Customer Reviews

  • Absolutely wonderful

    A review of Northern Lights over the Lyngenfjord by Raymond and Janet Wiley
    22 January 2017

    10/10 - My wife and I would give higher marks if possible!! We saw the 'Northern Lights and were treated so very well throughout our holiday.

  • We will go back

    A review of Harriniva and Jeris - Aurora Escape by Peter and Louise Stone
    22 January 2017

    The holiday was really good and we had a fantastic time, Finland and the people were really warm and friendly and we will go back. Many of the reps were really good in their communication and very helpful. Katrina - resort rep was great and very useful, she could not have done a better job.

  • An absolutely amazing experience!

    A review of Luosto - Northern Lights at Leisure by Elizabeth Forrester and Brian Starbuck
    22 January 2017

    The hotel was well-equipped, warm and comfortable. Staff were delightful, friendly and helpful. Ella in particular - a 'Jill of all trades' flitting from receptionist to waitress to bartender to chambermaid (wouldn't have been surprised if she drove the snow plough but we weren't up early enough to see that!). I would describe the ambience as homely and relaxed. Rooms were functional - well
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    heated (a bit too much for us - can't believe we slept with the window open at such extreme sub-zero temperatures!). Comfortable beds and spotless bathrooms with an individual sauna. Food - quality was excellent. It exceeded our expectations (especially the reindeer sirloin). On most evenings we were tempted to lick our plates ;-). The young reindeer farmer who spoke after the reindeer safari was excellent. He spoke with such feeling about his work and his life in Lapland. The equipment provided was top-notch. It made the holiday so much easier because we didn't have the worry (or expense) of ensuring we were properly kitted out. A particular bonus was that when our overalls and gloves got wet after a sweaty day's snowshoeing, we were able to swap them for fresh, dry kit to enable us to go out aurora-hunting in the evening. Without a doubt, the most enjoyable activity was the husky safari. We didn't originally plan to do it - neither of us being 'doggy' people, and also a little bit concerned about driving the sled ourselves. However, it was an absolutely amazing experience! The dogs were so eager to get going, jumping around and barking like crazy. When they were finally set free they went like the wind. My initial surge of terror was soon replaced by a feeling of awe, dashing through the snowy forest by this age-old method of transport. Magical! We had such a fabulous time and are already planning a further trip with the company next year. By the way, we would like to give a special mention to our rep Greta who was so helpful and went out of her way to make sure we had a great time. Thank you!
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  • Brilliant fun!

    A review of Muotka and Nellim - The Great Aurora Adventure by Catherine and Robert Keys
    21 January 2017

    Favourite activity: Dog sledding - just amazing to hear their excitement at the start, and then the silence once you get underway. Brilliant fun! :-)

  • We saw the Aurora Borealis on all but two nights

    A review of Nellim - Aurora in the Wild by Geoff and Joan Fynes & Diane and Robert Hughes
    21 January 2017

    Overall, our holiday experience was exactly what we hoped it would be, and despite the relatively low level of solar activity while we were in Nellim, we were still able to witness the magnificent spectacle of the Aurora Borealis on all but two nights when it was cloudy. The most enjoyable activities were the dog sleigh ride and the snowmobiling, particularly the extended snowmobile trip. The dog
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    sleigh ride was challenging at first as it took a bit of concentration to make sure that you didn't slip off the runners, and also to impose your will over the dogs who were intent on galloping away! It was minus 27 degrees Centigrade that day so it was a bracing activity but highly enjoyable, and I have some lovely photographs of my wife with icicles on her eyelashes. The snowmobiles were equally enjoyable and there was a great impression of speed when we opened them up to the maximum speed, unfortunately limited to ~45 kph. All of the local guides that we had were excellent, and Tony in particular was particularly interesting and told us lots about Finnish customs and how he spends the rest of the year when he is not working as a guide. Emmie, who took us out snowshoeing and Nordic skiing was also very entertaining, pointing out reindeer traps in the forest which were equally effective at trapping Russian soldiers during the war, from where the Finnish resistance fighters would despatch them with a POM, POM, POM from their guns! The camp fires that were lit on every trip were also very enjoyable. The food cooked over the fire was very tasty and just what we needed on a cold day, as was the ubiquitous hot berry juice that we had several times a day. Sitting around the camp fire also provided an excellent opportunity to get to know the other members of or group a little better.
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