Contact Us

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Trip enquiries

Our Travel Experts have been to all the destinations we feature and love to talk about them. We want to make sure you find the perfect trip - so if you have any questions please get in touch with one of our experts, who will be happy to talk through the destinations and itineraries with you.

You can call us on the number below or fill in the enquiry form.

01670 785 012

Post-booking

If you need any help with anything after you've booked your holiday with us, just give us a call on 01670 785 010 quoting your Booking Reference number or email customerservice@theaurorazone.com

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Opening hours

  • Monday09:00 - 17:00
  • Tuesday09:00 - 17:00
  • Wednesday09:00 - 17:00
  • Thursday09:00 - 17:00
  • Friday09:00 - 17:00

We are all working from home so if there is any disruption to these hours, please bear with us.

Head office address

The Aurora Zone

Studio 207-208,

Maling Exchange,

Hoults Yard,

Walker Road,

Newcastle-upon-Tyne,

NE6 1AB

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  • Specialist

    Aurora knowledge and experience

    Unique holidays, in the very best destinations

    Expert guides – exceptional local knowledge

    Advice and guidance every step of the way

  • Comprehensive

    We include more in our holidays than any other Aurora operator

    Price Comparison guarantee

    No ‘from’ prices, everything you see is included in the price

    No hidden extras

  • Independent

    Proudly Independent

    The original and still the only dedicated UK Northern Lights tour operator

    Personal, hands-on service

    Fair and sustainable work ethos

  • Trusted

    100% ATOL and ABTA protection

    Providing peace of mind

    Award-winning

    Responsible relationships

    Over 16 years’ experience