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Price from £855pp
VISITING: Finland BROCHURE CODE: 20020
All prices include: flights, transfers, accommodation, meals, guided activities and cold weather clothing; all as listed.
Just a 15-minute transfer from Rovaniemi but far removed from the city lights, the Apukka Resort offers a true Arctic adventure and the chance to tick off some amazing bucket list experiences. You’ll have every opportunity to search for the incredible Northern Lights in unforgettable ways, including a reindeer safari and a ride on Apukka’s unique Snowtrain. We also include a dog sled safari to complete your stay!

What's included?

All the experiences and services listed below are included in the holiday price:

  • Flights: return from London to Rovaniemi (either direct or via Helsinki depending on departure date). Regional and non-UK departures available on request (flight routes are subject to change)
  • Transfers: return airport transfers
  • Accommodation: 3 nights in 1-bedroom Apukka Apartment or 1 bedroom Apukka Holiday Home. Apukka Aurora Cabin upgrades available for the duration of your stay at an extra charge. One complimentary night in an Ice Cabin (subject to availability and must be booked in advance)
  • Meals: 3 breakfasts, 3 dinners
  • The following activities and equipment are included: husky safari, Aurora hunt on the Snowtrain, night safari by reindeer-pulled sleigh (the order of activities is subject to change)
  • Cold weather clothing for the duration of your stay

The Apukka resort is just a short ride from the airport but takes you into the enchanting Arctic Circle for a getaway like no other.

We’re thrilled to offer our guests three nights in the Apukka Apartments or Apukka Holiday Home. You may well be able to see the Northern Lights from the comfort of your accommodation. However, to enhance your chances of a sighting, we have included some fun Aurora safaris. From a relaxing ride on the Snowtrain to an authentic experience on a reindeer-pulled sleigh, we offer even more options to get you on the hunt for the green dancing lights above. Our local guides will use their expert knowledge of the Northern Lights and the area to maximise your chances of seeing this astonishing natural wonder. 

Throughout your stay here, you’ll also enjoy some true Arctic adventures during the day. Take the reins as you try your hand as a musher, being pulled by a team of eager sled-dogs across the brilliantly-white Arctic. You can also explore the winter white environment via a variety of innovative snow-based activities you could never try at home. Whether you want to unleash your adventurous side on a snowmobile or you want to explore the scenic landscape by snowshoe or ski, we have the activity to suit you.

The Apukka Resort is ideally situated so you can enjoy the wintery wilderness of Lapland whilst also basing yourself in prime Aurora territory. What’s more, as a centre for ice building we give you the opportunity to make the most of your stay here with a complimentary night in an Ice Cabin. With so many things to discover from the Apukka Resort, this is a captivating Finnish escape. 


Image credits: Apukka Resort, Juho Kuva, Visit Rovaniemi Tourism & Marketing Ltd
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Key facts

Duration:3 nights
Pace:Balanced
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  • On arrival at Rovaniemi, our transfer vehicle will be waiting to take you on the 15-minute drive to Apukka. It’s a short journey but one that gets you far from any of the city’s light pollution. At Apukka, the dark Arctic skies are ideal for Aurora hunting.

    You’ll check into your accommodation before enjoying a 3-course dinner buffet in the restaurant. You’ll also be given your warm winter clothes to use for the duration of your trip.

    Depending on your flight times, you may want to start searching for the Northern Lights as soon as you arrive. See our ‘Personalise’ tab for a range of Aurora hunting activities.

  • After breakfast, you’ll get to test your skills as a musher as your new canine chums pull the sled along a 7-10km trail across frozen lakes and through the snowy forests. The tour lasts approximately two hours with one hour on the sled and plenty of time to pet and take photos with the dogs.

    After dinner, you’ll head out into the night for a unique way to try and see the Northern Lights – in a cosy Snowtrain carriage pulled along by our guide’s snowmobile. You’ll head into the dark, still and silent wilderness until you reach camp.

    Camp is a traditional Lappish “Kota”, essentially a wilderness hut with a blazing fire, ideal for cooking sausages and preparing warm drinks. It also provides the opportunity for your Aurora expert to help you with your camera settings in preparation for what will hopefully be an amazing celestial light show. The Snowtrain tour lasts approximately three hours.

  • Fill up on breakfast then it’s up to you how you want to spend the daylight hours before the Aurora hunting begins again. The ‘Personalise’ tab will help you choose an experience which will really make the most of your time here.

    As night falls, it’s time to travel in traditional Lappish style in a reindeer-pulled sleigh. Enjoy the nature around you as you’re taken through a snowy forest to reach a charming hut in the heart of the wilderness. Here, the reindeer will rest as you warm up with hot drinks and snacks. With a bit of luck, you may see the Aurora on your night safari too.

  • After breakfast, it’s time for your Finnish wonderland escape to come to an end as we transfer you to the airport and you take your memories home. If you have an early flight time, we’ll box up breakfast to take with you.

Included in price

Apukka Aurora Borealis Resort

Nights: 1-3

Close to Lapland’s capital Rovaniemi but far enough away from light pollution, the Apukka Aurora Borealis Resort is your comfortable haven in the Arctic.

With Scandi-style décor, the resort offers modern and stylish Apartments and Holidays Homes as well as the chance to have a special night in an Aurora Cabin and Ice Cabin.

Hotel facilities

  • The staff at the resort’s reception area will welcome you in and provide you with all the information you need for your Arctic escape 
  • Fuel up on breakfast in the main restaurant and café area, just a short walk from your cabin before your day of adventure begins. Once you’re ready to come back inside, you can dine in Lappish style to really make your stay here complete 
  • Make sure you take some of your trip home with you and visit the Apukka souvenir shop which is full of authentic Finnish and Lappish treasures

Room types

Apukka Apartments

After a day out in the winter wonderland, these relaxing apartments are the perfect place to shake the snow off your shoes and unwind. There is a bedroom with twin beds and a fold out sofabed for one person. Make sure you make the most of the stunning views as you look for the Northern Lights from your home away from home.

  • One bedroom apartments sleep three people (two in twin beds and one on a convertible sofa)
  • Dining and kitchen facilities equipped with kettle, microwave oven, electric stove and fridge
  • Flat-screen TV and Wi-Fi
  • Some apartments have lakeside views

 Image Credit: Apukka Resort

Other options

Apukka Holiday Home

These comfortable holiday homes are a great option for those who want to make their stay feel a bit more like home. You have your own private entrance into your welcoming accommodation which is equipped with flat-screen TV and WiFi so you can relax after your adventures out in the Arctic.

  • One bedroom holiday homes sleep four people (two in the bedroom and two on a convertible sofa)
  • Dining and kitchen facilities with kettle, oven, fridge and electric stove
  • Flat-screen TV and Wi-Fi 

 Image Credit: Apukka Resort

Apukka Aurora Cabin

Close to Lapland’s capital Rovaniemi but far enough away from light pollution, the Apukka Aurora Borealis Resort is your comfortable haven in the Arctic.

You’ll be right in the heart of nature as you lay looking up at the sky in your very own Aurora Cabin. A cosy retreat with a heated glass roof, you’ll be able to see the Arctic sky at all times and hopefully, the Northern Lights from the comfort of your own bed.

After a day in Finland’s incredible landscape, you’ll be able to relax in your own private cabin while still taking in the country’s impressive surroundings.

Room types

DOUBLE ROOM WITH CONVERTIBLE SOFA

SLEEPS 2+2 PERSONS: There are 10 Aurora Cabins on site equipped with double bed, convertible sofa and cosy bedding to ensure you stay toasty all night. Everything is in one place with your own private ensuite bathroom with shower and toilet, minibar and complimentary WiFi. Make sure you download the Aurora app so you’ll know if you can expect the amazing light show to be dancing above.


Image credit: Apukka Resort

Special Nights

Apukka Ice Cabins

Really put the icing on your winter escape with a night in an Ice Cabin. It’s hard to believe you’ll have a cosy night in a building made of 100% pure ice but, with thermal sleeping bags and a structural design that keeps the interior between 0 and -5 degrees no matter what the temperature is outside, you’ll be nice and warm in this incredible cabin. Apukka is a centre for ice building, so make the most of your stay here and enjoy a truly unforgettable night.

Book this trip before 1st December 2018 and receive a free night in an Ice Cabin. Quote 'ICE CABIN' when you book. Terms and conditions apply, click here for more information. 

Facilities:

Capacity for two people - double bed with two single sleeping bags

  • All bedding provided to keep you nice and toasty through the night
  • Luggage storage available
  • Wi-Fi included

Overnight in an Aurora Wagon

From: £219pp

Take your escape in the Arctic wilderness even further as we drive you and your Aurora Wagon to a private spot of your choice for the night. Choose from the huge area of natural wilderness to get even better views of the night sky. You can even park on the frozen lake for uninterrupted 360° views of the Arctic sky. All cabins are equipped with panorama window to give you the best chance of seeing the Northern Lights.


Image credits: Apukka Resort

Personalise this tour


Our pick

Apukka Ice Cabins

Really put the icing on your winter escape with a night in an Ice Cabin. It’s hard to believe you’ll have a cosy night in a building made of 100% pure ice but, with thermal sleeping bags and a structural design that keeps the interior between 0 and -5 degrees no matter what the temperature is outside, you’ll be nice and warm in this incredible cabin. Apukka is a centre for ice building, so make the most of your stay here and enjoy a truly unforgettable night.

Book this trip before 1st December 2018 and receive a free night in an Ice Cabin. Quote 'ICE CABIN' when you book. Terms and conditions apply, click here for more information. 

Read more

Facilities:

Capacity for two people - double bed with two single sleeping bags

  • All bedding provided to keep you nice and toasty through the night
  • Luggage storage available
  • Wi-Fi included

Other options

Activities

Aurora Sauna Wagon

Saunas are a Finnish tradition and what better way to soak up the culture than in your very own sauna wagon? Get a relaxing experience delivered straight to your door or enjoy some downtime in the middle of the wilderness – these mobile saunas can be placed anywhere!

Price: £168 for 2-4 people, per hour


Image credits: Apukka Resort

Northern Lights snowmobiling

From: £106pp

Go on an adventure to find the Northern Lights during this Aurora snowmobile safari. A snowmobile allows you to get to locations that would be hard to reach by foot and can help you outrun any cloud cover that may be standing in your way of seeing the Aurora. You’ll ride out to a suitable location, will have a hot drink and sausages by an open fire and you’ll learn more about nature’s amazing light show and with any luck, see them for yourself.

A full safety briefing will be given before the trip and you must be over 18 years old and hold a full driving licence to drive a snowmobile (price based on 2 sharing), however, children can take part as they ride in a sledge pulled by the guide.

INCLUDED: Winter clothing, car transfers, hot drink, sausage, snowmobiling driving lesson, snowmobile ride

DURATION: 2 hours

AVAILABLE: Daily between 1.12.2018 and 7.4.2019

Snowtrain to husky farm

From: £134pp

Dog sledding has long been a favourite amongst our guests but this trip has an extra special touch. You’ll take the incredible Snowtrain to the husky farm, sitting in your warm carriage as you journey through the snow-capped forest before meeting the team of dogs. Your pack of excited dogs will then pull you along a 7-10km trail to give you an insight into life as a musher.  

INCLUDED: Winter clothing, husky farm visit, 45-60 minute husky safari (7-10km), 2 persons in a team, children in sleigh, hot drinks, guiding

DURATION: 2.5 hours

AVAILABLE: On request with a minimum of 2 people between 1.12.2018 and 7.4.2019


 Image Credit Visit Rovaniemi Tourism & Marketing LTD

Aurora husky tour

From: £124pp

This trip combines one of the most popular activities in the Arctic with a night of Aurora hunting. You’ll take it in turns to be a musher (price is based on 2 sharing a sledge), as your pack of sled dogs guide you through the wilderness on the lookout for the Northern Lights. There will be a stop off at a traditional Lappish hut where an open fire, grilled sausages and hot juice will keep you warm as you search the sky for the Aurora.  

INCLUDED: Winter clothing, car transfers, hot drink, sausage, guiding, husky petting, 7-10km husky ride.

DURATION: 3 hours

AVAILABLE: Tuesday, Thursday and Saturday between 1.12.2018 and 7.4.2019

Fat biking

From: £58pp

Just because there’s snow on the ground doesn’t mean you can’t enjoy mountain biking through amazing scenery. Fat bikes come equipped with huge, wide tires (hence the name) and can handle the wintery conditions of the area. This is a unique way to explore your surroundings, stopping along the way to warm up with a hot drink.

INCLUDED: Winter clothing, fat bike, guiding, hot drink

DURATION: 2.5 hours

AVAILABLE: On request with a minimum of 2 people on Tuesdays and Fridays between 1.11.2018 and 7.4.2019

Snowtrain to reindeer farm

From: £112pp

Combine two magical experiences for an amazing way to explore your surroundings. Take the unique Snowtrain through enchanting Arctic woods where you’ll be cosy in your carriage pulled by our guide’s snowmobile. You’ll then reach a local reindeer farm for a short sleigh ride before meeting the herders who will tell you about their lives while you warm up with hot drinks and a bun.

INCLUDED: A visit to the reindeer farm, 500m reindeer ride, Reindeer Driver’s Licence, hot drink and bun, guiding, lasso throwing

DURATION: 2.5 hours

AVAILABLE: On request with a minimum of 2 people between 1.12.2018 and 7.4.2019

Ski trip

From: £67pp

Skiing has been a form of transport for thousands of years and is a firm local tradition. You’ll be right in the heart of the snowy surroundings as your guide takes you cross-country skiing through captivating Arctic forests. You’ll also stop to enjoy a hot drink en route. No prior experience is required as you will be given full tuition.

INCLUDED: Winter clothing, skis, guiding, hot drinks

DURATION: 2 hours

AVAILABLE: On request between 1.12.2018 and 7.4.2019

Snowshoe adventure

From: £68pp

Snowshoes allow you to walk on thick snow without sinking so you can access amazing landscapes that would be hard to reach by foot. Going at a slow pace, you’ll enjoy the nature of the Arctic Circle around you, breathing in its fresh air with only the sounds of the crunchy powder below you. You’ll also stop to enjoy a hot drink to warm you up.

INCLUDED: Winter clothing, snowshoes, guiding, hot drink

DURATION: 2 hours

AVAILABLE: On request with a minimum of 2 people between 1.12.2018 and 7.4.2019


 Image Credit: Visit Rovaniemi Tourism & Marketing Ltd 

Arctic Sauna Experience

There’s nothing a Finn enjoys more than a relaxing sauna. This Arctic Sauna Experience will show you what the fuss is all about.

Making use of the sauna complex on site and with the guidance of a host, you’ll have the opportunity to try three different types of sauna.

After a day exploring the Arctic, there is no better place to unwind than in a traditional sauna. At Apukka, you can relax in the large electric heated sauna as well as in the outside small wooden heated saunas.

Read more about this activity

However, your holiday is all about trying new experiences and with the Ice Sauna, you’ll be hard pushed to find a more unlikely experience. Though the concept seems impossible, you can actually enjoy the steam from the hot stove as you’re surrounded by thick ice walls!

To really get into the Finnish spirit, why not try rolling in the deep snow between your sauna sessions? It may sound bizarre, but it is actually a wellness technique used frequently in these parts.

A word of warning, however. Snow holds the temperature of the air so, if it’s     -15C, that snow roll will be invigorating to say the least!

INCLUDED: Ice sauna and traditional sauna, towels, seat cover, bathrobe, beverage

DURATION: Max 1 hour (10 min Ice Sauna + traditional sauna & shower) operated daily

AVAILABLE: Daily between 15.12.2018 and 31.3.2019

Sunrise snowmobile safari

From: £88pp

For a morning to remember, take your snowmobile to places you’d never be able to reach by foot with the pinnacle being a beautiful lookout spot in time for sunrise. Whether you’re travelling in mid-winter and catch the gentle tones of ‘kaamos’ the time when the sun never fully rises above the horizon or visiting in the springtime to see the Arctic Circle sunrise, you’ll enjoy the amazing views and unparalleled silence this landscape offers.

A full safety briefing will be given before the trip and you must be over 18 years old and hold a full driving licence to drive a snowmobile (price based on 2 sharing), however, children can take part as they ride in a sledge pulled by the guide.

INCLUDED: Winter clothing, car transfers, hot drink, snowmobiling driving lesson, snowmobile ride

DURATION: 2 hours

AVAILABLE: Daily between 1.12.2018 and 7.4.2019


 Image Credit: Visit Rovaniemi Tourism & Marketing LTD

Special Nights

Overnight in an Aurora Wagon

From: £219pp

Take your escape in the Arctic wilderness even further as we drive you and your Aurora Wagon to a private spot of your choice for the night. Choose from the huge area of natural wilderness to get even better views of the night sky. You can even park on the frozen lake for uninterrupted 360° views of the Arctic sky. All cabins are equipped with panorama window to give you the best chance of seeing the Northern Lights.


Image credits: Apukka Resort

Price Comparison Guarantee

Expertise and knowledge are key to witnessing the Northern Lights. We’ve been running Aurora hunting holidays longer than any company in the UK and with no lead in prices, no hidden costs and more included, we’re confident our tours will come out on top.
Price guarantee
Dates
Sun 06 Jan 2019
to Wed 09 Jan 2019
Book
Adults£ 1,265
Sun 13 Jan 2019
to Wed 16 Jan 2019
Book
Adults£ 945
Sun 20 Jan 2019
to Wed 23 Jan 2019
Book
Adults£ 925
Sun 27 Jan 2019
to Wed 30 Jan 2019
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Adults£ 925
Sun 03 Feb 2019
to Wed 06 Feb 2019
Book
Adults£ 855
Sun 10 Feb 2019
to Wed 13 Feb 2019
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Adults£ 885
Sun 17 Feb 2019
to Wed 20 Feb 2019
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Adults£ 1,025
Sun 24 Feb 2019
to Wed 27 Feb 2019
Book
Adults£ 945
Sun 03 Mar 2019
to Wed 06 Mar 2019
Book
Adults£ 1,015
Sun 10 Mar 2019
to Wed 13 Mar 2019
Book
Adults£ 945
Sun 17 Mar 2019
to Wed 20 Mar 2019
Book
Adults£ 885

Please note: our holiday prices are based on the lowest available airline fares. These fares can sell out quickly and, as a result, prices may increase and supplements may be applicable. We recommend booking at the earliest opportunity to secure the best possible fares and flight times.

Next season’s pre-sale dates and prices

To secure your holiday for next season, you can make a pre-sale booking and fix the price of your trip at the pre-sale price displayed below. Simply by paying an initial deposit of £50pp, you will protect yourself from any package price increases. The departure dates and itineraries remain preliminary and we will contact you when the final dates and itineraries are confirmed, you will then have 14 days to decide if you would like to go ahead. Should you wish to proceed, the remaining deposit will be payable at this stage. If you decide not to travel, we will refund your initial £50pp payment. We reserve the right to charge supplements where there are significant changes to an itinerary or increases in flight costs. Any non-package rates remain subject to change.

Dates
Sun 05 Jan 2020
to Wed 08 Jan 2020
Enquire
Adults£ 1,350
Sun 12 Jan 2020
to Wed 15 Jan 2020
Enquire
Adults£ 1,010
Sun 19 Jan 2020
to Wed 22 Jan 2020
Enquire
Adults£ 990
Sun 26 Jan 2020
to Wed 29 Jan 2020
Enquire
Adults£ 990
Sun 02 Feb 2020
to Wed 05 Feb 2020
Enquire
Adults£ 915
Sun 09 Feb 2020
to Wed 12 Feb 2020
Enquire
Adults£ 955
Sun 16 Feb 2020
to Wed 19 Feb 2020
Enquire
Adults£ 1,100
Sun 23 Feb 2020
to Wed 26 Feb 2020
Enquire
Adults£ 1,010
Sun 01 Mar 2020
to Wed 04 Mar 2020
Enquire
Adults£ 1,090
Sun 08 Mar 2020
to Wed 11 Mar 2020
Enquire
Adults£ 1,010
Sun 15 Mar 2020
to Wed 18 Mar 2020
Enquire
Adults£ 950

For our full booking terms and conditions please click here

Holiday group size (approximate)

Minimum 2 people; maximum 35 people (approximately)

GROUP SIZE

We always try to provide an approximation of the group size you can expect to be with for the duration of each of our holidays. It may be that you are joined by others for parts of your holiday (such as transfers and particular activities) but the above number reflects those you can normally expect to be with from beginning to end. If group size is something which is particularly important to you, please speak to our Travel Experts and they can suggest the best holidays for you.

Tailor-made holiday group sizes will vary for all activities as will the group size for any additional activities you book.

MINIMUM NUMBERS REQUIRED FOR A HOLIDAY TO OPERATE

Some of our holidays require a minimum number of participants to operate (as listed in the ‘Group Size’ section). If your holiday departure has not yet reached the minimum number, you will be told at the time of booking. In the unlikely event that your chosen date is not guaranteed by nine weeks before your scheduled departure date, we will contact you to discuss the available options as per our booking conditions.

Itinerary amendments

The order of activities is always subject to change and guests will be provided with their final itinerary upon arrival.

SINGLE SUPPLEMENT

Please note that some of our holidays may incur a single supplement. Please speak to one of our Travel Experts who will provide you with a quotation.

Medical History and advice

We want our holidays to be accessible as they can be and will do our best to accommodate any special requests and requirements where possible. We have a wide range of holidays and destinations and so our travel experts will help find the best holiday for you.

In order to give us the best possible chance to do this we ask that if you or any member of your party has any medical condition or disability which may affect your holiday or has any special requirements, that you tell us at the time of enquiry or booking. You must also promptly advise us if any medical condition or disability which may affect your holiday develops after your booking has been confirmed. You may need to provide a doctor’s note and proof of insurance in some cases as the health and safety of our clients is absolutely paramount.

In providing this information you are allowing us to work with our expert local partners to ensure that your whole party can enjoy the holiday. By letting us know in advance we can discreetly work with you to adapt any part of the holiday which may potentially be challenging. Being able to prepare for this in advance makes an incredible difference to what we can offer and minimises any impact on your party and the rest of the group.

Unfortunately, if you choose not to share this information with us in advance then it may limit some or all of the itinerary you have booked, and we cannot be held accountable for any additional costs or missed activities resulting from this.

PREGNANCY

If you are pregnant at the time of booking your holiday or you discover you are pregnant prior to your departure, firstly – congratulations! Secondly – please tell us as soon as possible. This situation does arise, and we are able to advise you both from our own first-hand experience and from discussing this at length with our expert local partners who have experience in this area. The more notice you can give us the better, in order to suggest any adaptions to the itinerary you have booked which will reduce the risk to both mother and baby. Please contact our customer service team at This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

INSURANCE

Insurance is not included in your holiday, but it is a pre-requisite to travelling with us. You will need to ensure that you have cover for all the activities that you will be participating in during your holiday.

It is extremely important that you take out a suitable travel insurance policy at the time of booking. Plans do sometimes change, and you will need this policy should you need to cancel your holiday.

If you are struggling to find a suitable policy then details of our preferred provider, who will cover you for all the activities we offer, can be found on our website by clicking here. Please note that this policy is available to EU residents under the age of 75 only.

Reduced Mobility

If you have a reduced level of mobility, then please contact our travel experts to discuss the suitability of this holiday in relation to your requirements.

Experience and fitness

We offer a vast choice of holidays which range from 'relaxed' to 'active' so there really is something for everyone and our holidays can be filtered by how active they are. Regardless of the chosen holiday, all activities will include tuition from a beginner's level and no prior experience is assumed.

If you are unsure about the physical demands of a particular holiday please contact us and our expert team will be happy to help.

See our booking conditions for further information.

Guides and safety

It is absolutely essential when partaking in any activity that you listen very closely to, and abide by, the instructions provided.

If there is anything that you are unsure of during a safety briefing or that you would like to clarify with the guides please make this clear to them immediately before starting the activity.

Our guides' word on activities is always final and your safety is their principal concern at all times, please respect their decisions. By following their instructions, your safety and enjoyment during each activity will be greatly enhanced.

See our booking conditions for further information.

Booking activities locally

Additional activities can be booked locally in almost all our destinations. However, as per our booking conditions, we cannot be held responsible for any injury or loss incurred through participation in activities which are booked at your destination outside of our holiday itinerary (see our ‘Terms and Conditions’ for further details).

When arranging any such activity please always ensure that safety is your primary concern. In some of our destinations, you can borrow or hire equipment for use in your free time.

You do so entirely at your own risk. You must ensure that you are properly prepared, have the necessary equipment and knowledge (maps, etc) and ensure that where applicable, you follow marked routes. We recommend discussing your plans with the local teams who will be able to advise on the most suitable options for you.

Always let the reception/guide know where you are planning to go and take a torch and mobile phone (with the hotel/guide’s phone number stored). It is also a good idea to leave your contact number and the time you expect to return to the hotel should the hotel need to contact you.

Car Hire

If your trip includes car hire the named driver must have a credit card registered in their name which they can present when they collect their car along with their driving licence, as a deposit will be held on the credit card.  Please see your trip dossier for full details.

Our clients’ safety is at the centre of everything we do, and our operations team continually assesses and monitors the destinations we feature. We carry out thorough risk assessments and work closely with all of our suppliers to continually follow best practice. For up to date travel advice the UK government offers its Travel Aware website as well as the advice detailed below.

FLIGHT SCHEDULE CHANGES AND CONNECTING TRANSPORTATION

On your documentation, we will confirm your flight schedule. Sometimes the flight number, routing and timings might change prior to your departure. If the change is classed as a significant change then we will contact you to discuss this. Please see our booking conditions for details.

Flight schedule changes can impact on your pre and post-holiday travel arrangements if these have been booked separately to your holiday. We strongly recommend that you do not book transport (such as trains or transfers), car parking or non-connecting flights to the departure point for your holiday until you have received your final confirmed travel times when your final travel documents are issued. We are not responsible for the effect of any schedule change on your pre or post travel arrangements. We strongly recommend that you do not purchase non-flexible or non-refundable tickets to avoid cancellation and penalty charges.

BOOKING YOUR OWN FLIGHTS - CANCELLATION DISCLAIMER 

If you have chosen to book your own flights, then you will need to wait until we confirm to you that the holiday departure has met the minimum numbers required to run (if applicable to your chosen holiday). Once the holiday is guaranteed to run, you will be informed and you can then make your arrangements.

If transfers are included in your holiday, please ensure that any potential flights will be met by our standard transfers (speak to one of our Travel Experts for advice) otherwise private transfer supplements may be applicable. Once your flights are booked, please send us a copy of your detailed flight itinerary.

Please be aware that most tickets are non-refundable in the case of cancellation. For this reason, we strongly advise you check the rules of the ticket and check the limitations of your cancellation insurance before booking. We cannot be held liable, in the unlikely eventuality that we should be forced to cancel or amend your trip, for losses incurred relating to any flight booking you have made.

THE FOREIGN AND COMMONWEALTH OFFICE ADVICE

We receive all updates from the Foreign and Commonwealth Office (FCO) with regards to travel advice and we always ensure that we follow this advice in our operations. The FCO issues travel advisories for countries based on a very wide range of factors. They may provide notification about things as simple as a football match and crowds, or they may go so far as to advise against all travel to a region. We ask all our clients to refer to the relevant Travel Advice by Country for the destinations they are visiting in order to make an informed decision on the safety of the destination based on the details provided. It also provides vital information regarding entry requirements, embassy information, local laws and customs as well as specific safety and health. Guests should take responsibility for keeping themselves up to date with this advice. Please also ensure that, if you are transiting through another country, you have read the advice and meet the entry requirements for that destination too.

The FCO travel advice is applicable to British Passport Holders. Most governments will issue their own travel advice for a region and, if you are not a UK resident then you can find some helpful links below:

Australian Department of Foreign Affairs and Trade http://www.smartraveller.gov.au/                                                    New Zealand Ministry of Foreign Affairs and Trade http://www.safetravel.govt.nz/                                                  Canadian Consular Affairs Bureau http://voyage.gc.ca/                                                                                                      The U.S. Bureau of Consular Affairs http://travel.state.gov/content/travel/english.html

If the FCO deems that there is an unacceptable level of risk for UK citizens then, together with the government, they may issue an advisory against all travel to a region or country. If such an advisory is published, then we will act accordingly, and this may require the cancellation, curtailment or amendment of a holiday itinerary. These decisions are made on the basis of ensuring our clients’ safety and will affect all clients on the holiday, regardless of their nationality.

If one of our local experts suggests an amendment due to a situation which develops locally then we may also take the decision to amend an itinerary appropriately.

If we have to cancel your holiday prior to departure you will be offered the option of an alternative trip (where any price difference will either be refunded to or covered by you) or a full refund of the monies paid.

If we have to curtail a holiday, then you will be refunded for any costs for the elements we have been unable to deliver, where we have been able to secure a refund from our suppliers. If we must reroute a holiday, then any basis for refund is determined on a case by case basis and dependent on whether the central holiday experience was provided or not.

Minimum age

The minimum age for participation in our itinerary is 8 years old, however, for some activities and transfers, you may be joined by other guests and this may include some of a younger age than stated. Any younger participants will be fully supervised and the guides will ensure that their participation takes place only if the activities will be unaffected.

Very few hotels have a minimum age and there may be families staying at them with younger children, especially during the holiday periods. We do have some itineraries and destinations which are guaranteed to be adult-only, so if this is important to you please speak to one of our Travel Experts.

To drive a snowmobile you must have a full driving licence and be over 18 years old.



  • Specialist

    Aurora knowledge and experience

    Unique holidays, in the very best destinations

    Expert guides – exceptional local knowledge

    Advice and guidance every step of the way

  • Comprehensive

    We include more in our holidays than any other Aurora operator

    Price Comparison guarantee

    No ‘from’ prices, everything you see is included in the price

    No hidden extras

  • Independent

    Proudly Independent

    The original and still the only dedicated UK Northern Lights tour operator

    Personal, hands-on service

    Fair and sustainable work ethos

  • Trusted

    100% ATOL and ABTA protection

    Peace of mind promise

    Award-winning

    Responsible relationships

    Over 16 years’ experience

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