought into service and offered weekly departures along the coastal route. Nowadays, it is an integral part of the infrastructure of these small islands and their inhabitants. Hurtigruten’s fleet now boasts 13 vessels and there are daily departures along the stunning Norwegian coastline.

    You will board the Hurtigruten vessel at around 11.30 and enjoy lunch on board. Our top tip here is to wrap up warm and find a spot outside, or, at the very least, next to a window. This is much more than just a transfer; it allows you a two-hour taster of this iconic route which has repeatedly been voted as the most dramatic cruise route in the world.

    You will arrive at Tromsø at around 14.15 and take the short and very easy walk to the hotel (approx. 450 metres) to check into your accommodation. Please note a transfer is not included but we can arrange one in advance at a supplement. Just ask our Travel Experts for a quote.

    The afternoon has been left free for you to explore this charming town at your own pace. We have already mentioned a few of our favourite things to do in the overview for this holiday but another ‘must do’ are the Botanical Gardens. It’s a longish walk (approx. 40-minutes) or the hotel can assist you in arranging a taxi (payable locally) to the most northerly botanical garden in the world. Whilst it is home to many thousands of plant species from all over the world the gardens’ speciality is plants from the Polar Regions or the high mountains. Entry is free (very rare in Norway!) and the gardens are all outdoors so please wrap up warm.

    Back at the hotel, a light dinner buffet is included but you may wish to sample some of the local nightlife by visiting some of the bars or restaurants. Alternatively, we can book an additional Northern Lights activity if you want to really maximise your chances of seeing the Aurora. Please see the ‘Personalise’ section for your options but our two top tips here are the Northern Lights Hunt by Minibus or Northern Lights Dinner Cruise. Our Travel Experts will be delighted to discuss them with you in greater detail.

  • Wow, what a holiday! Hopefully today you will be feeling fully revitalised by your time spent on Senja and in Tromsø but, sadly, it’s time to head to the airport for your flights home.

    Don’t worry though, we completely understand. Northern Norway is completely addictive! Just get in touch with us to discuss your next adventure. Perhaps you will visit a different region of Norway where you will discover new activities and a completely different landscape. Or, for a quite startling contrast, how about a summer trip to witness the same postcard views but this time as they are bathed in the glorious 24-hour daylight of the Midnight Sun.

Included in price

Hamn i Senja

Nights: 1-3

Hamn i Senja can be found on the island of Senja - an idyllic Norwegian fishing village, surrounded by dramatic mountainous scenery. This perfect, peaceful location is an absolute must for those with a genuine appreciation of natural beauty. As Norway’s second largest island after Hinnøya, Senja can be found midway between Tromsø and Harstad and offers its guests a beautiful array of diverse island scenery with spectacular views of the surrounding fjords, islets and mountains.

The name of ‘Hamn’ means harbour and the location that Hamn i Senja resides within has roots dating back to the 1880s as a traditional and plentiful fishing village. There is a wonderful historical feel as well as a perfect peaceful location directly on the harbour front.

Hotel Facilities

The hotel was recently refurbished so offers a high standard of modern facilities for its guests.

  • A stylish restaurant where you will enjoy a delicious range of home-cooked meals (including freshly caught local fish)
  • The Cognac Saloon is the hotel's on-site bar which is open during reception/restaurant hours so guests can enjoy a coffee and chat with friends or relax and wind down with a cognac later on in the evening
  • For those moments where you wish to relax you can enjoy the sauna and sauna chamber
  • Free Wi-Fi is available throughout the public areas and in all the bedrooms
  • You will have the opportunity to enjoy the hotel's Lighthouse and the very quirky hot tub made from a converted fishing boat (see 'What's included' for details). The Lighthouse (a short walk from your room) offers a spectacular vantage point of the harbour and north facing views of the sky, which means that you can enjoy a wonderful view should the Northern Lights make an appearance.

A range of activities can be added onto your trip via the hotel such as fishing, body rafting, boat trips and whale watching trips.

Guest bedroom types

Apartment-style Standard Rooms: The standard rooms are either double or twin en-suite bedrooms.  All rooms are apartment-style and come with a hairdryer, fully equipped kitchen, lounge including a television and a view of the harbour.  The hotel offers complimentary Wi-Fi and towels.

Apartment-style Large suites: The large suites are located in three buildings. Each suite has two bedrooms with two beds (which can be made up as either twins or doubles). Facilities in the suites include a kitchen area, a living room, dining area, a shower room, a hairdryer and a television.


Image credits: Hamn i Senja, Christina sonvilla

Clarion Collection Hotel Aurora, Tromsø

Nights: 4

This hotel is well-located in the harbour area of the cosmopolitan city of Tromsø. The hotel has a lovely modern design with free Wi-Fi and stunning panoramic views of the mountains surrounding Tromsø and the Tromsøysund Strait. The hotel has a small gym and an outdoor hot tub set on the rooftop which is one of our favourite places to spend an evening in the city.

There is a bar area which is quite popular in the evenings. If you would like to take the opportunity to explore this vibrant city, then your location in the heart of Tromsø couldn't be better for visiting the highlights on foot.

Hotel Facilities

  • The location is this hotel's real selling point - just 500 metres from the famous Polar Museum, with the Polaria Aquarium just a 10-minute walk away
  • This hotel offers a wonderful afternoon tea for guests which includes coffee and fresh waffles - delicious!
  • A light evening buffet is included for all guests to enjoy
  • There is a gym, a sauna and an exceptional outdoor hot tub on the roof of the hotel
  • The friendly reception desk is open 24 hours to help you with anything you may need
  • NB: The hotel is cash-free. They take payment by credit or debit card and accept all major international cards including American Express and Diners. They can accept cash payment if needed but offer no change if you do not have the correct money.

Guest Rooms

TWIN/DOUBLE ROOMS: the hotel offers 121 hotel rooms each equipped with a flat-screen cable TV and work desk. All rooms are very clean, comfortable and welcoming. Some of the hotel rooms have a lovely view of the harbour and many guests enjoy watching the Hurtigruten ships sail into port whilst en route north or south.

Personalise this tour


Our pick

Northern Lights dinner cruise

From £162pp

Departing from the harbour area of Tromsø, you will set out across the water via catamaran in search of the Northern Lights. The boat is charmingly comfortable with a viewing deck and a heated lounge for you to enjoy as you set off slowly across the water. There is no artificial light pollution on the water and regardless of whether the Northern Lights do appear you will still be able to enjoy Tromsø from a wonderful new perspective and you will be able to see the illuminated Arctic Cathedral and Bridge.

Read more

Dinner is a traditional Norwegian supper (usually fish based), served in the boat's indoor area whilst you wait for the Northern Lights to hopefully appear in the dark skies above you.

Your host’s knowledge about the city and its surroundings, as well as their many years of experience of the Northern Lights, will make for a very memorable experience.

Cold weather clothes are provided.


Image credit: Patin

Other options

Activities

Northern Lights minibus tour

From: £145pp

Head out by minibus in a thrilling search for the Northern Lights.

Your expert guide will lead the search using the latest weather and Aurora forecasts to maximise your chances of catching a display as you drive into the remote outskirts of Tromsø where the light pollution is minimal. Fingers crossed your hunt is rewarded with a dazzling display.


Image credit: Francisco Damm

Arctic Ocean bathing

From: £48pp

Going swimming in the Atlantic Ocean is not something that any sane person would normally have on their wish list during a holiday. At Hamn they have invested in some state of the art survival suits which will keep you afloat and surprisingly warm and dry in this unique activity!

Read more about this activity

Some people wish to just lie back and float around whilst gazing at the stunning scenery around them whilst others may wish to splash about and enjoy some competitions and races – the harbour is big enough for everyone to enjoy this remarkable experience in their own way.


Image credit: Hamn i Senja

Body rafting in a maelstrom

From: £122pp

A short boat ride from the hotel there is a small ocean inlet which creates a maelstrom (a whirlpool naturally created by a current in the sea or in a river) with a top speed of around 7 knots. Once you have reached the inlet you will enter the water (wearing an insulated survival suit which will also keep you afloat and normally almost completely dry!).

Read more about this activity

This activity is completely safe and suitable for all levels of fitness and swimming skill. You will be accompanied the whole time by qualified guides and a boat with a skipper who will follow your journey as you lie back, relax and just go with the flow (quite literally). There is something very freeing about completely letting go and enjoying the truly stunning scenery as you float along with the current. You just have to look at the pictures in the gallery for this holiday to see the backdrop to this magical activity.

Please note: there is a minimum of 4 participants for this activity.

Image credit: Hamn i Senja

Northern Lights photo course (1.5 hours)

From: £42pp

If you would like to learn more about how to capture the majestic Aurora Borealis on film (which is not as easy as you may think) then this photo course may be an ideal add-on to your trip. A local expert will assist you in setting up your camera and offer some of the tips used by the experts to give you the best chance of coming back from your trip with some pictures to really wow your friends and family!


Image credit: Hamn i Senja

Little Extras

Hurtigruten transfer to Tromsø

Airport transfers are included to and from Bardufoss Airport which is around 90 minutes’ drive away. If you would like to combine your stay on the idyllic island of Senja with the vibrant city of Tromsø then this can be arranged by our Travel Experts.

Read more about this activity

We would highly recommend catching the iconic Hurtigruten boat on its journey south from Kirkenes to Bergen as it sails from Finnsnes port (around an hour’s drive from Hamn) to Tromsø harbour. This journey will take approximately two hours and will provide you with the best possible views of this simply stunning and very dramatic coastline. This would be a truly wonderful way to end your holiday!

Credit: Christine Matthew/Guest image/Hurtigruten

Trip Extensions

Extra night at Senja

From: £182pp

There are few places we can think of as more relaxing and tranquil as Senja. If you are looking for somewhere just to get away from the world, recharge your batteries and unwind then this would be very high on our list.

Read more about this activity

The fantastic food and extremely comfortable accommodation mean that you will want for nothing during your time here.

There are also some additional activities which can be arranged if you would like to repeat an activity or try something new, be it fishing or body rafting Senja has plenty to keep everyone busy!

Price Comparison Guarantee

Expertise and knowledge are key to witnessing the Northern Lights. We’ve been running Aurora hunting holidays longer than any company in the UK and with no lead in prices, no hidden costs and more included, we’re confident our tours will come out on top.
Price guarantee

Flights to Bardufoss are not included in the holiday price so that the best available fares and most appropriate schedules can be found for you at the time of booking. This route is served by both low cost and scheduled airlines and our travel experts will happily provide you with a quote and arrange flights on your behalf.

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Next season’s pre-sale dates and prices

To secure your holiday for next season, you can make a pre-sale booking and fix the price of your trip at the pre-sale price displayed below. Simply by paying an initial deposit of £50pp, you will protect yourself from any package price increases. The departure dates and itineraries remain preliminary and we will contact you when the final dates and itineraries are confirmed, you will then have 14 days to decide if you would like to go ahead. Should you wish to proceed, the remaining deposit will be payable at this stage. If you decide not to travel, we will refund your initial £50pp payment. We reserve the right to charge supplements where there are significant changes to an itinerary or increases in flight costs. Any non-package rates remain subject to change.

Dates
Thu 02 Jan 2020
to Mon 06 Jan 2020
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For our full booking terms and conditions please click here

Holiday group size (approximate)

Minimum 2 and maximum 24 people (approximately)

GROUP SIZE

We always try to provide an approximation of the group size you can expect to be with for the duration of each of our holidays. It may be that you are joined by others for parts of your holiday (such as transfers and particular activities) but the above number reflects those you can normally expect to be with from beginning to end. If group size is something which is particularly important to you, please speak to our Travel Experts and they can suggest the best holidays for you.

Tailor-made holiday group sizes will vary for all activities as will the group size for any additional activities you book.

MINIMUM NUMBERS REQUIRED FOR A HOLIDAY TO OPERATE

Some of our holidays require a minimum number of participants to operate (as listed in the ‘Group Size’ section). If your holiday departure has not yet reached the minimum number, you will be told at the time of booking. In the unlikely event that your chosen date is not guaranteed by nine weeks before your scheduled departure date, we will contact you to discuss the available options as per our booking conditions.

Itinerary amendments

The order of activities is always subject to change and guests will be provided with their final itinerary upon arrival.

SINGLE SUPPLEMENT

Please note that some of our holidays may incur a single supplement. Please speak to one of our Travel Experts who will provide you with a quotation.

Medical History and advice

We want our holidays to be accessible as they can be and will do our best to accommodate any special requests and requirements where possible. We have a wide range of holidays and destinations and so our travel experts will help find the best holiday for you.

In order to give us the best possible chance to do this we ask that if you or any member of your party has any medical condition or disability which may affect your holiday or has any special requirements, that you tell us at the time of enquiry or booking. You must also promptly advise us if any medical condition or disability which may affect your holiday develops after your booking has been confirmed. You may need to provide a doctor’s note and proof of insurance in some cases as the health and safety of our clients is absolutely paramount.

In providing this information you are allowing us to work with our expert local partners to ensure that your whole party can enjoy the holiday. By letting us know in advance we can discreetly work with you to adapt any part of the holiday which may potentially be challenging. Being able to prepare for this in advance makes an incredible difference to what we can offer and minimises any impact on your party and the rest of the group.

Unfortunately, if you choose not to share this information with us in advance then it may limit some or all of the itinerary you have booked, and we cannot be held accountable for any additional costs or missed activities resulting from this.

PREGNANCY

If you are pregnant at the time of booking your holiday or you discover you are pregnant prior to your departure, firstly – congratulations! Secondly – please tell us as soon as possible. This situation does arise, and we are able to advise you both from our own first-hand experience and from discussing this at length with our expert local partners who have experience in this area. The more notice you can give us the better, in order to suggest any adaptions to the itinerary you have booked which will reduce the risk to both mother and baby. Please contact our customer service team at This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

INSURANCE

Insurance is not included in your holiday, but it is a pre-requisite to travelling with us. You will need to ensure that you have cover for all the activities that you will be participating in during your holiday.

It is extremely important that you take out a suitable travel insurance policy at the time of booking. Plans do sometimes change, and you will need this policy should you need to cancel your holiday.

If you are struggling to find a suitable policy then details of our preferred provider, who will cover you for all the activities we offer, can be found on our website by clicking here. Please note that this policy is available to EU residents under the age of 75 only.

Reduced Mobility

If you have a reduced level of mobility, then please contact our travel experts to discuss the suitability of this holiday in relation to your requirements.

Experience and fitness

We offer a vast choice of holidays which range from 'relaxed' to 'active' so there really is something for everyone and our holidays can be filtered by how active they are. Regardless of the chosen holiday, all activities will include tuition from a beginner's level and no prior experience is assumed.

If you are unsure about the physical demands of a particular holiday please contact us and our expert team will be happy to help.

See our booking conditions for further information.

Guides and safety

It is absolutely essential when partaking in any activity that you listen very closely to, and abide by, the instructions provided.

If there is anything that you are unsure of during a safety briefing or that you would like to clarify with the guides please make this clear to them immediately before starting the activity.

Our guides' word on activities is always final and your safety is their principal concern at all times, please respect their decisions. By following their instructions, your safety and enjoyment during each activity will be greatly enhanced.

See our booking conditions for further information.

Booking activities locally

Additional activities can be booked locally in almost all our destinations. However, as per our booking conditions, we cannot be held responsible for any injury or loss incurred through participation in activities which are booked at your destination outside of our holiday itinerary (see our ‘Terms and Conditions’ for further details).

When arranging any such activity please always ensure that safety is your primary concern. In some of our destinations, you can borrow or hire equipment for use in your free time.

You do so entirely at your own risk. You must ensure that you are properly prepared, have the necessary equipment and knowledge (maps, etc) and ensure that where applicable, you follow marked routes. We recommend discussing your plans with the local teams who will be able to advise on the most suitable options for you.

Always let the reception/guide know where you are planning to go and take a torch and mobile phone (with the hotel/guide’s phone number stored). It is also a good idea to leave your contact number and the time you expect to return to the hotel should the hotel need to contact you.

Car Hire

If your trip includes car hire the named driver must have a credit card registered in their name which they can present when they collect their car along with their driving licence, as a deposit will be held on the credit card.  Please see your trip dossier for full details.

Our clients’ safety is at the centre of everything we do, and our operations team continually assesses and monitors the destinations we feature. We carry out thorough risk assessments and work closely with all of our suppliers to continually follow best practice. For up to date travel advice the UK government offers its Travel Aware website as well as the advice detailed below.

FLIGHT SCHEDULE CHANGES AND CONNECTING TRANSPORTATION

On your documentation, we will confirm your flight schedule. Sometimes the flight number, routing and timings might change prior to your departure. If the change is classed as a significant change then we will contact you to discuss this. Please see our booking conditions for details.

Flight schedule changes can impact on your pre and post-holiday travel arrangements if these have been booked separately to your holiday. We strongly recommend that you do not book transport (such as trains or transfers), car parking or non-connecting flights to the departure point for your holiday until you have received your final confirmed travel times when your final travel documents are issued. We are not responsible for the effect of any schedule change on your pre or post travel arrangements. We strongly recommend that you do not purchase non-flexible or non-refundable tickets to avoid cancellation and penalty charges.

BOOKING YOUR OWN FLIGHTS - CANCELLATION DISCLAIMER 

If you have chosen to book your own flights, then you will need to wait until we confirm to you that the holiday departure has met the minimum numbers required to run (if applicable to your chosen holiday). Once the holiday is guaranteed to run, you will be informed and you can then make your arrangements.

If transfers are included in your holiday, please ensure that any potential flights will be met by our standard transfers (speak to one of our Travel Experts for advice) otherwise private transfer supplements may be applicable. Once your flights are booked, please send us a copy of your detailed flight itinerary.

Please be aware that most tickets are non-refundable in the case of cancellation. For this reason, we strongly advise you check the rules of the ticket and check the limitations of your cancellation insurance before booking. We cannot be held liable, in the unlikely eventuality that we should be forced to cancel or amend your trip, for losses incurred relating to any flight booking you have made.

THE FOREIGN AND COMMONWEALTH OFFICE ADVICE

We receive all updates from the Foreign and Commonwealth Office (FCO) with regards to travel advice and we always ensure that we follow this advice in our operations. The FCO issues travel advisories for countries based on a very wide range of factors. They may provide notification about things as simple as a football match and crowds, or they may go so far as to advise against all travel to a region. We ask all our clients to refer to the relevant Travel Advice by Country for the destinations they are visiting in order to make an informed decision on the safety of the destination based on the details provided. It also provides vital information regarding entry requirements, embassy information, local laws and customs as well as specific safety and health. Guests should take responsibility for keeping themselves up to date with this advice. Please also ensure that, if you are transiting through another country, you have read the advice and meet the entry requirements for that destination too.

The FCO travel advice is applicable to British Passport Holders. Most governments will issue their own travel advice for a region and, if you are not a UK resident then you can find some helpful links below:

Australian Department of Foreign Affairs and Trade http://www.smartraveller.gov.au/                                                    New Zealand Ministry of Foreign Affairs and Trade http://www.safetravel.govt.nz/                                                  Canadian Consular Affairs Bureau http://voyage.gc.ca/                                                                                                      The U.S. Bureau of Consular Affairs http://travel.state.gov/content/travel/english.html

If the FCO deems that there is an unacceptable level of risk for UK citizens then, together with the government, they may issue an advisory against all travel to a region or country. If such an advisory is published, then we will act accordingly, and this may require the cancellation, curtailment or amendment of a holiday itinerary. These decisions are made on the basis of ensuring our clients’ safety and will affect all clients on the holiday, regardless of their nationality.

If one of our local experts suggests an amendment due to a situation which develops locally then we may also take the decision to amend an itinerary appropriately.

If we have to cancel your holiday prior to departure you will be offered the option of an alternative trip (where any price difference will either be refunded to or covered by you) or a full refund of the monies paid.

If we have to curtail a holiday, then you will be refunded for any costs for the elements we have been unable to deliver, where we have been able to secure a refund from our suppliers. If we must reroute a holiday, then any basis for refund is determined on a case by case basis and dependent on whether the central holiday experience was provided or not.

Minimum age

The minimum age for participation in our itinerary is 12 years old, however, for some activities and transfers, you may be joined by other guests and this may include some of a younger age than stated. Any younger participants will be fully supervised and the guides will ensure that their participation takes place only if the activities will be unaffected.

Very few hotels have a minimum age and there may be families staying at them with younger children, especially during the holiday periods. We do have some itineraries and destinations which are guaranteed to be adult-only, so if this is important to you please speak to one of our Travel Experts.

To drive a snowmobile, you must have a full driving licence and be over 18 years old.

Traveller Reviews

We had a very nice stay in the hotel 25 February 2018 by The Del Rosario Family

We had a very nice stay in the hotel. We were lucky to be there during a solar storm and saw the aurora borealis each night we were there.

This was a very enjoyable holiday 18 January 2018 by David and Gail Worley

Whole holiday excellent. We need to go back to Tromso, we didn't get enough time there, we didn't realise how much you can do there or how much we'd love the place. Whilst nothing was 5 star it was very nice and had a charm all of its own. Friendly staff. This was a very enjoyable holiday, well conceived and delivered by you, thank you! Passed our holiday itinerary to 3 colleagues already as it
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was so good and can't wait to get back there. Hopefully to find the whales which were much further north this year, selfish creatures (-:
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Senja - Isalnd Auroras 12 February 2016 by Neil Partridge

The holiday was memorable, the location awesome and 3 nights out of 4 the Aurora was mind-blowing.

Congratulations, you run a fantastic service 10 January 2016 by Ryan Harkins

All information given before booking the trip was fantastic. All booking documents, travel documents, etc were sent very quickly and were full of information and easy to navigate. Looked after brilliantly while we were at Senja. Food choice - there was none, set meals, except breakfast. Regardless of above, food was beautiful, fresh and above all different! Ingvil/Ingrid (local guide) was
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brilliant, and a lovely person to talk to whilst trekking for views of the lights! Activities were great fun, and very impressed with the level of care and equipment provided. The hike to see the lights was very basic. I do not mean this as a negative - something so simple was just brilliant. Sitting down after you've climbed, having a cup of tea and some chocolate whilst the guide described the area and the lights, was a truly unique experience. Especially with the lights across the sky. All staff at Hamn I Senja are so polite and accommodating, it really added to the overall experience. From initial enquiry to trip back to the airport in Oslo, this was one of the most enjoyable holidays I have had. Congratulations, you run a fantastic service.
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    No ‘from’ prices, everything you see is included in the price

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  • Independent

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