Promotions Terms

1. When you use an offer, you accept our terms and conditions relating to that offer (in legal terms you are deemed to have accepted them and agree to be bound by them).
2. Unless the offer states otherwise, the offer can only be applied once and is valid for single use only on one booking. Offers cannot be combined with any other offers, promotions or discounts.
3. The offer will only be available when booking directly with The Artisan Travel Company and cannot be used by customers booking indirectly through travel agencies or by customers who reach us via a third-party referral website, such as Responsible Travel. For offers listed on third party websites, please refer to their terms and conditions.
4. Bookings must be made on or before the dates specified on the applicable offer.
5. All discounts are valid on selected dates, as specified on the applicable offer.
6. All offers are subject to promotional availability, dates and accommodation. Depending on popularity or availability offers may be amended, extended or withdrawn.
7. Offer is non-exchangeable.
8. All offers are only valid on flight-inclusive holidays.
9. There will be no cash alternative.
10. If you decide to cancel/amend your holiday and a refund is needed, it’ll be for the price you actually paid, taking into account the offer or discount.
11. We can decline your booking, if we don’t think the promo code or offer used is valid for the product(s) ordered, or if we reasonably suspect fraud.
12. The offer must be quoted at the time of booking and cannot be applied retrospectively to existing bookings.
13. Customer must be aged 18 or over to place a booking.
14. We can change these terms and conditions or withdraw an offer at any time, with reasonable notice.
15. Our standard booking conditions and privacy policy apply.
16. These terms and conditions are governed in accordance with the laws of England and Wales.
17. The promoter of these offers is Artisan Travel Company: Company registration: No. 04482022. Registered office: Maling Exchange, Hoults Yard, Walker Road, Newcastle-upon-Tyne, NE6 1AB. ABTA No. Y6261, ATOL No. 6865, AITO No. 5180.

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Current offers:

Save Up To £490pp on Select March 2025 trips! 

Valid on new bookings only between 21 February – 02 April 2025 

• Offer only available for the following holidays to Northern Lights Village Pyhä – Aurora Cabin Adventure, Northern Lights Village Pyhä – Fellside Aurora Quest, Northern Lights Village Pyhä – Follow the Northern Lights to Find Father Christmas & Northern Lights Village Pyhä – Searching for Father Christmas and Snowy Safaris. 

• Saving is based on the highest discount available and may vary depending on availability of both accommodation and flight seats. Exact savings will be advised on an individual basis by our travel experts depending on the number of passengers, room type and departure date.  

• Offer based on flights from London Gatwick, we apologise but unfortunately regional departures are not available for this specific promotion.  

• Travel dates departing from the 01 March 2025 to 02 April 2025 only. 

• Offer cannot be used in conjunction with the Sky View Suite offer or any other offer (including returning client and refer a friend). Subject to availability.  

• Offer cannot be claimed on Travel agent bookings.  

Early Booking Offer: Save Up To £170pp on our NEW Wilderness Hotel in Finland (based on 2 sharing)

• Valid on all new bookings made from 01 March – 31 March 2025.
• For Travel Dates: 01 December 2025 – 04 April 2026.
• Available on trips to Wilderness Hotel Saariselkä
• Clients must quote code WHEBO at the time of booking.
• Offer amount is subject to availability and prices.
• Offer cannot be used in conjunction with any other offer.

Save Up To £200pp on Select Holidays to Finland 

• Valid on all new bookings made from 21 February – 14 March 2025.
• For Travel Dates: 22 March 2025 – 02 April 2025, with a last check-out date of 05 April 2025.
• Available on trips to Nellim, Muotka, Inari and Juutua.
• Clients must quote code ‘Times Spring’ at the time of booking.
• Offer amount is subject to flight availability and prices.
• Offer cannot be used in conjunction with any other offer. Subject to availability.

Complimentary pair of event tickets to The Kielder Observatory

• Valid on all new January 2025 bookings.
• Travel Dates: 03 January 2025 – 31 March 2026.
• Offer cannot be used in conjunction with any other promotion. Subject to availability. The voucher will enable you to attend any Kielder event for free other than their ‘Late Night Discovery Events’ which can be purchased at an additional cost.

Complimentary Upgrade to a Sky View Suites in Pyhä, Lapland

• Book a 3 or 4-night stay in Pyhä, Lapland by 30 April 2025 and get a complimentary upgrade to a Sky View Suite.
• For new bookings only made between between 09 January – 30 April 2025 for travel between 1 February and 30 April 2025.
• Offer cannot be used in conjunction with any other offer. Subject to availability.

Complimentary Wellness Experience Offer 

• Complimentary Private Sauna & Hot Tub – valid on holidays to Northern Lights Village Levi, Saariselkä
  & Pyhä and also trips to Brandon Lodge and Mattarahkka Lodge.
• Valid on bookings made between 01 – 14 February 2025.
• Travel Dates: 02 February 2025 – 15 April 2025.
• Offer cannot be used in conjunction with any other offer. Subject to availability. For new bookings only.

Repeat Clients – Save 5%

• Save 5% on your next holiday when you book with one of our three brands; The Aurora Zone, Artisan Travel and Activities Abroad.
• Offer is valid when used within 24 months of travel.
• Offer cannot be used in conjunction with any other offer.

Refer a friend (repeat clients)

• Refer a friend to travel with any one of our three brands (The Aurora Zone, Artisan Travel and Activities Abroad) and they’ll receive £50 off their booking.
• Additionally, for every booking that quotes your name and address, you’ll also receive £50 towards your next holiday.
• Offer is based on a per booking basis and only valid when used within 24 months of travel.