Insurance

Insurance

Travel insurance is a pre requisite to any booking with us and a vital part of any holiday. Travel insurance is not provided as part of any of our holidays and so you will need to ensure that you have cover for all of the activities that you will be participating in during your holiday.

If you would like to obtain cover for your trip please feel free to contact specialist insurance brokers, Campbell Irvine for a quote using one of the following steps. Please note the below insurance link is in the name of our parent company The Artisan Travel Company.

1) Click here to apply for travel insurance.
2) Tel: 020 7938 1734
3) Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

If you do choose to take out a policy with Campbell Irvine, then any activity when booked through The Aurora Zone is automatically insured (see below for exclusions) subject to the appropriate premium having been paid to Campbell Irvine. Snowmobiling, downhill skiing or snowboarding are excluded from the standard cover and, should you wish to participate in these activities, you will be required to extend cover to include Section G Winter Sports which is subject to an additional charge. All other winter activities (dog sledding, cross-country skiing etc) which are included in our holiday itineraries are automatically covered without the need to pay the Winter Sports additional charge. Please note if you are taking part in a tour visiting a mine or cave then repatriation in the event of a medical emergency is from the entrance to the cave/mine only. If you are planning to arrange any additional activities booked independently, please check with Campbell Irvine to confirm cover.

If you decide not to purchase travel insurance from our preferred provider, you must ensure that any alternative insurance provides adequate medical and cancellation cover. Please bear in mind that not all alternative insurance policies may offer cover for the sort of activities you may be taking part in during your holiday. We recommend you run through every activity you will be taking part in with the company in detail to ensure you are fully covered.

Please read your policy details carefully and take them with you on holiday. It is your responsibility to ensure that the insurance cover you purchase is adequate for your particular needs. We do not check alternative insurance policies.

The Aurora Zone is an Introducer Appointed Representative of Campbell Irvine Ltd who are authorised and regulated by the Financial Conduct Authority.

Please see our booking conditions for further information. 

Please note: Campbell Irvine will only offer insurance policies to persons who permanently reside within Europe (excluding Switzerland, Russia, Belarus, Montenegro, and the Ukraine). Campbell Irvine have an age limit of 75 for a single trip and 70 for an annual policy.


  • Specialist

    Aurora knowledge and experience

    Unique holidays, in the very best destinations

    Expert guides – exceptional local knowledge

    Advice and guidance every step of the way

  • Comprehensive

    We include more in our holidays than any other Aurora operator

    Price Comparison guarantee

    No ‘from’ prices, everything you see is included in the price

    No hidden extras

  • Independent

    Proudly Independent

    The original and still the only dedicated UK Northern Lights tour operator

    Personal, hands-on service

    Fair and sustainable work ethos

  • Trusted

    100% ATOL and ABTA protection

    Peace of mind promise

    Award-winning

    Responsible relationships

    Over 16 years’ experience

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