Contact Us

Trip enquiries

Our Travel Experts have been to all the destinations we feature and love to talk about them. We want to make sure you find the perfect trip - so if you have any questions please get in touch with one of our experts, who will be happy to talk through the destinations and itineraries with you.

You can call us on the number below or fill in the enquiry form.

01670 785 012

Post-booking

If you need any help with anything after you've booked your holiday with us, just give us a call on 01670 785 010 quoting your Booking Reference number or email customerservice@theaurorazone.com

Head office address

The Aurora Zone

Studio 207-208,

Maling Exchange,

Hoults Yard,

Walker Road,

Newcastle-upon-Tyne,

NE6 1AB

More contacts

Telephone:

New booking enquiries:+44 (0)1670 785 012
Existing booking enquiries:+44 (0)1670 785 010
Marketing and press enquiries:+44 (0)1670 785 011

Email:

New booking enquiries:bookings@theaurorazone.com
Existing booking enquiries:customerservice@theaurorazone.com
Marketing and press enquiries:marketing@theaurorazone.com

Specialist

Aurora knowledge and experience

Unique holidays, in the very best destinations

Expert guides – exceptional local knowledge

Advice and guidance every step of the way
Comprehensive

We include more in our holidays than any other Aurora operator

Price Comparison guarantee

No ‘from’ prices, everything you see is included in the price

No hidden extras
Independent

Proudly Independent

The original and still the only dedicated UK Northern Lights tour operator

Personal, hands-on service

Fair and sustainable work ethos
Trusted

100% ATOL and ABTA protection

Providing peace of mind

Award-winning

Responsible relationships

Over 16 years’ experience