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Price from £1,135pp
VISITING: Finland BROCHURE CODE: 20021
All prices include: flights, transfers, accommodation, meals, guided activities and cold weather clothing; all as listed.
Apukka Resort is the ideal place for an Arctic and Aurora experience. Conveniently, it is situated just a short drive from Rovaniemi Airport but is far removed from the city’s lights. The night skies above Apukka are black as coal and ideal for Aurora hunting. Make the most of your time here by exploring the Lappish landscapes by day on a dog sled and a snowmobile, and searching for the amazing Aurora Borealis at night in our cosy Snowtrain and, more traditionally, a reindeer-pulled sleigh.

What's included?

All of the experiences and services listed below are included in the holiday price.

  • Flights: return from London to Rovaniemi (either direct or via Helsinki depending on departure date). Regional and non-UK departures available on request (flight routes are subject to change).
  • Transfers: return airport transfers
  • Accommodation: 4 nights in 1 bedroom Apukka Apartment or 1 bedroom Apukka Holiday Home. Apukka Aurora Cabins upgrade available for the duration of your stay at an extra charge. A complimentary night in an Ice Cabin (subject to availability and must be booked in advance)
  • Meals: 4 breakfasts, 4 dinners
  • The following activities and equipment are included: husky safari, Aurora hunt on the Snowtrain, sunrise snowmobiling safari, reindeer night safari (the order of activities is subject to change)
  • Cold weather clothing for the duration of your stay

Journey across the Arctic Circle and give yourself an exceptional chance of seeing an amazing Northern Lights display. Easily accessible from the airport, you won’t have to travel far to reach Apukka’s beautiful winter environment complete with frozen lakes and snowy forests.

There’s a good choice of accommodation here. You can choose from relaxing Apukka Apartments or welcoming Apukka Holidays Homes but to make your Arctic stay even more memorable it’s well worth including a night in the on-site Ice Village or one of 10 fabulous north-facing Aurora Cabins.

It’s not unusual for guests to see the Northern Lights from the comfort of their accommodation but, the best views are to be found outside. We include key Aurora activities to take advantage of the excellent field of vision here at Apukka where unobstructed views of the night sky are the order of the day (night!). From the warmth of the cosy Snowtrain to a rather special reindeer night safari, on every outing into the Arctic night, our expert local guides will do everything they can to help you see nature’s incredible light display.

Our holidays offer you the full Lappish experience during the day too and with activities starting right on site, you’ll waste no time getting stuck in. The adventure seekers among you will love our dog sledding activity. You’ll find yourself taking the helm of a sled pulled by a team of eager canines and experience what it’s like to be a real “musher”.

You’ll also jump onto a snowmobile and explore the picture-perfect landscapes, expertly chosen by our local guides. In a location like this, we want to give you every opportunity to enjoy the scenery and get a real taste of the snowy winter expanses. Travelling by snowmobile is the very best way to see as much as possible within a short timeframe.

Snowshoes and skis are available for hire so you can get out and explore under your own steam. Alternatively, hop on board the Snowtrain and enjoy the brilliant-white landscapes in heated comfort.

The Apukka Resort is famed as being one of the top locations around Rovaniemi for seeing the Northern Lights. The landscape is largely composed of open lakes and snowy fields which means that views of the sky are rarely interrupted. Our Aurora hunting tours are specially designed and guided, by local experts to give you the best chance of ticking the Northern Lights off your bucket list. What’s more, using our own travel experience in partnership with excellent local guides, we’ve designed a holiday to ensure you fall in love with Finland’s incredible countryside by day and by night.


 Credit: Apukka Resort, Pekka Koski, Juho Kuva, Visit Rovaniemi Rovaniemi Tourism & Marketing Ltd
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Key facts

Duration:4 nights
Pace:Balanced
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  • Once you’ve collected your luggage at Rovaniemi Airport, our transfer vehicle will be ready and waiting to take you to your accommodation which is just a short drive away. Once there, you’ll be given your warm winter clothing to use for the duration of your stay.

    Drop your bags off and settle in before filling up on a hearty three-course buffet meal in the restaurant. Depending on flight times, you may have the option to start your Northern Lights hunting straight away. See our ‘Personalise’ tab for a range of Aurora searching activities.

  • After breakfast, it’s time to meet some famous locals – the eager dogs who will be waiting impatiently to guide your sled along the snowy trails. The tour lasts approximately two hours as you’re pulled along a 7-10km track for an hour and then given time to pet and take photos with your sled-dogs.

    You’ll have some free time before dinner after which, the night-time hunt begins. Get comfortable in a cosy Snowtrain carriage pulled by your guide’s snowmobile. This unique way to hunt for the Aurora will take you further into the wilds and beneath dark skies. It’s then down to Mother Nature, so keep your eyes peeled for green light as it starts to emerge from the darkness.

    During your journey, you’ll stop at a traditional Finnish Kota (wilderness shelter) where fire-grilled sausages and hot drinks will keep you warm while our Aurora Expert explains the science behind the magic. You’ll also get help with your camera settings in case the Northern Lights make their grand appearance. This tour lasts approximately three hours.

  • The day is yours to do as you please and our ‘Personalise’ tab will give you some great ideas for additional activities. In the evening, you’ll have a relaxing dinner followed by a peaceful reindeer-pulled sleigh ride into the dark night in search of the mystical Northern Lights. During your trip, you’ll stop off at a traditional Lappish Kota (wilderness shelter) for hot drinks and sausages. The tour lasts approximately three hours.

  • A winter sunrise in Finland doesn’t mean a jaw-droppingly early start which is why we make the most of it. After your breakfast, you’ll be given a full safety briefing before you head out on your snowmobile into the wilderness. This form of transport makes it easy to reach an expertly-chosen location for what will hopefully be an unforgettable sunrise. The trip lasts approximately two hours and you must be over 18 years old and hold a full driving licence to take part in this activity. Two people will share a snowmobile or you can drive your own snowmobile for an extra charge.

  • Sadly, it’s one last breakfast before our transfer takes you and your memories of Lapland home. If you have an early flight time, we’ll box up breakfast to take with you.

Included in price

Apukka Aurora Borealis Resort

Nights: 1-4

Close to Lapland’s capital Rovaniemi but far enough away from light pollution, the Apukka Aurora Borealis Resort is your comfortable haven in the Arctic.

With Scandi-style décor, the resort offers modern and stylish Apartments and Holidays Homes as well as the chance to have a special night in an Aurora Cabin and Ice Cabin.

Hotel facilities

  • The staff at the resort’s reception area will welcome you in and provide you with all the information you need for your Arctic escape 
  • Fuel up on breakfast in the main restaurant and café area, just a short walk from your cabin before your day of adventure begins. Once you’re ready to come back inside, you can dine in Lappish style to really make your stay here complete 
  • Make sure you take some of your trip home with you and visit the Apukka souvenir shop which is full of authentic Finnish and Lappish treasures

Room types

Apukka Apartments

After a day out in the winter wonderland, these relaxing apartments are the perfect place to shake the snow off your shoes and unwind. There is a bedroom with twin beds and a fold out sofabed for one person. Make sure you make the most of the stunning views as you look for the Northern Lights from your home away from home.

  • One bedroom apartments sleep three people (two in twin beds and one on a convertible sofa)
  • Dining and kitchen facilities equipped with kettle, microwave oven, electric stove and fridge
  • Flat-screen TV and Wi-Fi
  • Some apartments have lakeside views

 Image Credit: Apukka Resort

Other options

Apukka Holiday Home

These comfortable holiday homes are a great option for those who want to make their stay feel a bit more like home. You have your own private entrance into your welcoming accommodation which is equipped with flat-screen TV and WiFi so you can relax after your adventures out in the Arctic.

  • One bedroom holiday homes sleep four people (two in the bedroom and two on a convertible sofa)
  • Dining and kitchen facilities with kettle, oven, fridge and electric stove
  • Flat-screen TV and Wi-Fi 

 Image Credit: Apukka Resort

Apukka Aurora Cabin

Close to Lapland’s capital Rovaniemi but far enough away from light pollution, the Apukka Aurora Borealis Resort is your comfortable haven in the Arctic.

You’ll be right in the heart of nature as you lay looking up at the sky in your very own Aurora Cabin. A cosy retreat with a heated glass roof, you’ll be able to see the Arctic sky at all times and hopefully, the Northern Lights from the comfort of your own bed.

After a day in Finland’s incredible landscape, you’ll be able to relax in your own private cabin while still taking in the country’s impressive surroundings.

Room types

DOUBLE ROOM WITH CONVERTIBLE SOFA

SLEEPS 2+2 PERSONS: There are 10 Aurora Cabins on site equipped with double bed, convertible sofa and cosy bedding to ensure you stay toasty all night. Everything is in one place with your own private ensuite bathroom with shower and toilet, minibar and complimentary WiFi. Make sure you download the Aurora app so you’ll know if you can expect the amazing light show to be dancing above.


Image credit: Apukka Resort

Special Nights

Apukka Ice Cabins

Really put the icing on your winter escape with a night in an Ice Cabin. It’s hard to believe you’ll have a cosy night in a building made of 100% pure ice but, with thermal sleeping bags and a structural design that keeps the interior between 0 and -5 degrees no matter what the temperature is outside, you’ll be nice and warm in this incredible cabin. Apukka is a centre for ice building, so make the most of your stay here and enjoy a truly unforgettable night.

Book this trip before 1st December 2018 and receive a free night in an Ice Cabin. Quote 'ICE CABIN' when you book. Terms and conditions apply, click here for more information. 

Facilities:

Capacity for two people - double bed with two single sleeping bags

  • All bedding provided to keep you nice and toasty through the night
  • Luggage storage available
  • Wi-Fi included

Overnight in an Aurora Wagon

From: £219pp

Take your escape in the Arctic wilderness even further as we drive you and your Aurora Wagon to a private spot of your choice for the night. Choose from the huge area of natural wilderness to get even better views of the night sky. You can even park on the frozen lake for uninterrupted 360° views of the Arctic sky. All cabins are equipped with panorama window to give you the best chance of seeing the Northern Lights.


Image credits: Apukka Resort

Personalise this tour


Our pick

Apukka Ice Cabins

Really put the icing on your winter escape with a night in an Ice Cabin. It’s hard to believe you’ll have a cosy night in a building made of 100% pure ice but, with thermal sleeping bags and a structural design that keeps the interior between 0 and -5 degrees no matter what the temperature is outside, you’ll be nice and warm in this incredible cabin. Apukka is a centre for ice building, so make the most of your stay here and enjoy a truly unforgettable night.

Book this trip before 1st December 2018 and receive a free night in an Ice Cabin. Quote 'ICE CABIN' when you book. Terms and conditions apply, click here for more information. 

Read more

Facilities:

Capacity for two people - double bed with two single sleeping bags

  • All bedding provided to keep you nice and toasty through the night
  • Luggage storage available
  • Wi-Fi included

Other options

Activities

Snowtrain to husky farm

From: £134pp

Dog sledding has long been a favourite amongst our guests but this trip has an extra special touch. You’ll take the incredible Snowtrain to the husky farm, sitting in your warm carriage as you journey through the snow-capped forest before meeting the team of dogs. Your pack of excited dogs will then pull you along a 7-10km trail to give you an insight into life as a musher.  

INCLUDED: Winter clothing, husky farm visit, 45-60 minute husky safari (7-10km), 2 persons in a team, children in sleigh, hot drinks, guiding

DURATION: 2.5 hours

AVAILABLE: On request with a minimum of 2 people between 1.12.2018 and 7.4.2019


 Image Credit Visit Rovaniemi Tourism & Marketing LTD

Aurora Sauna Wagon

Saunas are a Finnish tradition and what better way to soak up the culture than in your very own sauna wagon? Get a relaxing experience delivered straight to your door or enjoy some downtime in the middle of the wilderness – these mobile saunas can be placed anywhere!

Price: £168 for 2-4 people, per hour


Image credits: Apukka Resort

Aurora husky tour

From: £124pp

This trip combines one of the most popular activities in the Arctic with a night of Aurora hunting. You’ll take it in turns to be a musher (price is based on 2 sharing a sledge), as your pack of sled dogs guide you through the wilderness on the lookout for the Northern Lights. There will be a stop off at a traditional Lappish hut where an open fire, grilled sausages and hot juice will keep you warm as you search the sky for the Aurora.  

INCLUDED: Winter clothing, car transfers, hot drink, sausage, guiding, husky petting, 7-10km husky ride.

DURATION: 3 hours

AVAILABLE: Tuesday, Thursday and Saturday between 1.12.2018 and 7.4.2019

Ice fishing experience

From: £60pp

Local guides will take you to the best fishing spot on the ice where you’ll sit back and admire the nature around you and wait to see if you get the catch of the day. No previous experience is needed and hot drinks by the open fire will keep you warm.

INCLUDED: Winter clothing, guiding, ice fishing, hot drink

DURATION: 2 hours

AVAILABLE: On request with a minimum of 2 people on Wednesday and Saturdays between 1.12.2018 and 7.4.2019


 Image Credit: Visit Rovaniemi Tourism & Marketing Ltd

Fat biking

From: £58pp

Just because there’s snow on the ground doesn’t mean you can’t enjoy mountain biking through amazing scenery. Fat bikes come equipped with huge, wide tires (hence the name) and can handle the wintery conditions of the area. This is a unique way to explore your surroundings, stopping along the way to warm up with a hot drink.

INCLUDED: Winter clothing, fat bike, guiding, hot drink

DURATION: 2.5 hours

AVAILABLE: On request with a minimum of 2 people on Tuesdays and Fridays between 1.11.2018 and 7.4.2019

Snowtrain to reindeer farm

From: £112pp

Combine two magical experiences for an amazing way to explore your surroundings. Take the unique Snowtrain through enchanting Arctic woods where you’ll be cosy in your carriage pulled by our guide’s snowmobile. You’ll then reach a local reindeer farm for a short sleigh ride before meeting the herders who will tell you about their lives while you warm up with hot drinks and a bun.

INCLUDED: A visit to the reindeer farm, 500m reindeer ride, Reindeer Driver’s Licence, hot drink and bun, guiding, lasso throwing

DURATION: 2.5 hours

AVAILABLE: On request with a minimum of 2 people between 1.12.2018 and 7.4.2019

Ski trip

From: £67pp

Skiing has been a form of transport for thousands of years and is a firm local tradition. You’ll be right in the heart of the snowy surroundings as your guide takes you cross-country skiing through captivating Arctic forests. You’ll also stop to enjoy a hot drink en route. No prior experience is required as you will be given full tuition.

INCLUDED: Winter clothing, skis, guiding, hot drinks

DURATION: 2 hours

AVAILABLE: On request between 1.12.2018 and 7.4.2019

Snowshoe adventure

From: £68pp

Snowshoes allow you to walk on thick snow without sinking so you can access amazing landscapes that would be hard to reach by foot. Going at a slow pace, you’ll enjoy the nature of the Arctic Circle around you, breathing in its fresh air with only the sounds of the crunchy powder below you. You’ll also stop to enjoy a hot drink to warm you up.

INCLUDED: Winter clothing, snowshoes, guiding, hot drink

DURATION: 2 hours

AVAILABLE: On request with a minimum of 2 people between 1.12.2018 and 7.4.2019


 Image Credit: Visit Rovaniemi Tourism & Marketing Ltd 

Arctic Sauna Experience

There’s nothing a Finn enjoys more than a relaxing sauna. This Arctic Sauna Experience will show you what the fuss is all about.

Making use of the sauna complex on site and with the guidance of a host, you’ll have the opportunity to try three different types of sauna.

After a day exploring the Arctic, there is no better place to unwind than in a traditional sauna. At Apukka, you can relax in the large electric heated sauna as well as in the outside small wooden heated saunas.

Read more about this activity

However, your holiday is all about trying new experiences and with the Ice Sauna, you’ll be hard pushed to find a more unlikely experience. Though the concept seems impossible, you can actually enjoy the steam from the hot stove as you’re surrounded by thick ice walls!

To really get into the Finnish spirit, why not try rolling in the deep snow between your sauna sessions? It may sound bizarre, but it is actually a wellness technique used frequently in these parts.

A word of warning, however. Snow holds the temperature of the air so, if it’s     -15C, that snow roll will be invigorating to say the least!

INCLUDED: Ice sauna and traditional sauna, towels, seat cover, bathrobe, beverage

DURATION: Max 1 hour (10 min Ice Sauna + traditional sauna & shower) operated daily

AVAILABLE: Daily between 15.12.2018 and 31.3.2019

Northern Lights snowmobiling

From: £106pp

Go on an adventure to find the Northern Lights during this Aurora snowmobile safari. A snowmobile allows you to get to locations that would be hard to reach by foot and can help you outrun any cloud cover that may be standing in your way of seeing the Aurora. You’ll ride out to a suitable location, will have a hot drink and sausages by an open fire and you’ll learn more about nature’s amazing light show and with any luck, see them for yourself.

A full safety briefing will be given before the trip and you must be over 18 years old and hold a full driving licence to drive a snowmobile (price based on 2 sharing), however, children can take part as they ride in a sledge pulled by the guide.

INCLUDED: Winter clothing, car transfers, hot drink, sausage, snowmobiling driving lesson, snowmobile ride

DURATION: 2 hours

AVAILABLE: Daily between 1.12.2018 and 7.4.2019

Special Nights

Overnight in an Aurora Wagon

From: £219pp

Take your escape in the Arctic wilderness even further as we drive you and your Aurora Wagon to a private spot of your choice for the night. Choose from the huge area of natural wilderness to get even better views of the night sky. You can even park on the frozen lake for uninterrupted 360° views of the Arctic sky. All cabins are equipped with panorama window to give you the best chance of seeing the Northern Lights.


Image credits: Apukka Resort

Price Comparison Guarantee

Expertise and knowledge are key to witnessing the Northern Lights. We’ve been running Aurora hunting holidays longer than any company in the UK and with no lead in prices, no hidden costs and more included, we’re confident our tours will come out on top.
Price guarantee
Dates
Wed 02 Jan 2019
to Sun 06 Jan 2019
Book
Adults£ 1,755
Wed 09 Jan 2019
to Sun 13 Jan 2019
Book
Adults£ 1,175
Wed 16 Jan 2019
to Sun 20 Jan 2019
Book
Adults£ 1,145
Wed 23 Jan 2019
to Sun 27 Jan 2019
Book
Adults£ 1,145
Wed 30 Jan 2019
to Sun 03 Feb 2019
Book
Adults£ 1,155
Wed 06 Feb 2019
to Sun 10 Feb 2019
Book
Adults£ 1,175
Wed 13 Feb 2019
to Sun 17 Feb 2019
Book
Adults£ 1,135
Wed 20 Feb 2019
to Sun 24 Feb 2019
Book
Adults£ 1,465
Wed 27 Feb 2019
to Sun 03 Mar 2019
Book
Adults£ 1,145
Wed 06 Mar 2019
to Sun 10 Mar 2019
Book
Adults£ 1,145
Wed 13 Mar 2019
to Sun 17 Mar 2019
Book
Adults£ 1,175
Wed 20 Mar 2019
to Sun 24 Mar 2019
Book
Adults£ 1,145

Please note: our holiday prices are based on the lowest available airline fares. These fares can sell out quickly and, as a result, prices may increase and supplements may be applicable. We recommend booking at the earliest opportunity to secure the best possible fares and flight times.

Next season’s pre-sale dates and prices

To secure your holiday for next season, you can make a pre-sale booking and fix the price of your trip at the pre-sale price displayed below. Simply by paying an initial deposit of £50pp, you will protect yourself from any package price increases. The departure dates and itineraries remain preliminary and we will contact you when the final dates and itineraries are confirmed, you will then have 14 days to decide if you would like to go ahead. Should you wish to proceed, the remaining deposit will be payable at this stage. If you decide not to travel, we will refund your initial £50pp payment. We reserve the right to charge supplements where there are significant changes to an itinerary or increases in flight costs. Any non-package rates remain subject to change.

Dates
Wed 01 Jan 2020
to Sun 05 Jan 2020
Enquire
Adults£ 1,965
Wed 08 Jan 2020
to Sun 12 Jan 2020
Enquire
Adults£ 1,320
Wed 15 Jan 2020
to Sun 19 Jan 2020
Enquire
Adults£ 1,285
Wed 22 Jan 2020
to Sun 26 Jan 2020
Enquire
Adults£ 1,285
Wed 29 Jan 2020
to Sun 02 Feb 2020
Enquire
Adults£ 1,295
Wed 05 Feb 2020
to Sun 09 Feb 2020
Enquire
Adults£ 1,320
Wed 12 Feb 2020
to Sun 16 Feb 2020
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Adults£ 1,275
Wed 19 Feb 2020
to Sun 23 Feb 2020
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Adults£ 1,640
Wed 26 Feb 2020
to Sun 01 Mar 2020
Enquire
Adults£ 1,285
Wed 04 Mar 2020
to Sun 08 Mar 2020
Enquire
Adults£ 1,285
Wed 11 Mar 2020
to Sun 15 Mar 2020
Enquire
Adults£ 1,320
Wed 18 Mar 2020
to Sun 22 Mar 2020
Enquire
Adults£ 1,285

For our full booking terms and conditions please click here

Holiday group size (approximate)

Minimum 2 people; maximum 35 people (approximately)

GROUP SIZE

We always try to provide an approximation of the group size you can expect to be with for the duration of each of our holidays. It may be that you are joined by others for parts of your holiday (such as transfers and particular activities) but the above number reflects those you can normally expect to be with from beginning to end. If group size is something which is particularly important to you, please speak to our Travel Experts and they can suggest the best holidays for you.

Tailor-made holiday group sizes will vary for all activities as will the group size for any additional activities you book.

MINIMUM NUMBERS REQUIRED FOR A HOLIDAY TO OPERATE

Some of our holidays require a minimum number of participants to operate (as listed in the ‘Group Size’ section). If your holiday departure has not yet reached the minimum number, you will be told at the time of booking. In the unlikely event that your chosen date is not guaranteed by nine weeks before your scheduled departure date, we will contact you to discuss the available options as per our booking conditions.

Itinerary amendments

The order of activities is always subject to change and guests will be provided with their final itinerary upon arrival.

SINGLE SUPPLEMENT

Please note that some of our holidays may incur a single supplement. Please speak to one of our Travel Experts who will provide you with a quotation.

Medical History and advice

We want our holidays to be accessible as they can be and will do our best to accommodate any special requests and requirements where possible. We have a wide range of holidays and destinations and so our travel experts will help find the best holiday for you.

In order to give us the best possible chance to do this we ask that if you or any member of your party has any medical condition or disability which may affect your holiday or has any special requirements, that you tell us at the time of enquiry or booking. You must also promptly advise us if any medical condition or disability which may affect your holiday develops after your booking has been confirmed. You may need to provide a doctor’s note and proof of insurance in some cases as the health and safety of our clients is absolutely paramount.

In providing this information you are allowing us to work with our expert local partners to ensure that your whole party can enjoy the holiday. By letting us know in advance we can discreetly work with you to adapt any part of the holiday which may potentially be challenging. Being able to prepare for this in advance makes an incredible difference to what we can offer and minimises any impact on your party and the rest of the group.

Unfortunately, if you choose not to share this information with us in advance then it may limit some or all of the itinerary you have booked, and we cannot be held accountable for any additional costs or missed activities resulting from this.

PREGNANCY

If you are pregnant at the time of booking your holiday or you discover you are pregnant prior to your departure, firstly – congratulations! Secondly – please tell us as soon as possible. This situation does arise, and we are able to advise you both from our own first-hand experience and from discussing this at length with our expert local partners who have experience in this area. The more notice you can give us the better, in order to suggest any adaptions to the itinerary you have booked which will reduce the risk to both mother and baby. Please contact our customer service team at This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

INSURANCE

Insurance is not included in your holiday, but it is a pre-requisite to travelling with us. You will need to ensure that you have cover for all the activities that you will be participating in during your holiday.

It is extremely important that you take out a suitable travel insurance policy at the time of booking. Plans do sometimes change, and you will need this policy should you need to cancel your holiday.

If you are struggling to find a suitable policy then details of our preferred provider, who will cover you for all the activities we offer, can be found on our website by clicking here. Please note that this policy is available to EU residents under the age of 75 only.

Reduced Mobility

If you have a reduced level of mobility, then please contact our travel experts to discuss the suitability of this holiday in relation to your requirements.

Experience and fitness

We offer a vast choice of holidays which range from 'relaxed' to 'active' so there really is something for everyone and our holidays can be filtered by how active they are. Regardless of the chosen holiday, all activities will include tuition from a beginner's level and no prior experience is assumed.

If you are unsure about the physical demands of a particular holiday please contact us and our expert team will be happy to help.

See our booking conditions for further information.

Guides and safety

It is absolutely essential when partaking in any activity that you listen very closely to, and abide by, the instructions provided.

If there is anything that you are unsure of during a safety briefing or that you would like to clarify with the guides please make this clear to them immediately before starting the activity.

Our guides' word on activities is always final and your safety is their principal concern at all times, please respect their decisions. By following their instructions, your safety and enjoyment during each activity will be greatly enhanced.

See our booking conditions for further information.

Booking activities locally

Additional activities can be booked locally in almost all our destinations. However, as per our booking conditions, we cannot be held responsible for any injury or loss incurred through participation in activities which are booked at your destination outside of our holiday itinerary (see our ‘Terms and Conditions’ for further details).

When arranging any such activity please always ensure that safety is your primary concern. In some of our destinations, you can borrow or hire equipment for use in your free time.

You do so entirely at your own risk. You must ensure that you are properly prepared, have the necessary equipment and knowledge (maps, etc) and ensure that where applicable, you follow marked routes. We recommend discussing your plans with the local teams who will be able to advise on the most suitable options for you.

Always let the reception/guide know where you are planning to go and take a torch and mobile phone (with the hotel/guide’s phone number stored). It is also a good idea to leave your contact number and the time you expect to return to the hotel should the hotel need to contact you.

Car Hire

If your trip includes car hire the named driver must have a credit card registered in their name which they can present when they collect their car along with their driving licence, as a deposit will be held on the credit card.  Please see your trip dossier for full details.

Our clients’ safety is at the centre of everything we do, and our operations team continually assesses and monitors the destinations we feature. We carry out thorough risk assessments and work closely with all of our suppliers to continually follow best practice. For up to date travel advice the UK government offers its Travel Aware website as well as the advice detailed below.

FLIGHT SCHEDULE CHANGES AND CONNECTING TRANSPORTATION

On your documentation, we will confirm your flight schedule. Sometimes the flight number, routing and timings might change prior to your departure. If the change is classed as a significant change then we will contact you to discuss this. Please see our booking conditions for details.

Flight schedule changes can impact on your pre and post-holiday travel arrangements if these have been booked separately to your holiday. We strongly recommend that you do not book transport (such as trains or transfers), car parking or non-connecting flights to the departure point for your holiday until you have received your final confirmed travel times when your final travel documents are issued. We are not responsible for the effect of any schedule change on your pre or post travel arrangements. We strongly recommend that you do not purchase non-flexible or non-refundable tickets to avoid cancellation and penalty charges.

BOOKING YOUR OWN FLIGHTS - CANCELLATION DISCLAIMER 

If you have chosen to book your own flights, then you will need to wait until we confirm to you that the holiday departure has met the minimum numbers required to run (if applicable to your chosen holiday). Once the holiday is guaranteed to run, you will be informed and you can then make your arrangements.

If transfers are included in your holiday, please ensure that any potential flights will be met by our standard transfers (speak to one of our Travel Experts for advice) otherwise private transfer supplements may be applicable. Once your flights are booked, please send us a copy of your detailed flight itinerary.

Please be aware that most tickets are non-refundable in the case of cancellation. For this reason, we strongly advise you check the rules of the ticket and check the limitations of your cancellation insurance before booking. We cannot be held liable, in the unlikely eventuality that we should be forced to cancel or amend your trip, for losses incurred relating to any flight booking you have made.

THE FOREIGN AND COMMONWEALTH OFFICE ADVICE

We receive all updates from the Foreign and Commonwealth Office (FCO) with regards to travel advice and we always ensure that we follow this advice in our operations. The FCO issues travel advisories for countries based on a very wide range of factors. They may provide notification about things as simple as a football match and crowds, or they may go so far as to advise against all travel to a region. We ask all our clients to refer to the relevant Travel Advice by Country for the destinations they are visiting in order to make an informed decision on the safety of the destination based on the details provided. It also provides vital information regarding entry requirements, embassy information, local laws and customs as well as specific safety and health. Guests should take responsibility for keeping themselves up to date with this advice. Please also ensure that, if you are transiting through another country, you have read the advice and meet the entry requirements for that destination too.

The FCO travel advice is applicable to British Passport Holders. Most governments will issue their own travel advice for a region and, if you are not a UK resident then you can find some helpful links below:

Australian Department of Foreign Affairs and Trade http://www.smartraveller.gov.au/                                                    New Zealand Ministry of Foreign Affairs and Trade http://www.safetravel.govt.nz/                                                  Canadian Consular Affairs Bureau http://voyage.gc.ca/                                                                                                      The U.S. Bureau of Consular Affairs http://travel.state.gov/content/travel/english.html

If the FCO deems that there is an unacceptable level of risk for UK citizens then, together with the government, they may issue an advisory against all travel to a region or country. If such an advisory is published, then we will act accordingly, and this may require the cancellation, curtailment or amendment of a holiday itinerary. These decisions are made on the basis of ensuring our clients’ safety and will affect all clients on the holiday, regardless of their nationality.

If one of our local experts suggests an amendment due to a situation which develops locally then we may also take the decision to amend an itinerary appropriately.

If we have to cancel your holiday prior to departure you will be offered the option of an alternative trip (where any price difference will either be refunded to or covered by you) or a full refund of the monies paid.

If we have to curtail a holiday, then you will be refunded for any costs for the elements we have been unable to deliver, where we have been able to secure a refund from our suppliers. If we must reroute a holiday, then any basis for refund is determined on a case by case basis and dependent on whether the central holiday experience was provided or not.

Minimum age

The minimum age for participation in our itinerary is 8 years old, however, for some activities and transfers, you may be joined by other guests and this may include some of a younger age than stated. Any younger participants will be fully supervised and the guides will ensure that their participation takes place only if the activities will be unaffected.

Very few hotels have a minimum age and there may be families staying at them with younger children, especially during the holiday periods. We do have some itineraries and destinations which are guaranteed to be adult-only, so if this is important to you please speak to one of our Travel Experts.

To drive a snowmobile you must have a full driving licence and be over 18 years old.



  • Specialist

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    Expert guides – exceptional local knowledge

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    We include more in our holidays than any other Aurora operator

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    100% ATOL and ABTA protection

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    Award-winning

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    Over 16 years’ experience

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