Promotions Terms

1. When you use an offer, you accept our terms and conditions relating to that offer (in legal terms you are deemed to have accepted them and agree to be bound by them).
2. Unless the offer states otherwise, the offer can only be applied once and is valid for single use only on one booking. Offers cannot be combined with any other offers, promotions or discounts.
3. The offer will only be available when booking directly with The Artisan Travel Company and cannot be used by customers booking indirectly through travel agencies or by customers who reach us via a third-party referral website, such as Responsible Travel. For offers listed on third party websites, please refer to their terms and conditions.
4. Bookings must be made on or before the dates specified on the applicable offer.
5. All discounts are valid on selected dates, as specified on the applicable offer.
6. All offers are subject to promotional availability, dates and accommodation. Depending on popularity or availability offers may be amended, extended or withdrawn.
7. Offer is non-exchangeable.
8. All offers are only valid on flight-inclusive holidays.
9. There will be no cash alternative.
10. If you decide to cancel/amend your holiday and a refund is needed, it’ll be for the price you actually paid, taking into account the offer or discount.
11. We can decline your booking, if we don’t think the promo code or offer used is valid for the product(s) ordered, or if we reasonably suspect fraud.
12. The offer must be quoted at the time of booking and cannot be applied retrospectively to existing bookings.
13. Customer must be aged 18 or over to place a booking.
14. We can change these terms and conditions or withdraw an offer at any time, with reasonable notice.
15. Our standard booking conditions and privacy policy apply.
16. These terms and conditions are governed in accordance with the laws of England and Wales.
17. The promoter of these offers is Artisan Travel Company: Company registration: No. 04482022. Registered office: Suite B, The Old Public Library, 168 Brinkburn St, Byker, Newcastle upon Tyne NE6 2AR. ABTA No. Y6261, ATOL No. 6865, AITO No. 5180.

Current offers:

Win Back The Cost Of Your Holiday

Eligibility

• Open to customers who have travelled on an Aurora Zone holiday between 1^st September 2025 and 11^th April 2026.
• Entrants under 18 must have the consent of a parent or legal guardian, and entries must be submitted either by the adult or with their express permission.
• Entrants (or the parent or legal guardian) must have paid in full for their holiday.

How to Enter

• To enter, share a photo or video taken on your Aurora Zone holiday on:

Instagram – @the_aurora_zone

Facebook – @The Aurora Zone

LinkedIn – @The Aurora Zone

• Entrants without social media may email their entries to auroramoments@theaurorazone.com to be considered.
• Each post counts as one entry. Multiple entries are permitted.
• Entries must be submitted between 1^st September 2025 and 11^th April 2026.

Content Ownership and Usage

• By entering, you confirm that you own the rights to the content submitted.
• You grant The Aurora Zone a worldwide, royalty-free, perpetual licence to use, reproduce, edit, and share your content across any media (including advertising, website, brochures, social media, and press).
• If the entrant is under 18, the parent or guardian grants The Aurora Zone the same rights outlined in Section 4 (worldwide, royalty-free licence to use, reproduce, edit, and share the content).
• The parent or guardian confirms they are authorised to grant these rights on behalf of the minor.
• You confirm that any individuals identifiable in your content have consented to its use.
• You waive any moral rights related to the content.

Prize

• One winner will receive a refund of the cost of their Aurora Zone holiday.
• Refund covers only the original holiday package booked through The Aurora Zone (excludes flights not booked through us, insurance, optional extras, and personal expenses).
• Maximum refund value is £10,000.
• Refund will be processed within 30 days of winner confirmation.
• Prize is non-transferable and no cash alternative is available.

Winner Selection

• The winner will be chosen at random from all valid entries.
• The draw will take place on 30^th April 2026.
• The winner will be contacted via direct message/email within 14 days of the draw.
• If the winner does not respond within 14 days, a new winner will be selected.

Publicity

• The winner agrees to participate in reasonable publicity relating to the competition.
• The Aurora Zone may publish the winner’s name, county, and entry image/video.

Liability

• The Aurora Zone is not responsible for lost, misdirected, late, or corrupted entries, nor for technical issues affecting submission.
• The Aurora Zone accepts no liability for any costs incurred other than the holiday refund described in section 5.

Data Protection

• Personal data will be processed in accordance with The Aurora Zone’s Privacy Policy and applicable data protection law.
• Entrant details will be used only for the administration of this competition, unless explicit consent is given otherwise.

Governing Law

• The competition and these terms are governed by English law, and entrants submit to the jurisdiction of the English courts.

Get a FREE Room Upgrade With a Sauna in December 2025!

Valid on new bookings only between 22nd Aug – 26th September 2025

• Offer only available for the following holidays: Wilderness Hotel Muotka – Northern Lights Adventure
• Room upgrade is from Wilderness Room to Superior Sauna Room.
• Trips running from 5th to 9th Dec 2025.
• Offer cannot be used in conjunction any other offer (including returning client and refer a friend).
• Offer cannot be claimed on Travel Agent bookings.
• Offer cannot be applied to existing bookings.
• No cash alternative is available.
• Subject to availability.

Repeat Clients – Save 5%

• Save 5% on your next holiday when you book with one of our three brands; The Aurora Zone, Artisan Travel and Activities Abroad.
• Offer is valid when used within 24 months of travel.
• Offer cannot be used in conjunction with any other offer.

Refer a friend (repeat clients)

• Refer a friend to travel with any one of our three brands (The Aurora Zone, Artisan Travel and Activities Abroad) and they’ll receive £50 off their booking.
• Additionally, for every booking that quotes your name and address, you’ll also receive £50 towards your next holiday.
• Offer is based on a per booking basis and only valid when used within 24 months of travel.