Promotions Terms

  1. When you use an offer, you accept our terms and conditions relating to that offer (in legal terms you are deemed to have accepted them and agree to be bound by them).
  2. Unless the offer states otherwise, the offer can only be applied once and is valid for single use only on one booking. Offers cannot be combined with any other offers, promotions or discounts.
  3. The offer will only be available when booking directly with The Artisan Travel Company and cannot be used by customers booking indirectly through travel agencies or by customers who reach us via a third-party referral website, such as Responsible Travel. For offers listed on third party websites, please refer to their terms and conditions.
  4. Bookings must be made on or before the dates specified on the applicable offer.
  5. All discounts are valid on selected dates, as specified on the applicable offer.
  6. All offers are subject to promotional availability, dates and accommodation. Depending on popularity or availability offers may be amended, extended or withdrawn.
  7. Offer is non-exchangeable.
  8. All offers are only valid on flight-inclusive holidays.
  9. There will be no cash alternative.
  10. If you decide to cancel/amend your holiday and a refund is needed, it’ll be for the price you actually paid, taking into account the offer or discount.
  11. We can decline your booking, if we don’t think the promo code or offer used is valid for the product(s) ordered, or if we reasonably suspect fraud.
  12. The offer must be quoted at the time of booking and cannot be applied retrospectively to existing bookings.
  13. Customer must be aged 18 or over to place a booking.
  14. We can change these terms and conditions or withdraw an offer at any time, with reasonable notice.
  15. Our standard booking conditions and privacy policy apply.
  16. These terms and conditions are governed in accordance with the laws of England and Wales.
  17. The promoter of these offers is Artisan Travel Company: Company registration: No. 04482022. Registered office: Suite B, The Old Public Library, 168 Brinkburn St, Byker, Newcastle upon Tyne NE6 2AR. ABTA No. Y6261, ATOL No. 6865, AITO No. 5180.

Current offers:

Get a FREE Room Upgrade to BRAND NEW ROOM With a Sauna in December 2025!

Valid on new bookings only between 28th August – 12th September 2025 

Get a FREE Room Upgrade With a Sauna in December 2025!

Valid on new bookings only between 22nd Aug – 18th September 2025

  • Offer only available for the following holidays: Wilderness Hotel Muotka – Northern Lights Adventure
  • Room upgrade is from Wilderness Room to Superior Sauna Room.
  • Trips running from 5th to 9th Dec, 12th to 16th Dec, 19th to 23rd Dec 2025.
  • Offer cannot be used in conjunction any other offer (including returning client and refer a friend).
  • Offer cannot be claimed on Travel Agent bookings.
  • Offer cannot be applied to existing bookings.
  • No cash alternative is available.
  • Subject to availability.

Get a FREE Room Upgrade in December 2025!

Valid on new bookings only between 22nd Aug – 18th September 2025

  • Offer only available for the following holidays: Wilderness Hotel Nangu – Lake Inari Auroras
  • Room upgrade is from Wilderness Room to Superior Room.
  • Trips running from 26th to 30th Dec 2025.
  • Offer cannot be used in conjunction any other offer (including returning client and refer a friend).
  • Offer cannot be claimed on Travel Agent bookings.
  • Offer cannot be applied to existing bookings.
  • No cash alternative is available.
  • Subject to availability.

Repeat Clients – Save 5%

  • Save 5% on your next holiday when you book with one of our three brands; The Aurora Zone, Artisan Travel and Activities Abroad.
  • Offer is valid when used within 24 months of travel.
  • Offer cannot be used in conjunction with any other offer.

Refer a friend (repeat clients)

  • Refer a friend to travel with any one of our three brands (The Aurora Zone, Artisan Travel and Activities Abroad) and they’ll receive £50 off their booking.
  • Additionally, for every booking that quotes your name and address, you’ll also receive £50 towards your next holiday.
  • Offer is based on a per booking basis and only valid when used within 24 months of travel.

‘Your experience with us so far’ survey

  • Some clients who have enquired but then did not go on to book a holiday with us with us may be emailed a short survey requesting their feedback.
  • All our standard promotion terms apply. The winner will be notified by email and they will have 14 days to claim their prize from this date.