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Price from £875pp
VISITING: Finland BROCHURE CODE: 20031
All prices include: flights, transfers, accommodation, meals, guided activities and cold weather clothing; all as listed.
Journey to the Apukka Resort, just 15-minutes from Lapland’s capital but in its own wilderness and dark sky setting for a 3-night winter retreat. With two dedicated Aurora hunts included and your days left free for you to tailor your time, this Northern Lights holiday can be as relaxed or adventurous as you like.

What's included?

ALL OF THE EXPERIENCES AND SERVICES LISTED BELOW ARE INCLUDED IN THE HOLIDAY PRICE

  • Flights: return direct flights from London Gatwick to Rovaniemi. Regional and non-UK departures available on request (flight routes are subject to change)
  • Transfers: return airport transfers
  • Accommodation: 3 nights in a 1-bedroom Apukka Apartment (options to upgrade)
  • Meals: 3 breakfasts, 3 dinners
  • The following activities are included: Northern Lights Snowtrain, Aurora hunt by car (order subject to change)
  • Cold weather clothing for the duration of your stay if required
  • Free use of cross-country and snowshoes

Travel just 15 minutes away from the city lights and bustling centre of Rovaniemi, Lapland’s capital, to find a much more peaceful retreat. The Apukka Resort is easily accessible but sits in its own wilderness setting, complete with frozen lake, snow-laden surroundings and of course, excellent Northern Lights potential.

We have included two dedicated Aurora activities to increase your chances of seeing a display. During one evening’s search, you’ll ride in a cosy carriage onboard the Snowtrain. Your guide will pull the train using their snowmobile, taking you further into the wilderness to a prime lookout location where you will in hopes for the green dancing lights. You’ll also search by car, making the most of the mobility of the vehicle for an adventurous hunt into the dark night. 

Apukka’s ethos is to create a ‘home away from home’ and their apartments and holiday homes are perfect examples of this. After a day exploring the Arctic and an evening in pursuit of the Northern Lights, these are an extremely relaxing place to retire to. You could also upgrade to a memorable night’s stay in one of the spectacular north-facing Aurora Cabins.

Your days have been left free for you to tailor your time to suit you. From unwinding in the on-site sauna facilities (charges apply) to enjoying the free use of the snowshoe and cross-country ski equipment, there is plenty to do right from your doorstep. Please see the 'Personalise' tab for options. Apukka is also home to husky and reindeer farms, just across the road, so you can easily add on exceptional Arctic experiences such as dog sledding and a reindeer sleigh ride.

Just a short drive from the airport and Lapland’s capital, but surrounded by nature, this short break to Apukka is the perfect introduction to the Finnish wilderness and with any luck, the Northern Lights.

Image credits: Apukka Resort
  • Upon arrival at Rovaniemi airport, you will be met and transferred to the Apukka Resort, just 15 minutes away.

    You’ll check into your accommodation and receive your warm winter clothes before enjoying a dinner buffet in the restaurant.

    Depending on flight times, you could start your Aurora search tonight with a dedicated activity. See our ‘Personalise’ tab for a range of activities.

    Included Meals:  Dinner
  • Breakfast will be served in the restaurant and then today has been left free for you to enjoy as you please. You could add to your Arctic adventure with a dog sledding safari - see our ‘Personalise’ tab for more information. Alternatively, you could make use of the hotel’s equipment, such as snowshoes and cross-country skiing.

    After dinner, it’s time to board the Snowtrain carriage and let your guide take you out into the dark and silent night to reach a wilderness camp. Upon arrival, you will keep warm inside a traditional Lappish ‘Kota’ (teepee) with an open fire.

    Here, you will cook snacks on the fire as your expert guide tells you about the science and magic behind the Northern Lights, all the while keeping an eye on the sky for a potential display. You will be out for approximately three hours tonight.

    Included Meals:  Breakfast, Dinner
  • Following breakfast, you have another free day to tailor your time. You could add to your Lappish experience a reindeer sleigh ride or relax further in the onsite sauna facilities (charges apply). See our ‘Personalise’ tab for more information.

    Tonight, after dinner, you will head out once more into the Arctic night. You will step inside the warm car with your knowledgeable guide taking you to the best location based on the local weather and Aurora forecast. Before heading out, you will learn more about the science and myths behind the Northern Lights, as well as the optimal camera settings to capture this special moment, should the lights appear.

    For the more active guests, you can upgrade to a Northern Lights snowmobile safari instead. Please talk to our Aurora Travel Experts at the time of booking.

    Included Meals:  Breakfast, Dinner
  • Unfortunately, it is time for your Arctic retreat to come to an end. Enjoy breakfast in the restaurant and a last afternoon before your flight home in the early evening.

    Included Meals:  Breakfast

Included in price

Apukka Aurora Borealis Resort

Nights: 1-3

Close to Lapland’s capital Rovaniemi but in its own wilderness setting, the Apukka Aurora Borealis Resort is your comfortable haven in the Arctic.

With Scandi-style décor, the resort offers modern and stylish Apartments and Holidays Homes as well as the chance to have a special night in an Aurora Cabin and Ice Cabin.

Hotel facilities

  • The staff at the resort’s reception area will welcome you in and provide you with all the information you need for your Arctic escape 
  • Fuel up on breakfast in the main restaurant and café area, just a short walk from your accommodation before your day of adventure begins. Once you’re ready to come back inside, you can dine in Lappish style to really make your stay here complete 
  • Make sure you take some of your trip home with you and visit the Apukka souvenir shop which is full of authentic Finnish and Lappish treasures

Room types

Apukka Apartments

After a day out in the winter wonderland, these relaxing apartments are the perfect place to shake the snow off your shoes and unwind. There is one bedroom with twin beds and three fold out sofabeds. 

  • One bedroom apartments sleep up to five people (two in twin beds and three on convertible sofas)
  • Dining and kitchenette facilities equipped with kettle, microwave, oven, electric stove and fridge
  • Flat-screen TV and Wi-Fi
  • Some apartments have lakeside views

Image Credit: Apukka Resort

Other options

Apukka Aurora Cabin

Close to Lapland’s capital Rovaniemi but far removed from city life, the Apukka Aurora Borealis Resort is your comfortable haven in the Arctic.

Staying in an Aurora Cabin, this cosy retreat with a heated glass roof gives you the opportunity to see the Arctic sky at all times and hopefully, the Northern Lights from the comfort of your own bed.

After a day in Finland’s incredible landscape, you’ll be able to relax in your own private cabin while still keeping an eye on the night sky.

Room types

DOUBLE ROOM WITH CONVERTIBLE SOFA

SLEEPS 2+2 PERSONS: There are 30 Aurora Cabins on-site equipped with double bed, convertible sofa and cosy bedding to ensure you stay toasty all night. Everything is in one place with your own private ensuite bathroom with shower and toilet, minibar and complimentary Wi-Fi. Make sure you download the Aurora app so you’ll know if you can expect the amazing light show to be dancing above (a charge applies).

Please speak to our Travel Experts for a full quotation.


Image credit: Apukka Resort

Apukka Aurora 360 Cabin

Situated just a short drive from Rovaniemi but set in wilderness surroundings away from light pollution, the Apukka Resort is an ideal location for both Arctic and Aurora adventures.

Immerse yourself in the natural surroundings when you stay in an Aurora 360 Cabin. The design is based on a ‘Komsio’ which means a traditional Sámi cradle, and this boutique hut certainly makes you feel comfortable and cosy.

The accommodation covers two levels, with the top tier being of particular interest for Northern Lights enthusiasts. Here, you can lay in bed with a 360o view of the Arctic sky, and if conditions are favourable, you’ll see the Aurora Borealis above as you stay tucked up.

Room types

DOUBLE ROOM WITH CONVERTIBLE SOFA

SLEEPS 2 + 2 PERSONS: This self-contained accommodation comes equipped with a private bathroom with shower and toilet, and an electric fireplace – perfect after a day exploring the snowy surroundings.

Please speak to our Travel Experts for a full quotation.


Credit Apukka Resort

Special Nights

Overnight in an Aurora Wagon

Take your escape in the Arctic wilderness even further as we drive you and your Aurora Wagon to a private spot of your choice for the night. Choose from the huge area of natural wilderness to get even better views of the night sky. You can even park on the frozen lake for uninterrupted 360° views of the Arctic sky. All cabins are equipped with panorama window to give you the best chance of seeing the Northern Lights.


Image credits: Apukka Resort

Apukka Ice Cabins

From: £55pp

Really put the icing on your winter escape with a night in an Ice Cabin. It’s hard to believe you’ll have a cosy night in a building made of 100% pure ice (except the roof) but, with thermal sleeping bags and a structural design that keeps the interior between 0 and -5 degrees no matter what the temperature is outside, you’ll be nice and warm in this incredible cabin. Apukka is a centre for ice building, so make the most of your stay here and enjoy a truly unforgettable night.

Facilities:

Capacity for two people - a double bed with two single sleeping bags

  • All bedding provided to keep you nice and toasty through the night
  • Luggage storage available

Personalise this tour


Our pick

Aurora Ice Floating

From £100pp

This unique activity is an experience for all the senses. Dipping yourself into the frozen lake may not sound relaxing, but in your high-quality rescue suit, you will stay warm and dry - leaving you to lie back, gently float in the water and look up at the night sky for a potential Northern Lights display.

The activity starts with a transfer of approximately 30 minutes. Here, you will put on the rescue suit over your clothes and head to the water. You will be given full instructions but there is no need to worry about swimming, as the suits are perfectly designed to help you float. Lie back and relax as you drift on the water - if the weather is clear and conditions favourable, this is an exceptional way to see the Northern Lights.

Afterwards, you will warm up with hot drinks before being transferred back to Apukka.

You will be in the water for anywhere between 10 and 15 minutes (approx) depending on the weather, water conditions and temperature.

Duration: 3 hours in total

Available: Daily, on request.

Image Credit: Safartica

Other options

Activities

Peek to the Wilderness by Snowmobile

From: £87pp

Take your snowmobile to places you’d never be able to reach by foot.  You will drive through the snowy forest and frozen marshlands and enjoy a hot drink during a short break.

A full safety briefing will be given before the trip and you must be over 18 years old and hold a full driving licence to drive a snowmobile (price based on 2 sharing), however, children can take part as they ride in a sledge pulled by the guide.

Included: Winter clothing, hot drink, snowmobiling driving lesson, snowmobile ride

Duration: 2.5 hours approximately

Available: Daily at 14:00 

Husky Adventure

From: £126pp

Let Apukka’s dog sledding pack take you on an adventure to explore more of the winter landscape.

Dog sledding is one of the most sought-after Arctic experiences and you’ll soon see why when you step onto the sled and embark a 7-10km safari (depending on weather and snow conditions).

Before you set off, the local expert musher will give you a full safety briefing and instructions on how to drive a dog sled.

Upon your return, you’ll have time to thank the dogs and take some photos with your loyal team. The expert musher can also answer any questions you may have about these wonderful animals.

Duration: 2 hours

Available: daily at 10am, 12pm and 2pm 

Aurora Husky Tour

From: £148pp

This trip combines one of the most popular activities in the Arctic with a night of Aurora hunting. You'll sit on the sled as your expert guide drives your pack of sled dogs through the wilderness on the lookout for the Northern Lights. There will be a stop off at a traditional Lappish hut where an open fire, grilled sausages and hot juice will keep you warm as you search the sky for the Aurora.  

Included: winter clothing, hot drink, sausage, guiding, husky petting, 7-10km husky ride

Duration: 3 hours in total (approximately)

Available: Daily at 20:30 

Snowmobile Ride into the Wild

From: £166pp

Make tracks in the untouched snow as you ride into the wilds on a snowmobiling adventure.

This day-long activity will see you cover a large distance as you travel further into the wilderness to reach a traditional hut. Here, your guide will help you make lunch and coffee by the open fire.

This is an exciting way to explore more of the Lappish landscape and experience this much-loved form of transport. A full safety briefing will be given before the trip and you must be over 18 years old and hold a full driving licence to drive a snowmobile (price based on 2 sharing).

Duration: 6 hours

Available: 10am on Mondays, Wednesdays and Saturdays 

Aurora Hunt on the Snowtrain

From: £86pp

Apukka’s Snowtrain is a unique and cosy way to search for the Northern Lights.

Before the evening’s adventure, you will learn all about the science, myths and legends behind the Aurora during a presentation from your local expert guide. Then you will board the Snowtrain, relaxing in one of the cosy carriages as you’re pulled by the guide’s snowmobile.

You will travel further into the wilderness, searching the skies along the way, before stopping at a traditional Lappish ‘kota’ tepee where your guide will teach you how to build a fire. Once lit, you will gather around to warm up with hot drinks and snacks, all the while keeping an eye on the sky for the Northern Lights.

Your expert guide will also help you with your camera settings so should the Auroras start to appear, you will be able to capture the moment.

Duration: 3 hours

Available: daily at 8:30pm 

Apukka Reindeer Journey

From: £117pp

Enjoy a traditional form of Arctic transport as you ride through the wilderness in a sleigh pulled by local reindeer. With the gentle pace of the reindeer and the serenity of the surroundings, this is a peaceful way to see more of the brilliant landscape during the hour-long ride. You will travel out to a charming Lappish hut in the wilderness and enjoy a hot drink and snacks. On the journey, you’ll learn all about the life of the reindeer and herders in Finnish Lapland.

Included: Winter clothing, one-hour reindeer sleigh ride, hot drink and a light snack

Duration: Approximately 2 hours in total

Available: daily at 14:00 

Aurora Hunt by Car

From: £64pp

Stepping into a warm car with a knowledgeable guide, this mode of transport means you’re able to cover longer distances as you search for the Northern Lights.

Before heading out, you’ll listen to a short presentation and learn all about the science and myths surrounding the Auroras. If you have a camera, you will also be shown the optimal settings but don’t worry if you don’t have one as the guide will bring theirs and send you any pictures after the activity.  

Read more about this activity

On the road, the expert guide will talk more about the Northern Lights as well as all about life in Finland. They’ll use their local knowledge to determine the route and location that will give you the best chance of seeing an Aurora display.

Included: winter clothing, guiding, hot drink and a light snack

Duration: approximately 3 hours

Available: daily at 20:30 

Ice Fishing Experience

From: £78pp

Local guides will take you to the best fishing spot on the frozen lake next to the resort where you’ll sit back and admire the nature around you and wait to see if you get the catch of the day. No previous experience is needed and hot drinks by the open fire will keep you warm.

Included: Winter clothing, guiding, ice fishing, hot drink

Duration: 2.5 hours

Available: at 10:00 on Mondays, Wednesdays, Fridays and Saturdays 

Snowshoe adventure

From: £63pp

Snowshoes allow you to walk on thick snow without sinking so you can access amazing landscapes that would be hard to reach by foot. Going at a slow pace, you’ll enjoy the nature of the Arctic Circle around you, breathing in its fresh air with only the sounds of the crunchy powder below you. You’ll also stop to enjoy a hot drink to warm you up.

Included: Winter clothing, snowshoes, guiding, hot drink and snack

Duration: 2.5 hours approximately

Available: Tuesdays at 14:00 and Thursdays at 10:00

Northern Lights Snowmobiling

From: £107pp

Go on an adventure to find the Northern Lights during this Aurora snowmobile safari. A snowmobile allows you to get to locations that would be hard to reach by foot and can help you outrun any cloud cover that may be standing in your way of seeing the Aurora. You’ll ride out to a suitable location, will have a hot drink and sausages by an open fire and you’ll learn more about nature’s amazing light show and with any luck, see them for yourself.

A full safety briefing will be given before the trip and you must be over 18 years old and hold a full driving licence to drive a snowmobile (price based on 2 sharing).

Included: Winter clothing, hot drink, sausage, snowmobiling driving lesson, snowmobile ride

Duration: 3 hours approximately

Available: Daily at 20:30

Meet the Arctic Animals - Ranua Wildlife Park Visit

From: £89pp

See some of the Arctic’s most-loved animals during a visit to Ranua Wildlife Park.

You will be transferred to the park, approximately an hour away, where you can spot over 50 different species who live here. See polar bears, moose, wolves, bears and much more, all while learning about the animals’ way of life in Lapland. Lunch is included today.

Duration: 4.5 hours in total (including transfers)

Available: 9 am departure. On request 

Image Credit: Gulo Gulo Holiday Village

Arctic Sauna Experience

There’s nothing a Finn enjoys more than a relaxing sauna. This Arctic Sauna Experience will show you what the fuss is all about.

Making use of the sauna complex on site and with the guidance of a host, you’ll have the opportunity to try three different types of sauna.

After a day exploring the Arctic, there is no better place to unwind than in a traditional sauna. At Apukka, you can relax in the large electric heated sauna as well as in the outside small wooden heated saunas.

Read more about this activity

However, your holiday is all about trying new experiences and with the Ice Sauna, you’ll be hard pushed to find a more unlikely experience. Though the concept seems impossible, you can actually enjoy the steam from the hot stove as you’re surrounded by thick ice walls!

To really get into the Finnish spirit, why not try rolling in the deep snow between your sauna sessions? It may sound bizarre, but it is actually a wellness technique used frequently in these parts.

A word of warning, however. Snow holds the temperature of the air so, if it’s -15C, that snow roll will be invigorating to say the least!

Included: Ice sauna and traditional sauna, towels, seat cover and bathrobe

Duration: Max 1.5 hour (10 min Ice Sauna + traditional sauna & shower) operated daily

Available: Daily (10:00 - 22:00) 

Maximum occupancy: 6 people

Price: 1-2 people - £193; additional people - £14 per person

Special Nights

Overnight in an Aurora Wagon

Take your escape in the Arctic wilderness even further as we drive you and your Aurora Wagon to a private spot of your choice for the night. Choose from the huge area of natural wilderness to get even better views of the night sky. You can even park on the frozen lake for uninterrupted 360° views of the Arctic sky. All cabins are equipped with panorama window to give you the best chance of seeing the Northern Lights.


Image credits: Apukka Resort

Apukka Ice Cabins

From: £55pp

Really put the icing on your winter escape with a night in an Ice Cabin. It’s hard to believe you’ll have a cosy night in a building made of 100% pure ice (except the roof) but, with thermal sleeping bags and a structural design that keeps the interior between 0 and -5 degrees no matter what the temperature is outside, you’ll be nice and warm in this incredible cabin. Apukka is a centre for ice building, so make the most of your stay here and enjoy a truly unforgettable night.

Read more about this activity

Facilities:

Capacity for two people - a double bed with two single sleeping bags

  • All bedding provided to keep you nice and toasty through the night
  • Luggage storage available

Price Comparison Guarantee

Expertise and knowledge are key to witnessing the Northern Lights. We’ve been running Aurora hunting holidays longer than any company in the UK and with no lead in prices, no hidden costs and more included, we’re confident our tours will come out on top.
Price guarantee
Dates
Sun 10 Jan 2021
to Wed 13 Jan 2021
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Adults£ 925
Sun 17 Jan 2021
to Wed 20 Jan 2021
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Adults£ 925
Sun 24 Jan 2021
to Wed 27 Jan 2021
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Adults£ 885
Sun 31 Jan 2021
to Wed 03 Feb 2021
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Adults£ 885
Sun 07 Feb 2021
to Wed 10 Feb 2021
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Adults£ 925
Sun 14 Feb 2021
to Wed 17 Feb 2021
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Adults£ 1,055
Sun 21 Feb 2021
to Wed 24 Feb 2021
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Adults£ 925
Sun 28 Feb 2021
to Wed 03 Mar 2021
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Adults£ 925
Sun 07 Mar 2021
to Wed 10 Mar 2021
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Adults£ 925
Sun 14 Mar 2021
to Wed 17 Mar 2021
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Adults£ 875
Sun 21 Mar 2021
to Wed 24 Mar 2021
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Adults£ 875

Next season’s pre-sale dates and prices

To secure your holiday for next season, you can make a pre-sale booking and fix the price of your trip at the pre-sale price displayed below. Simply by paying an initial deposit of £100pp, you will protect yourself from any package price increases. The departure dates and itineraries remain preliminary and we will contact you when the final dates and itineraries are confirmed, you will then have 14 days to decide if you would like to go ahead.  A further deposit payment will be due at the time of us confirming the trip details to you. If you decide not to travel, we will refund your full deposit payment. We reserve the right to charge supplements where there are significant changes to an itinerary or increases in flight costs. Any non-package rates remain subject to change.

Dates
Sun 12 Dec 2021
to Wed 15 Dec 2021
Enquire
Adults£ 1,565
Sun 09 Jan 2022
to Wed 12 Jan 2022
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Adults£ 1,035
Sun 16 Jan 2022
to Wed 19 Jan 2022
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Adults£ 1,035
Sun 23 Jan 2022
to Wed 26 Jan 2022
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Adults£ 990
Sun 30 Jan 2022
to Wed 02 Feb 2022
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Adults£ 990
Sun 06 Feb 2022
to Wed 09 Feb 2022
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Adults£ 1,035
Sun 13 Feb 2022
to Wed 16 Feb 2022
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Adults£ 1,180
Sun 20 Feb 2022
to Wed 23 Feb 2022
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Adults£ 1,035
Sun 27 Feb 2022
to Wed 02 Mar 2022
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Adults£ 1,035
Sun 06 Mar 2022
to Wed 09 Mar 2022
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Adults£ 1,035
Sun 13 Mar 2022
to Wed 16 Mar 2022
Enquire
Adults£ 980
Sun 20 Mar 2022
to Wed 23 Mar 2022
Enquire
Adults£ 980

For our full booking terms and conditions please click here

The Specifics

Holiday group size (approximate)

Minimum 2 people; maximum 35 people (approximately)

Group Size

We always try to provide an approximation of the group size you can expect to be with for the duration of each of our holidays. It may be that you are joined by others for parts of your holiday (such as transfers and particular activities) but the above number reflects those you can normally expect to be with from beginning to end. If group size is something which is particularly important to you, please speak to our Travel Experts and they can suggest the best holidays for you.

Tailor-made holiday group sizes will vary for all activities as will the group size for any additional activities you book.

Minimum numbers required for a holiday to operate

Some of our holidays require a minimum number of participants to operate (as listed in the ‘Group Size’ section). If your holiday departure has not yet reached the minimum number, you will be told at the time of booking. In the unlikely event that your chosen date is not guaranteed by nine weeks before your scheduled departure date, we will contact you to discuss the available options as per our booking conditions.

Minimum and maximum age

If a specific minimum age applies to this holiday, it can be found in the Key Facts box on the holiday Overview page.

Unless otherwise stated in the Key Facts box on the holiday Overview page, the minimum age for participation in an Aurora Zone holiday is typically 12 years old (there may be younger children in some destinations who have booked with other companies). If an adult-only environment is important to you, then please contact our Travel Experts and they will advise on the best dates and destinations for you. If you are looking for a holiday designed specifically for families then please see our sister company www.activitiesabroad.com.

Itinerary amendments

The order of activities listed in this agenda is provided for guidance only, your final and detailed itinerary will be provided either with your final travel documents (which are uploaded into your online account around a week prior to departure) or upon arrival.

Medical History and Advice

We want our holidays to be accessible as they can be and will do our best to accommodate any special requests and requirements where possible. We have a wide range of holidays and destinations and so our travel experts will help find the best holiday for you.

In order to give us the best possible chance to do this, we ask that if you or any member of your party has any medical condition or disability which may affect your holiday or has any special requirements, that you tell us at the time of enquiry or booking. You must also promptly advise us if any medical condition or disability which may affect your holiday develops after your booking has been confirmed. You may need to provide a doctor’s note and proof of insurance in some cases as the health and safety of our clients is absolutely paramount.

In providing this information you are allowing us to work with our expert local partners to ensure that your whole party can enjoy the holiday. By letting us know in advance we can discreetly work with you to adapt any part of the holiday which may potentially be challenging. Being able to prepare for this in advance makes an incredible difference to what we can offer and minimises any impact on your party and the rest of the group.

Unfortunately, if you choose not to share this information with us in advance then it may limit some or all of the itinerary you have booked, and we cannot be held accountable for any additional costs or missed activities resulting from this.    

Insurance

Insurance is not included in your holiday, but it is a pre-requisite to travelling with us. You will need to ensure that you have cover for all the activities that you will be participating in during your holiday.

It is extremely important that you take out a suitable travel insurance policy at the time of booking. Plans do sometimes change, and you will need this policy should you need to cancel your holiday.

If you are struggling to find a suitable policy then details of our preferred provider, who will cover you for all the activities we offer, can be found on our website by clicking here. Please note that this policy is available to EU residents under the age of 75 only.

Booking Activities Locally

Additional activities can be booked locally in almost all our destinations. However, as per our booking conditions, we cannot be held responsible for any injury or loss incurred through participation in activities which are booked at your destination outside of our holiday itinerary (see our ‘Terms and Conditions’ for further details).

When arranging any such activity please always ensure that safety is your primary concern.

In some of our destinations, you can borrow or hire equipment for use in your free time. You do so entirely at your own risk. You must ensure that you are properly prepared, have the necessary equipment and knowledge (maps, etc) and ensure that where applicable, you follow marked routes. We recommend discussing your plans with the local teams who will be able to advise on the most suitable options for you.

Always let the reception/guide know where you are planning to go and take a torch and mobile phone (with the hotel/guide’s phone number stored). It is also a good idea to leave your contact number and the time you expect to return to the hotel should the hotel need to contact you.

The UK Foreign Office Advice

Our clients’ safety is at the centre of everything we do, and our operations team continually assesses and monitors the destinations we feature. We carry out thorough risk assessments and work closely with all of our suppliers to continually follow best practice. For up to date travel advice the UK government offers its Travel Aware website as well as the advice detailed below.

The Foreign and Commonwealth Office Advice

We receive all updates from the Foreign and Commonwealth Office (FCO) with regards to travel advice and we always ensure that we follow this advice in our operations. The FCO issues travel advisories for countries based on a very wide range of factors. They may provide notification about things as simple as a football match and crowds, or they may go so far as to advise against all travel to a region. We ask all our clients to refer to the relevant Travel Advice by Country for the destinations they are visiting in order to make an informed decision on the safety of the destination based on the details provided. It also provides vital information regarding entry requirements, embassy information, local laws and customs as well as specific safety and health. Guests should take responsibility for keeping themselves up to date with this advice. Please also ensure that, if you are transiting through another country, you have read the advice and meet the entry requirements for that destination too.

The FCO travel advice is applicable to British Passport Holders. Most governments will issue their own travel advice for a region and, if you are not a UK resident then you can find some helpful links below:

Australian Department of Foreign Affairs and Trade http://www.smartraveller.gov.au/ 

New Zealand Ministry of Foreign Affairs and Trade

Canadian Consular Affairs Bureau http://voyage.gc.ca/

The U.S. Bureau of Consular Affairs http://travel.state.gov/content/travel/english.html

If the FCO deems that there is an unacceptable level of risk for UK citizens then, together with the government, they may issue an advisory against all travel to a region or country. If such an advisory is published, then we will act accordingly, and this may require the cancellation, curtailment or amendment of a holiday itinerary. These decisions are made on the basis of ensuring our clients’ safety and will affect all clients on the holiday, regardless of their nationality.

If one of our local experts suggests an amendment due to a situation which develops locally then we may also take the decision to amend an itinerary appropriately.

If we have to cancel your holiday prior to departure you will be offered the option of an alternative trip (where any price difference will either be refunded to or covered by you) or a full refund of the monies paid.

If we have to curtail a holiday, then you will be refunded for any costs for the elements we have been unable to deliver, where we have been able to secure a refund from our suppliers. If we must reroute a holiday, then any basis for refund is determined on a case by case basis and dependent on whether the central holiday experience was provided or not.

Brexit information for British Passport holders

For the most up to date information on how the UK’s departure from the EU may affect your holiday please click here to view our Brexit information for British Passport holders.

Flight schedule changes and connecting transportation

On your documentation, we will confirm your flight schedule. Sometimes the flight number, routing and timings might change prior to your departure. If the change is classed as a significant change then we will contact you to discuss this. Please see our booking conditions for details.

Flight schedule changes can impact on your pre and post-holiday travel arrangements if these have been booked separately to your holiday. We strongly recommend that you do not book transport (such as trains or transfers), car parking or non-connecting flights to the departure point for your holiday until you have received your final confirmed travel times when your final travel documents are issued. We are not responsible for the effect of any schedule change on your pre or post travel arrangements. We strongly recommend that you do not purchase non-flexible or non-refundable tickets to avoid cancellation and penalty charges.

Booking your own flights - cancellation disclaimer

If you have chosen to book your own flights, then you will need to wait until we confirm to you that the holiday departure has met the minimum numbers required to run (if applicable to your chosen holiday). Once the holiday is guaranteed to run, you will be informed and you can then make your arrangements.

If transfers are included in your holiday, please ensure that any potential flights will be met by our standard transfers (speak to one of our Travel Experts for advice) otherwise private transfer supplements may be applicable. Once your flights are booked, please send us a copy of your detailed flight itinerary.

Please be aware that most tickets are non-refundable in the case of cancellation. For this reason, we strongly advise you check the rules of the ticket and check the limitations of your cancellation insurance before booking. We cannot be held liable, in the unlikely eventuality that we should be forced to cancel or amend your trip, for losses incurred relating to any flight booking you have made.

Terms and Conditions

Our full booking terms and conditions can be found on our website: https://www.theaurorazone.com/booking-conditions

Payment and Cancellation Terms

Please note that the following cancellation terms supersede in part those mentioned in our general booking terms and conditions.

- More than 63 days prior to departure - Loss of deposit (including the full cost of flights or other services where paid at the time of booking)

- 63 to 43 days prior to departure - 40%

- 42 to 30 days prior to departure - 60%

- 29 to 15 days prior to departure - 80%

- 14 or less days - 100%



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